{"title":"Books","description":"\u003ch2\u003ePhysician Leadership Books — Essential Reading for Every Stage of Your Career\u003c\/h2\u003e\n\n\u003cp\u003eExpand your expertise with books written by and for healthcare leaders. AAPL's curated collection covers healthcare management, financial strategy, quality improvement, communication, and more. Authored by CPE-credentialed physicians and recognized experts across the field.\u003c\/p\u003e\n\n\u003cp\u003eWhether you are preparing for the CPE credential, stepping into a leadership role, or deepening your executive knowledge, these resources deliver practical insights grounded in real clinical leadership experience. Members receive a 15% discount on book purchases.\u003c\/p\u003e\n","products":[{"product_id":"how-to-jumpstart-your-medical-career-and-thrive-in-practice-practical-advice-insight-battle-tested-physician-lazarus","title":"How to Jumpstart Your Medical Career and Thrive in Practice: Practical Advice and Insight from a Battle-Tested Physician","description":"\n    \u003cp style=\"margin-top:0px;margin-bottom:1rem;font-size:17px;line-height:28px;font-family:'Open Sans';color:rgb(113,113,113);font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;\" id=\"isPasted\"\u003eAre you feeling the weight of burnout, grappling with career uncertainty, or looking to rekindle your passion for medicine? This practical and inspiring guide will help you navigate career pitfalls and thrive using real-world insights from seasoned physician leader, Arthur Lazarus, MD, MBA, CPE, DFAAPL.\u003c\/p\u003e\n    \u003cp style=\"margin-top:0px;margin-bottom:1rem;font-size:17px;line-height:28px;font-family:'Open Sans';color:rgb(113,113,113);font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;\"\u003eUnlike other guides, this book combines practical advice with narrative storytelling, making it stand out from technical guides and memoirs. Offering a comprehensive approach to thriving in medicine, Lazarus will help you reflect, recalibrate, and thrive — whether you choose to stay in practice or explore new paths.\u003c\/p\u003e\n    \u003cp style=\"margin-top:0px;margin-bottom:1rem;font-size:17px;line-height:28px;font-family:'Open Sans';color:rgb(113,113,113);font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;\"\u003e\n      \u003cb style=\"font-weight:bolder;color:inherit;\"\u003eKey Insights:\u003c\/b\u003e\n    \u003c\/p\u003e\n    \u003cul style=\"padding-left:2rem;margin-top:0px;margin-bottom:1rem;color:rgb(33,37,41);font-family:'Open Sans', 'Helvetica Neue', Arial, sans-serif;font-size:16px;font-style:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);text-decoration-thickness:initial;text-decoration-style:initial;text-decoration-color:initial;\"\u003e\n      \u003cli\u003e\n        \u003cp style=\"margin-top:0px;margin-bottom:1rem;font-size:17px;line-height:28px;font-family:'Open Sans';color:rgb(113,113,113);\"\u003e\u003cb style=\"font-weight:bolder;color:inherit;\"\u003eCareer Navigation:\u003c\/b\u003e Gain straightforward, actionable advice that empowers you to thrive in the current healthcare landscape, whether you are just starting or are a seasoned professional.\u003c\/p\u003e\n      \u003c\/li\u003e\n      \u003cli\u003e\n        \u003cp style=\"margin-top:0px;margin-bottom:1rem;font-size:17px;line-height:28px;font-family:'Open Sans';color:rgb(113,113,113);\"\u003e\u003cb style=\"font-weight:bolder;color:inherit;\"\u003eEmotional Connection:\u003c\/b\u003e Find reassurance, validation, and emotional connection through shared experiences that remind you you’re not alone in your struggles.\u003c\/p\u003e\n      \u003c\/li\u003e\n      \u003cli\u003e\n        \u003cp style=\"margin-top:0px;margin-bottom:1rem;font-size:17px;line-height:28px;font-family:'Open Sans';color:rgb(113,113,113);\"\u003e\u003cb style=\"font-weight:bolder;color:inherit;\"\u003eEmpowered Choices:\u003c\/b\u003e Build confidence and inspiration to make empowered career choices that align with your values and aspirations.\u003c\/p\u003e\n      \u003c\/li\u003e\n    \u003c\/ul\u003e\n  ","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44923184840841,"sku":"IR-BJUMP-B-01","price":34.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Lazarus_Jumpstart_Career.png?v=1764799027"},{"product_id":"sexual-misconduct-harassment-and-discrimination-in-healthcare-mazurek","title":"Sexual Misconduct, Harassment, and Discrimination in Healthcare: History, Analysis, and Solutions with Case Studies","description":"\n    \u003cp id=\"isPasted\"\u003eThe healthcare industry stands at a critical turning point and this new book, Sexual Misconduct, Harassment, and Discrimination in Healthcare: History, Analysis, and Solutions with Case Studies by Matthew Mazurek, MD, provides a comprehensive guide essential to understanding and addressing these pressing issues within one of society’s most intimate and trust-based sectors.\u003c\/p\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n    \u003cp\u003eMazurek, a respected physician and thought leader, combines historical analysis, current legislative insights, and real-world case studies to offer a unique perspective on the pervasive nature of sexual misconduct in healthcare. His work underscores how these behaviors disrupt the trust and safety critical for effective patient care.\u003c\/p\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n    \u003cp\u003eKey Features of the Book:\u003c\/p\u003e\n    \u003cul\u003e\n      \u003cli\u003eHistorical Context and Evolution: Establish a timeline of sexual misconduct from the 1970s to the present day by understanding the development of societal awareness, and legal frameworks.\u003c\/li\u003e\n      \u003cli\u003eIn-Depth Analysis: Delve into the complex dynamics of sexual misconduct in healthcare settings. Mazurek explores the healthcare industry’s responsibility to address the psychological, social, and emotional impacts on victims.\u003c\/li\u003e\n      \u003cli\u003eCase Studies: Learn from real-life examples that offer practical insights into the consequences of misconduct and the effectiveness of various interventions. These narratives provide a humanizing perspective, emphasizing the profound impact on individuals and organizations.\u003c\/li\u003e\n      \u003cli\u003ePreventative Strategies: Discover robust policies, comprehensive training programs, and organizational approaches designed to foster a culture of respect, professionalism, and accountability. Mazurek provides actionable solutions to prevent and address misconduct, ensuring safer environments for patients and healthcare staff.\u003c\/li\u003e\n      \u003cli\u003eCurrent and Future Research: Stay informed about the latest developments and ongoing research in the field, including the role of social media and virtual harassment.\u003c\/li\u003e\n      \u003cli\u003eBalanced Perspectives: Address the unique challenges faced by under-supported communities within healthcare, and understand the intersectionality of gender, race, and professional hierarchies.\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n    \u003cp\u003eThis book is more than a resource — it is a call to action for everyone involved in healthcare. Mazurek emphasizes the need to create comprehensive, respectful, and safe environments. By shining a light on these critical issues and offering practical solutions, his work empowers readers to be part of the change.