Course Objectives
After completing this course, you will be able to:
- Describe leadership challenges in complex health care organizations
- Compare leadership strategies in traditional and complex organizations
- Explain the role of conflict and ambiguity in complex organizations
- Recognize when organizational change is necessary
- Design techniques for creating lasting organizational change
- Discuss strategies to lead employees through organizational change
Meet Your Faculty

Randall Bickle
DO, JD, CPE, FAAPL
Throughout this course, Dr. Randy Bickle will share his experience as CEO and Medical Director of a large 500+ physician practice focused on managed care, risk-based contracts and a variety of population health initiatives. His experiences will lend insight into the complexities of large health care organizations, and demonstrate how placing new focus on social and leadership aspects of health care can allow physicians to grow and become better informed leaders.
Disclaimer
The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The American Association for Physician Leadership® staff and the faculty presented for this activity have no relevant financial relationships with commercial interests to disclose. The American Association for Physician Leadership® designates this enduring material for a maximum of 4 AMA PRA Category 1 Credit(s) ™. Physicians should only claim credit commensurate with the extent of their participation in the activity. Once you click “accept disclaimer,” you will have access to course material and no refund will be allowed for this course.
Collaborators
The content in this course was developed and vetted in collaboration with Dr. Randy Bickle.
Key Dates
Original Course Release Date: March 2022
Reviewed and Renewed Date: March 2025
Course Expiration Date: March 2028
Your Course Access Expires: 365 days from your purchase of the course
Course Access Policy
Once you click “accept disclaimer,” you will have access to course material and no refund will be allowed for this course.
