Live Courses
10/27 - 10/27

Resolving Conflict: 2022 Fall Institute (October 2022)

7 Total CME

Regular Price: $875

Member Price: $744

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Physician leaders and their organizations can experience meaningful growth through conflict. When it's not managed well, conflict becomes disruptive and can lead to many negative outcomes: errors, poor patient satisfaction, increased cost, higher turnover. Keep conflict in check with the insights offered in this course. 

Topics include:

  • Effective listening and feedback skills
  • Awareness of conflict styles and how they interact

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              Course Objectives

              • Practice conflict management and effective communication skills to increase individual and organizational productivity.
              • Recognize self-awareness and make better conflict management and communication choices.
              • Build more effective relationships to support organizational transformation.
              • Identify your own conflict style and recognize the conflict styles of others.
              • Assess conflict situations and practice using different conflict modes.

              Method Of Participation 

              To complete this program successfully and claim credit, participants must follow these steps: 

              • Read the educational objectives provided on the course summary page
              • Attend the sessions or watch all the video lectures for this course (if applicable)
              • Read any course materials and complete any required activities
              • Complete the course evaluation and post-test via your dashboard on the Association website. Successful completion of a given activity’s post-test requires a minimum 75% passing score prior to claiming CME credit, with three attempts allowed
              • CME certificates will be available for printing after claiming CME credit
              • Estimated time for course completion is equivalent to the CME credit hours


              Key Dates

              Access to Course Expires: 365 days from start date of course


              Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

              Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose.


              The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.


              The American Association for Physician Leadership® designates this enduring material for a maximum of 35 AMA PRA Category 1 Credit(s) ™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

              Refunds are available for live event registration depending on when the refund is requested in relation to the start of the event.


              91 days or more until start of event – a 100% refund less a $100 processing fee

              61 – 90 days until start of event – a 50% refund less a $100 processing fee

              60 days or less until start of event – no refunds


              Registrations may not be transferred to another person at any time. All refunds will be issued to the original form of payment. Refunds or transfers are not available if testing has occurred or CME has been claimed.

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