\u003c\/p\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n    \u003cp\u003eSexual Misconduct, Harassment, and Discrimination in Healthcare: History, Analysis, and Solutions with Case Studies is essential reading for anyone involved in the healthcare industry, from practitioners and administrators to educators and students. Equip yourself with knowledge and tools to make a difference and help build a safer, more respectful healthcare system for all.\u003c\/p\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n  ","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44923184906377,"sku":"IR-BMISCONDUCT-B-01","price":52.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/cover_Mazurek_SexualMisconduct.png?v=1764798901"},{"product_id":"healthcare-administration-leadership-and-management-halm-the-essentials-handel","title":"Healthcare Administration, Leadership, and Management (HALM): The Essentials, First Edition","description":"\n    \u003cp id=\"isPasted\"\u003eYour Ultimate Guide to Becoming a Board-Certified Physician Leader\u003c\/p\u003e\n    \u003cp\u003eAre you a healthcare leader pursuing healthcare leadership education, certification, continuing medical education, and training program development? Look no further than Healthcare Administration, Leadership, and Management: The Essentials, First Edition. This definitive resource is designed to help you master the essentials of Healthcare Administration, Leadership, and Management (HALM). Edited by Daniel Handel, MD, featuring insights from 44 expert contributors, this groundbreaking textbook consolidates all the critical industry knowledge you need into one comprehensive guide.\u003c\/p\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n    \u003cp\u003ePreparing for board certification can be challenging, but this textbook follows the HALM exam’s curriculum closely, making it easier for individuals pursuing HALM Certification to study and prepare effectively. Not only will it help you pass the exam, it will serve as a concise reference providing improved approaches and industry-leading insights for seasoned physicians in healthcare administration.\u003c\/p\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n    \u003cp\u003eKey Features:\u003c\/p\u003e\n    \u003cul\u003e\n      \u003cli\u003eAll the fundamental concepts and material healthcare leaders need in a single, authoritative reference.\u003c\/li\u003e\n      \u003cli\u003eAvoid the hassle of juggling multiple textbooks or sifting through low-yield internet searches. This comprehensive guide equips healthcare leaders, HALM fellows, and more with the comprehensive and crucial information they need to reach their leadership potential.\u003c\/li\u003e\n      \u003cli\u003eThe latest developments in healthcare leadership and management to help healthcare leaders succeed in certification and their ongoing roles.\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n    \u003cp\u003eExperience the peace of mind that comes with having the ultimate resource for top healthcare leaders at your fingertips. Pass your HALM board exam, maintain your credentials, and lead with confidence in your role as an effective, board-certified physician leader.\u003c\/p\u003e\n    \u003cp\u003e\n      \u003cbr\u003e\n    \u003c\/p\u003e\n  ","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44923184939145,"sku":"IR-BHALM-B-01","price":84.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Handel_HALM_textbook_c1.png?v=1764798944"},{"product_id":"inspired-physician-leadership-creating-influence-and-impact","title":"Inspired Physician Leadership: Creating Influence and Impact","description":"\u003cmeta charset=\"utf-8\"\u003e\n\u003ch2 id=\"ProductOverview\"\u003e\u003c\/h2\u003e\n\u003ch2\u003eInspired Physician Leadership: Creating Influence and Impact\u003c\/h2\u003e\n\u003cp\u003ePhysician leadership is a powerful force in the future of health care. Our book, Inspired Physician Leadership, offers insights into ways to strengthen your leadership and management skills. It serves as a step-by-step guide for this personal journey to successful leadership of health care organizations. Among the insights you will gain:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe nature and challenges of clinician\/leader interplay.\u003c\/li\u003e\n\u003cli\u003eThe importance of interpersonal skills.\u003c\/li\u003e\n\u003cli\u003eCommunication techniques to achieve full understanding.\u003c\/li\u003e\n\u003cli\u003eThe power of teamwork.\u003c\/li\u003e\n\u003cli\u003eWays to handle conflict and maintain respect.\u003c\/li\u003e\n\u003cli\u003eThe best uses for hard and soft negotiation skills.\u003c\/li\u003e\n\u003cli\u003eWays to motivate people and build top performers.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis book is a must-read for physicians at any career stage who are ready to advance their leadership skills to the next level.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059142793,"sku":"IR-BINSPIRE2-B-01","price":46.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/inspired-physician-leadership-490-360.png?v=1764193795"},{"product_id":"next-level-healthcare-employees-improving-the-performance-of-a-good-team-hills","title":"Next-Level Healthcare Employees: Improving the Performance of a Good Team","description":"Although healthcare leaders spend a lot of time dealing with the day-to-day operations of their organizations, to be most effective, they must also devote the time and know-how necessary to inspire, encourage, and teach their good employees to become excellent employees. That’s where this book comes in.Settling for good employees is simply not setting the bar high enough in today’s competitive healthcare marketplace. Next-Level Healthcare Employees: Improving the Performance of a Good Team is important because it presents readers with 17 clear, practical, how-to-do-it strategies that they can use right away and with little-to-no cost to help their good employees level up their performance from good to stellar.Some organization leaders fall into the common trap of overlooking their employees who are doing a basically good job. Good employees are not squeaky wheels, so they don’t usually get much oil.However, that is a dangerous strategy. Good employees who are ignored often stagnate and their work can suffer. It’s unlikely that they will ever reach their full potential. In some cases, good employees who feel ignored and unchallenged become bored and frustrated and subsequently leave.\u003cbr data-mce-fragment=\"1\"\u003eThis book is on-point with clear strategies for leveling up good employees, leaving the reader no doubt about what to do or why to do it. Ultimately, readers can use what they learn to lead their good employees to stellar performance, which in turn will help those employees feel happier, more fulfilled, and more likely to stay.Bonus Section! “Creating a Core Beliefs Statement: 25 Guiding Truths for Your Employees” should be mandatory reading for every healthcare employee. Author Laura Hills, D.A., articulates clearly and concisely what it means to work in a healthcare organization — what the job really is — in a way that readers can easily understand.","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059208329,"sku":"IR-BIMPROVE-B-01","price":48.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/cover1_Hills_Next-Level_Employee.png?v=1764192812"},{"product_id":"secrets-of-the-best-run-practices-3rd-edition","title":"Secrets of The Best-Run Practices 3rd Edition","description":"\u003cp\u003e\u003cstrong\u003eSecrets of the Best-Run Practices\u003c\/strong\u003e delivers timely solutions for the critical challenges that medical practices face every day from front desk service, to workflow efficiency, to effective billing and collections, to understanding the critical steps required to adapt to a new business model.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Secrets-Best-Run-Practices-Judy-Capko-ebook\/dp\/B0725L538V\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e \u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eWords of Praise\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eBy Judy Capko\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eHealthcare practices. Uncertain times. Practices are under pressure to accomplish more with fewer resources, while facing new regulatory demands and other changes that compete with the responsibilities of running a practice.\u003cbr\u003e \u003cbr\u003e How do the most successful medical practices excel in this constantly changing practice environment?\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSecrets of the Best-Run Practices\u003c\/strong\u003e delivers timely solutions for the critical challenges that medical practices face every day from front desk service, to workflow efficiency, to effective billing and collections, to understanding the critical steps required to adapt to a new business model.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eAs in previous editions, author Judy Capko uses case studies from practices large and small to illustrate real-world practice management problems and their solutions.\u003c\/p\u003e\n\u003cp\u003eImagine:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA practice where mastering the appointment schedule reduced no-shows by 70% and decreased overtime payroll cost by $60,000 per year.\u003c\/li\u003e\n\u003cli\u003eA practice that doubled time-of-service collections within 30-days once staff members once staff learned new collection techniques.\u003c\/li\u003e\n\u003cli\u003eA simple formula for determining the hassle factor in dealing with 3rd party payers.\u003c\/li\u003e\n\u003cli\u003eAn amazingly productive physician generated $600,000 more in revenue than the national benchmark for his specialty.\u003c\/li\u003e\n\u003cli\u003eA practice’s team approach to get exceptional results from their billing service.\u003c\/li\u003e\n\u003c\/ul\u003e\nBy reading \u003cstrong\u003eSecrets of the Best-Run Practices\u003c\/strong\u003e you will learn how to:\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eImprove time-of-service collections to increase practice profitability\u003c\/li\u003e\n\u003cli\u003eUse proven techniques for appointment scheduling, increasing patient satisfaction\u003c\/li\u003e\n\u003cli\u003eDiscover outsourcing possibilities that improve practice performance\u003c\/li\u003e\n\u003cli\u003eApply the key components of a practice Turnaround Plan to achieve a profitable footing\u003c\/li\u003e\n\u003cli\u003eKeep credit card numbers on file, and use virtual cc payments...and how to do it properly\u003c\/li\u003e\n\u003cli\u003eConduct random chart audits; we have tips for you\u003c\/li\u003e\n\u003cli\u003eDischarge a non-compliant or difficult patient and protect the practice from liability\u003c\/li\u003e\n\u003cli\u003eLeverage your patient portal to smooth out workflow\u003c\/li\u003e\n\u003cli\u003eImprove your efforts to secure data with no-nonsense info on the new world of patient data security and HIPAA\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBONUS:\u003c\/strong\u003e The 3rd edition includes 46 downloadable toolbox forms (in Word and in PDF) designed to help you manage your busy practice. These forms can be customized for any practice and cover workflow, business analysis, and human resource management.\u003c\/p\u003e\n\u003cp\u003eJust as doctors need to stay up-to-date with the best practices in patient care, their practices need to keep up with the real-life solutions that can keep their practices healthy.\u003c\/p\u003e\n\u003cp\u003eThe 3rd edition of SECRETS OF THE BEST-RUN PRACTICES is a cost-effective investment in practice success.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003ch3\u003eSelected Table of Contents\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction and Guide to This Edition   \u003c\/li\u003e\n\u003cli\u003eSuccess Factors in a Time of Change\u003c\/li\u003e\n\u003cli\u003eA Peek at the Pages Ahead\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 1 - Managing Revenue to Maximize Practice Profit\u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eCapturing Charges and Maximizing Their Value\u003c\/li\u003e\n\u003cli\u003ePatient Registration\u003c\/li\u003e\n\u003cli\u003eCharge Reporting\u003c\/li\u003e\n\u003cli\u003eRevenue Recovery\u003c\/li\u003e\n\u003cli\u003eMonitoring Performance\u003c\/li\u003e\n\u003cli\u003eAccounts Receivable Management\u003c\/li\u003e\n\u003cli\u003ePayment Estimation And Real-Time Claims Adjudication\u003c\/li\u003e\n\u003cli\u003eWhose Practice Is It, Anyway?\u003c\/li\u003e\n\u003cli\u003eDon’t Be a Target For Embezzlement\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 2 - Mastering the Appointment Schedule\u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eLooking at the Indicators\u003c\/li\u003e\n\u003cli\u003eGetting to the Root of the Problem\u003c\/li\u003e\n\u003cli\u003eThe Financial Impact\u003c\/li\u003e\n\u003cli\u003eDefining the Objectives\u003c\/li\u003e\n\u003cli\u003eMastering the Schedule\u003c\/li\u003e\n\u003cli\u003eChecking Out the Gains\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 3 - The Perfect Receptionist in a High-Deductible World\u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eThe Game Has Changed—But the Complaints Are the Same\u003c\/li\u003e\n\u003cli\u003eEveryone (Still) Loves Susan\u003c\/li\u003e\n\u003cli\u003eThe Illusion of Multitasking\u003c\/li\u003e\n\u003cli\u003eTechnology: More Important Than Ever\u003c\/li\u003e\n\u003cli\u003eWorkload and Productivity\u003c\/li\u003e\n\u003cli\u003eBranding at Reception\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 4 - Conquering Workflow Problems\u003c\/strong\u003e \u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eWhat Was Wrong\u003c\/li\u003e\n\u003cli\u003eThe Challenge\u003c\/li\u003e\n\u003cli\u003eThe Power of Data\u003c\/li\u003e\n\u003cli\u003eThe Findings\u003c\/li\u003e\n\u003cli\u003eThe Remedy\u003c\/li\u003e\n\u003cli\u003eSearching for a Champion\u003c\/li\u003e\n\u003cli\u003eMaking It Happen\u003c\/li\u003e\n\u003cli\u003eReaping the Rewards\u003c\/li\u003e\n\u003cli\u003eAdapting to Change\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 5 - Commonsense Management of Today’s Risk\u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eCould It Happen to You?\u003c\/li\u003e\n\u003cli\u003eStart with the Relationship\u003c\/li\u003e\n\u003cli\u003eDocumentation\u003c\/li\u003e\n\u003cli\u003eDevelop a Risk Management Plan\u003c\/li\u003e\n\u003cli\u003eDischarging Patients\u003c\/li\u003e\n\u003cli\u003eTapping Into Risk Management Resources\u003c\/li\u003e\n\u003cli\u003eAttitudes\u003c\/li\u003e\n\u003cli\u003eData Protection\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 6 - Surviving (and Avoiding) a Money Crunch\u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eThey Grew Too Fast\u003c\/li\u003e\n\u003cli\u003eChecking Out the Numbers\u003c\/li\u003e\n\u003cli\u003eThe Infrastructure\u003c\/li\u003e\n\u003cli\u003eThe Final Diagnosis\u003c\/li\u003e\n\u003cli\u003eNo Pain, No Gain\u003c\/li\u003e\n\u003cli\u003eTurnaround Strategies\u003c\/li\u003e\n\u003cli\u003eThe Action Plan\u003c\/li\u003e\n\u003cli\u003eThe Results\u003c\/li\u003e\n\u003cli\u003eThe Next Step\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 7 - The Amazingly Productive Doctor \u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eMaking Time Count\u003c\/li\u003e\n\u003cli\u003eThe Clinical Flow\u003c\/li\u003e\n\u003cli\u003eEveryone Benefits\u003c\/li\u003e\n\u003cli\u003eNumbers Talk\u003c\/li\u003e\n\u003cli\u003eLessons Learned\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 8 - Committed Staff and Adoring Patients  \u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eThe Supremely Supportive Physician\/Owner\u003c\/li\u003e\n\u003cli\u003eA Brilliant Physician Still Has Things to Learn\u003c\/li\u003e\n\u003cli\u003eSatisfaction and Prosperity in an Underserved Community\u003c\/li\u003e\n\u003cli\u003eWords of Wisdom\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 9 - Making Smart Use of Outsourcing: RCM And Beyond\u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eKnowledge, Technology, and Management\u003c\/li\u003e\n\u003cli\u003eA Tale of Two Pediatric Billing Services\u003c\/li\u003e\n\u003cli\u003eBeyond Billing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eCHAPTER 10 - Going Outside-the-Box: Considering New Models\u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003ePlanning Starts with Introspection\u003c\/li\u003e\n\u003cli\u003eBrutally Honest Analysis is Key\u003c\/li\u003e\n\u003cli\u003eComprehensive Business Planning: Worth the Effort\u003c\/li\u003e\n\u003cli\u003eDon’t Overlook Human Factors\u003c\/li\u003e\n\u003cli\u003eInnovating Inside the Box: Exploiting Core Competencies\u003c\/li\u003e\n\u003cli\u003ePulling It All Together\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eIndex\u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cstrong\u003e\u003cimg alt=\"Judy Capko\" class=\"right\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/judy-capko.png?v=1597855600\" style=\"float: right; margin: 10px;\"\u003e \u003c\/strong\u003e\n\u003cp\u003e\u003cstrong\u003eJudy Capko\u003c\/strong\u003e is founder of Capko \u0026amp; Morgan and a nationally recognized management consultant with over 30-years of experience working with medical practices. She is a sought-after speaker and author of the popular books \u003cstrong\u003eSecrets of the Best-Run Practices, 3rd Edition\u003c\/strong\u003e, \u003cstrong\u003eThe Patient-Centered Payoff\u003c\/strong\u003e, and \u003cstrong\u003eTake Back Time: Bringing Time Management to Medicine\u003c\/strong\u003e, all in print and in eBook from Greenbranch Publishing. She has been interviewed by and published in over 50 prestigious national medical journals, including such publications as Physicians Practice, Urology Times, Dermatology Times, and Repertoire. She has been a frequent presenter at the healthcare management conferences of organizations such as MGMA, AOA, and Pri-Med. Judy also serves on the Advisory Board for \u003cu\u003eThe Journal of Medical Practice Management\u003c\/u\u003e\u003csup\u003e®\u003c\/sup\u003e by Greenbranch Publishing. At Capko \u0026amp; Morgan, Judy works with practices of all sizes to help them solve management problems and run their businesses more effectively. Judy and her Capko and Morgan partners, Joe Capko and Laurie Morgan, also build on their consulting experiences to provide content and market research services to healthcare organizations looking to gain insight into medical practice management.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\n\u003cp\u003e\u003cstrong\u003eTestimonials for Secrets of the Best-Run Practices. Our Readers Say it Best!\u003c\/strong\u003e\u003c\/p\u003e\n\u003cbr\u003e \"With multiple printings and a Second Edition, it's safe to say doctors love Secrets of the Best-Run Practices. Reviewers enjoy author Judy Capko's no-nonsense, plain-English writing style nearly as much as her practical, easy-to-follow advice.\"\u003cbr\u003e \u003cem\u003eEditorial Endorsement in: \"The 5 Best Medical Practice Management Books for Small Practices.\"\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Secrets is hands down my favorite how to Medical Office 101.\"\u003cbr\u003e \u003cem\u003eSharon E. McKinney, Practice Administrator, Gainesville, Georgia\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"I LOVED THIS BOOK~! I manage Dermatology \u0026amp; Skin Cancer Center with 5 physicians. I modified slightly, and incorporated some of the suggestions in this book to our medical practice and things are going great! Fantastic read and extremely helpful!\"\u003cbr\u003e \u003cem\u003eAmazon Review\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Judy Capko has provided the medical practice manager with a treasure trove of practice improvement ideas that can be implemented today. What are you waiting for?\"\u003cbr\u003e \u003cem\u003eKenneth T. Hertz, CMPE Pineville, LA\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Outstanding overview of what it takes to run a successful medical practice, and filled with great examples . . .\"\u003cbr\u003e \u003cem\u003eLouise Garcia, MD, FACOG Thousand Oaks, CA\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Judy's book is a comprehensive collection of ideas that will assist you in the running of a successful medical practice. The 46 downloadable Tool Box forms will save you hours and hours of tying to develop your own measurement tools.\"\u003cbr\u003e \u003cem\u003eCustomer Review\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"This book should become one of the secrets of your own 'best-run' practice.\"\u003cbr\u003e \u003cem\u003eTimothy W. Boden, CMPE, Executive Director, Physicians \u0026amp; Surgeons Clinic, Amory, MS\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Thank you, Judy Capko, for this easy-to-read, insightful book on health care practice change management!\"\u003cbr\u003e \u003cem\u003eMitchell Kusy, PhD Program in Leadership \u0026amp; Change at Antioch University\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"One place to read and get good advice without having to search out each dilemma. I appreciated the real life stories that I could easily identify with and the way the author provided solutions which made sense and were also fiscally responsible.\"\u003cbr\u003e Amazon Review\u003cbr\u003e \u003cbr\u003e \"Judy's experience and knowledge in practice management is extraordinary. A copy of this book should be given to every physician graduating from medical school.\"\u003cbr\u003e \u003cem\u003eChris Riley, MBA and RCM and EMR Consultant Colorado Springs, Colorado\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Secrets has been a ready guide and Judy Capko an excellent coach when confronted with challenging situations. \"\u003cbr\u003e \u003cem\u003eMark Milinski, RN, MS, and Practice Administrator Norfolk, VA\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"I wanted to tell you I read your book last night and found it very helpful! So many books out there, written by 'professionals,' fail to deliver anything but rehashed information . . . but yours is different!\"\u003cbr\u003e \u003cem\u003eCustomer Review\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \". . . innovative solutions for both small and large practices. These valuable secrets on improving business performance are practical and easy to apply.\"\u003cbr\u003e \u003cem\u003eGlen S. Kay, MD, FACEP Newburgh, NY\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Wow, once again Judy has provided the medical practice management world with straight-shooting and insightful solutions to our most daunting obstacles. Thanks Judy!\"\u003cbr\u003e \u003cem\u003eAmy McIntosh, Director Health Choice Memphis, TN\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"If you don't have the time for an MBA program and you don't have access to trustworthy consultants or reliable outsourced service providers, then this book is for you . . . Capko's book is a real treasure of carefully selected and very well articulated practice management secrets.\"\u003cbr\u003e \u003cem\u003eAmazon Review\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Real-time practice management solutions that every physician and medical practice leader should have as required reading. Judy's Secrets of the Best-Run Practices shouldn't be Secret any longer.\"\u003cbr\u003e \u003cem\u003eClifford H Meyer, MBA, CMPE, and CEO Monterey, CA\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Reading the Capko book is like having your own practice consultant on call 24\/7.\"\u003cbr\u003e \u003cem\u003eMarc Wishingrad, MD, Partner, GI Associates, and Assistant Clinical Professor, David Geffen\/UCLA School of Medicine\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"After reading this book, we put the information to good use and saw amazing results. Ms. Capko offers much needed information for smooth operations and a successful healthcare practice.\"\u003cbr\u003e \u003cem\u003eAmazon Review\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"A physician in practice today can no longer rely on the art of medicine for success. Business is a complex and time consuming chore. This book affords the busy clinician all the tools for success; truly a manifestation of working smarter not harder.\"\u003cbr\u003e Carol L. Henwood, DO, FACOFP, American College of Osteopathic Family Physicians\u003cbr\u003e \u003cbr\u003e \"Your Medical Practice can be the 'best of the best'... just follow Judy's advice... A treasure of practice management secrets. \"\u003cbr\u003e \u003cem\u003eCustomer Review\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"I can say without reservation that I have been there, done that! The chapters read like a great mystery... uncovering the nucleus of the office problems. Judy is the Pink Panther of health care management. Judy presents the problem, solution and implementation plan in a very neat and orderly manner.\"\u003cbr\u003e \u003cem\u003eColleen Burgess, CMM, Past-President, PAHCOM (Professional Association of Health Care Office Management)\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"The format takes the reader through real-life encounters with practices struggling to conquer challenges in their operations and provides solutions to turning the practice into a best-run practice.\"\u003cbr\u003e \u003cem\u003eAnn C. McFarland, FACMPE, Past President of CA MGMA (Medical Group Management Association)\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"As far as I'm concerned, it should be required reading for any doctor who manages their business. The book focuses on the important numbers of a medical practice: what goes in vs. what is going out.\"\u003cbr\u003e \u003cem\u003eBrent Greenberg, MD, President, Penn Elm Medical Group\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Many helpful ideas to \"remind\" a manager of various procedures and techniques for many areas of practice management. Good investment.\"\u003cbr\u003e \u003cem\u003eAmazon Review\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"Every practice has pitfalls to avoid, crises to fix, and goals to meet. No matter how well we think our practices are doing, there is usually room for improvement and trouble always looming on the horizon. Judy's analysis and recommendations are very specific, practical and direct.\"\u003cbr\u003e \u003cem\u003eW. Lee Wan, MD, Coastal Eye Specialists\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \"5 Stars! Excellent Book! Validated Concerns, Insights and Valuable Recommendations Within . . . The book is an excellent book to validate one's concerns re: what one thinks is and isn't running smoothly with one's practice. Takes a step further by offering insights and valuable recommendations for promoting and catalyzing change from within ... if you take just a single tip from this excellent read and integrate it into your business, it will pay for itself many times over.\"\u003cbr\u003e \u003cem\u003eAmazon Review\u003c\/em\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059241097,"sku":"IR-BSECRETS3-B-03","price":69.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_SecretsCapkothirded.png?v=1764540794"},{"product_id":"all-physicians-are-leaders-reflections-on-inspiring-change-together-for-better-healthcare","title":"All Physicians are Leaders: Reflections on Inspiring Change Together for Better Healthcare","description":"\u003ch3\u003eAll Physicians are Leaders: Reflections on Inspiring Change Together for Better Healthcare\u003c\/h3\u003e\n\u003cp\u003eCOVID-19 is clearly creating significant change in how daily lives are pursued. The impacts on healthcare as an industry are profound and how physicians continue to provide patient care is being challenged. Those in group practices, as well as those within institutional environments, are all now faced with the prospect for how to develop new approaches in their professional pursuits. The changing environment in healthcare provides all physicians with a unique opportunity to develop and implement larger scales of change for the industry, as a result.\u003c\/p\u003e\n\u003ch3\u003ePub Date: June 30\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these formats:\u003cbr\u003e \u003ca href=\"https:\/\/www.amazon.com\/dp\/B089YWFVZY\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cp class=\"facilitated-section\"\u003eBulk order discounts are available in quantities of 100 – 10,000 by calling a Leadership Development Advisor at \u003ca href=\"tel:800-562-8088\"\u003e800.562.8088\u003c\/a\u003e.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eby Peter B. Angood MD, FRCS(C), FACS, MCCM, FAAPL(Hon)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDr. Peter Angood is president and CEO of the \u003cstrong\u003eAmerican Association for Physician Leadership®\u003c\/strong\u003e, the only association solely focused on providing professional development, leadership education, and management training exclusively for physicians since its founding in 1975. In that role since 2012, he has continuously promoted the charge that “at some level, all physicians are leaders.”\u003c\/p\u003e\n\u003cp\u003eThe book, available in print or eBook format, is a frank dialogue and call to action on how all physicians can reach their fullest potential by becoming and remaining more engaged while inspiring engagement in others. It is also a clear-eyed look at the positive and trusted role physicians exercise in every sector of the healthcare industry.\u003c\/p\u003e\n\u003cp\u003eIncluding chapters on wellness and burnout, patient safety, lifelong learning and the necessary personal and professional competencies for physicians, Dr. Angood’s commentaries are uniquely astute and bold. He asserts that physicians remain the most trusted and dominant conduit for care and decision-making within the multidisciplinary sphere of healthcare and, further, with increasing demands for quality care and patient satisfaction, the physician leader is well-positioned and deserves an equitable say in shaping the future of the healthcare industry\u003c\/p\u003e\n\u003cp\u003e“The research shows that the benefit of a physician-led organization is improved patient outcomes and decreased costs,” says Dr. Angood. “While academia and basic science research continue to expand the scientific knowledge of medicine at rapid rates, technology, pharmaceuticals, device innovation and digital communication all are redefining their value equation with physicians as leaders in their organizations.”\u003c\/p\u003e\n\u003cp\u003eThis book of personal reflections on healthcare and the state of the industry is precisely that: personal. Dr. Angood’s goal is for the various chapters to spur personal reflection among physicians while instilling in them a renewed sense of privilege and commitment to the profession.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab2\" class=\"tab-pane\"\u003e\n\u003cul\u003e\n\u003cli\u003eChapter 1: All Physicians are Leaders … at Some Level\u003c\/li\u003e\n\u003cli\u003eChapter 2: Physicians, Value and Compound Interest: Benefits of a Physician-Led Organization\u003c\/li\u003e\n\u003cli\u003eChapter 3: Demographics, Shifting Models and Physician Leadership\u003c\/li\u003e\n\u003cli\u003eChapter 4: Competencies and Lifelong Learning\u003c\/li\u003e\n\u003cli\u003eChapter 5: Safety, Transparency and Physician Leadership\u003c\/li\u003e\n\u003cli\u003eChapter 6: Redefining a Value Equation with Physicians as Leaders\u003c\/li\u003e\n\u003cli\u003eChapter 7: Adversity, Resilience and Persistence\u003c\/li\u003e\n\u003cli\u003eChapter 8: Reflections on Evolving Change in Training of Physicians\u003c\/li\u003e\n\u003cli\u003eChapter 9: Caring and Compassion vs. Physician Compensation\u003c\/li\u003e\n\u003cli\u003eChapter 10: Metrics, Measurement and Patient Safety Reporting\u003c\/li\u003e\n\u003cli\u003eChapter 11: Diversity, Inclusion and Physicians’ Need to Give\u003c\/li\u003e\n\u003cli\u003eChapter 12: The Value of Volunteering\u003c\/li\u003e\n\u003cli\u003eChapter 13: Violence, Safety and Physician Leadership\u003c\/li\u003e\n\u003cli\u003eChapter 14: Clarion Call: Elective, Urgent or Emergent?\u003c\/li\u003e\n\u003cli\u003eChapter 15: Uncertainty, Ambiguity and DiSC: A Contrast\u003c\/li\u003e\n\u003cli\u003eChapter 16: Generations, Wisdom and a Hero’s Journey\u003c\/li\u003e\n\u003cli\u003eChapter 17: Crisis Management and Catastrophes: Times for Learning?\u003c\/li\u003e\n\u003cli\u003eChapter 18: Physicians Meeting the Challenge of Contrasting Ideologies\u003c\/li\u003e\n\u003cli\u003eChapter 19: Patient-Centered Care: Is it Really Disruptive?\u003c\/li\u003e\n\u003cli\u003eChapter 20: Physicians and the Sense of Accomplishment\u003c\/li\u003e\n\u003cli\u003eChapter 21: Telehealth: Has Its Time Come?\u003c\/li\u003e\n\u003cli\u003eChapter 22: Trust: Professionalism, Altruism, Forbearance\u003c\/li\u003e\n\u003cli\u003eChapter 23: Appreciation – Where Does it Lead?\u003c\/li\u003e\n\u003cli\u003eChapter 24: Medicine, Human Wellness and Ecology\u003c\/li\u003e\n\u003cli\u003eChapter 25: We Know About Physician Burnout; What About Physician Happiness?\u003c\/li\u003e\n\u003cli\u003eBonus Special Report: The Value of Physician Leadership\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab3\" class=\"tab-pane\"\u003e\n\u003cp style=\"clear: both;\"\u003e\u003cstrong\u003e\u003cimg src=\"https:\/\/www.physicianleaders.org\/hs-fs\/hubfs\/aapl-team\/Peter-Angood-BG.jpg?width=200\u0026amp;name=Peter-Angood-BG.jpg\" style=\"float: right; margin: 10px;\" alt=\"Peter B. Angood, Author\"\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePeter B. Angood, MD, \u003c\/strong\u003eis the chief executive officer and president of the American Association for Physician Leadership. Formerly, Dr. Angood was the inaugural chief patient safety officer for The Joint Commission and senior team leader for the World Health Organization’s \u003cem\u003eCollaborating Center for Patient Safety Solutions\u003c\/em\u003e. He was also senior adviser for patient safety to the National Quality Forum and National Priorities Partnership and the former chief medical officer with the \u003cem\u003ePatient Safety Organization \u003c\/em\u003eof GE Healthcare.\u003c\/p\u003e\n\u003cp\u003eWith his academic trauma surgery practice experience ranging from the McGill University hospital system in Canada to the University of Pennsylvania, Yale University, and Washington University in St. Louis, Dr. Angood completed his formal academic career as a full professor of surgery, anesthesia, and emergency medicine. A fellow in the Royal College of Physicians and Surgeons of Canada, the American College of Surgeons and the American College of Critical Care Medicine, Dr. Angood is an author in more than 200 publications and a past president for the Society of Critical Care Medicine.\u003c\/p\u003e\n\u003ch3\u003eAbout the American Association for Physician Leadership®\u003c\/h3\u003e\n\u003cp\u003eThe American Association for Physician Leadership (AAPL) is focused on the personal transformation of all physicians, and through them the organizations they serve. With the goal of improving patient outcomes, workforce wellness, and a refinement of all healthcare delivery, AAPL has remained the only association solely focused on providing professional development, leadership education, and management training exclusively for physicians since its founding in 1975. In those 45 years, AAPL has educated 250,000+ physicians across 40 countries — including CEOs, chief medical officers, and physicians at all levels of healthcare.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059306633,"sku":"IR-BLEADER-B-01","price":22.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Angood_Physician-Leaders.png?v=1764539029"},{"product_id":"physician-alignment-ensuring-success-with-negotiations-payment-systems-and-education-of-stakeholders","title":"Physician Alignment: Ensuring Success with Negotiations, Payment Systems, and Education of Stakeholders","description":"\u003cp\u003eThe book is the result on hands-on experience from working with clients and understanding of impact of latest changes in accountable care era payment systems.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\n\t\u003ca href=\"https:\/\/www.amazon.com\/Physician-Alignment-Negotiations-Education-Stakeholders-ebook\/dp\/B00ZDWE6V4\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\n\t\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\n\t\t\t\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eMax Reiboldt, President and CEO of Coker Group\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tWith pressures mounting to succeed in physician alignment projects, there is confusion about alignment alternatives, expense of investment involved, and understanding of accountable care era payment systems. However, Physician Alignment, a new book by the experts at Coker Group, will help you evaluate and assess options, identify critical success factors in thriving alignment models, and help you with strategies for improving an existing relationship, salvaging a struggling relationship, or terminating a failing relationship. This book is designed for physicians, hospital administrators, practice administrators and office managers, and healthcare consultants. With Physician Alignment: Ensuring Success with Negotiations, Payment Systems, and Education of Stakeholders, you'll gain a level of comfort with strategies and negotiations as you work on your physician alignment projects.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003ePhysician Alignment provides the following:\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tExplains the different alignment options, with emphasis on full alignment models\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAssesses the current state of payment systems and explores how to prepare for future changes and challenges\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPresents the benefits and challenges of alignment\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tIdentifies critical success factors in thriving alignment models\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tDevelops strategies for creating a new alignment relationship or improving established alignment structures\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tEducates key stakeholders on how engage in the process from concept to implementation and beyond\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tThe Healthcare Industry Today: Changes and Challenges\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tOptions for Contemporary Alignment\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAlignment—Risks and Rewards\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tResolving Common Alignment Challenges\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tCompensation Models in the Accountable Care Era\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tFinancial Implications in Alignment—Benefits and Concerns\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tContemporary Alignment Structures—Case Studies\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003e\u003cimg alt=\"Max Reiboldt\" class=\"right\" src=\"images\/products\/images\/Max%20_Reiboldt_%20photo_250w.jpg\" style=\"padding: 0px 10px; \"\u003e \u003c\/strong\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eMax Reiboldt, President and CEO of Coker Group\u003c\/strong\u003e, has led Coker's growth since 1996 to its position today as one of the leading healthcare consulting firms in the United States and abroad. Mr. Reiboldt provides sound tactical and strategic solutions to hospitals, medical practices, health systems, and other healthcare entities through keen analysis and problem solving. He is an accomplished public speaker on healthcare management topics and has authored or contributed to many of Coker Group's 60-plus books including Relative Value Units in the Medical Practice, Second Edition (©2014 Greenbranch Publishing)\u003c\/p\u003e\n\t\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059470473,"sku":"IR-BALIGN-B-01","price":78.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_coker_alignment.png?v=1764191213"},{"product_id":"take-back-time-bringing-time-management-to-medicine","title":"Take Back Time: Bringing Time Management to Medicine","description":"\u003ch3\u003e\n    Cure your practice’s “chronic crisis management” syndrome!\u003c\/h3\u003e\n\u003cp\u003e\n    Do constant disruptions, priority shifts, scheduling nightmares, rising costs, coding errors, reimbursement hassles and spiking workloads have everyone in your medical practice working harder — yet accomplishing less? Take back control! In her newest book, nationally recognized healthcare consultant Judy Capko reveals simple, affordable and amazingly effective time management secrets for improving the patient experience, empowering staff, creating a smoother, more successful practice … and enjoying a more satisfying personal life, too.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Take-Back-Time-Bringing-Management-ebook\/dp\/B00ZV1UD96\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n    \u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eWords of Praise\u003c\/a\u003e\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eJudy Capko\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eNoteworthy Features\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPractical, proven time management strategies drawn from successful large, small, and major academic faculty practices nationwide\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tA win-win focus on quickly defusing conflicts, clearing hurdles and building confidence to create lasting rewards for physicians, practice managers, staff, and patients\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tReady-to-use tools, including checklists, grids, comparison charts, efficiency-boosting office floor plans, suggestions for patient pre-visit forms and more\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tReal-world examples of where — and why — time management problems arise in medical practices (including a tactic commonly used to curtail staff’s personal use of phones and the Internet that can actually cost a practice $20,000 in lost productivity)\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t“Take Time” tips that follow up each chapter with specific action items\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003ch3\u003e\n\t\t\tTable of Contents\u003c\/h3\u003e\n\t\t\u003cstrong\u003eChapter 1: Are You Being Sabotaged\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to “audit” your practice — and habits — to lower stress and raise performance.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 2: Can We Talk?\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to use good communications to get more done … more easily!\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 3: Those Maddening Phones\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to give systems and people more control over calls, call-backs, and “virtual patients.”\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 4: The Sensible Schedule\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to stay on time, manage workload, and minimize the impact of missed appointments.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 5: Get It Right!\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to improve quality, eliminate steps, and position your practice for Pay 4 Performance.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 6: Make The Most Of Staff\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to empower staff, defuse conflicts, fast-track learning and create a can-do culture.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 7: Virtually Yours\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to use Internet and mobile technologies to streamline everything from patient exams to communicating inside the practice.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 8: Your Partner - The Patient\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to use practice tools, people skills and technology to turn patients into true partners.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 9: Mine The Business\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to build a better practice by using business intelligence, benchmarks, and dashboards to improve focus and decision-making.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 10: Get Back Your Life\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to balance demands and set healthy boundaries that keep you from becoming stressed, exhausted, and a workaholic\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 11: From This Day Forward\u003c\/strong\u003e\u003cbr\u003e\n\t\tHow to use new-found control at work as a springboard for greater personal freedom to pursue passions and make a difference.\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cimg alt=\"Judy Capko\" class=\"right\" src=\"images\/products\/images\/2015-Judy-Capko_125.jpg\" style=\"padding: 0px 10px;\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eJudy Capko\u003c\/strong\u003e is a nationally recognized healthcare consultant, speaker and author of the popular book Secrets of the Best-Run Practices (Greenbranch Publishing) whose innovative, energetic approach to organizational management and strategic planning has helped hundreds of medical practices maximize resources, build patient-centered strategies, and motivate — and value — staff’s contribution.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\n\t\t5.0 out of 5 stars Take Back Time\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\tBy Owen\u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\t\u003cem\u003eJudy, as always, has very practical and useful tips. I have recommended this book to many others who have thanked me more than once for what they have learned. I do some seminar work and often refer to suggestions made in this book to pass along to those who attend my sessions. Highly recommend that you get this book and read it immediately - a way to save time, keep focus, and then keep it handy as a reference as we always slip back into doing things that we used to do instead of making positive changes as suggested in this great book.\u003c\/em\u003e\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t5.0 out of 5 stars Work less and gain more\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\tBy Gabby \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\t\u003cem\u003eMs Capko has a way of making you find ways to successfully use your time and ease the work load, as time is used correctly and simplifies office stress and procedures. Wasted time is money and makes for turmoil as a good management program is not in place. This book offers suggestions and guidance to correct mismanaged time and tasks Very good read\u003c\/em\u003e\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t5.0 out of 5 stars Practical Guide\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\tBy Roger E. \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\t\u003cem\u003eI'm always looking for practical means to increase efficiency, profitability and patient satisfaction. I found several here, presented in an especially straightforward manner, which is important because we're very busy. It's a great staff resource.\u003c\/em\u003e\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t5.0 out of 5 stars Worth Your Time.\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\tBy M. Marshall \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\t\u003cem\u003eMs. Capko provides a reflective approach to examine how the reader values their own time and discusses various scenarios that are so common in the medical office. She reminds us that the physician's time is one of the most valuable assets in the practice and how we use it will make a powerful difference in managing costs and improving patient service. Throughout the book we are provided with windows of opportunity to reduce processes that will result in substantial cost savings; including real life suggestions on how we can make far better use of technology to make the practice function better and improve patient service, while saving time. This book is one that can be read and re-read to keep physicians and managers on track with improving overall efficiency and profitability.\u003c\/em\u003e\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t4.0 out of 5 stars Great ideas to manage time better\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\tBy J Bence, MD \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: start;\"\u003e\n\t\t\t\u003cem\u003eThis book is spot on for helping physicians and administrators manage time better and provides both insight and recommendations on how to avoid those annoying time traps.\u003c\/em\u003e\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059503241,"sku":"IR-BTAKE-B-01","price":54.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Capko_TakeBackTime_cover_1.png?v=1764540762"},{"product_id":"leading-physicians-through-change","title":"Leading Physicians Through Change","description":"\u003cp id=\"ProductOverview\"\u003eDiscover proven techniques to overcome physician resistance and move an organization forward through change.\u003cbr\u003e\u003cbr\u003eThe change management framework described in the book builds on theories from social science research and two decades of consulting to physician organizations on leadership, culture, change implementation and organizational performance.\u003cbr\u003e\u003cbr\u003eYou’ll find more than 20 personal accounts of successful application of the framework, as well as hands-on tools at the end of each chapter to help you immediately use the framework to assess your organization’s readiness for change.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059536009,"sku":"IN-LPTC2","price":55.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/leading-physicians-through-change-490x360.png?v=1764193838"},{"product_id":"the-medical-practice-start-up-guide","title":"The Medical Practice Start-Up Guide","description":"\u003ch3\u003eIf you’re starting a practice or joining one, here’s clear guidance for avoiding frustrations and costly mistakes.\u003c\/h3\u003e\n\u003cp\u003eYou’ve spent years preparing to provide high-quality clinical care. You’ve dreamed of starting your own practice. But is that the right decision? And if so, what’s the right way to get it going? Invest a few hours reading The Medical Practice Start-Up Guide to find your answers.\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n    \u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n    \u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n    \u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n    \u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n    \u003cp\u003e\u003cstrong\u003eMarc Halley and Michael Ferry\u003c\/strong\u003e\u003c\/p\u003e\n    \u003cp\u003eDrawing on best practices developed by the experienced medical practice management consultants and hands-on managers of the Halley Consulting Group, LLC, this invaluable guide helps you make the smartest start-up and management decisions.\u003c\/p\u003e\n    \u003cp\u003eIf you’re looking to combine the freedom to deliver excellent care with solid financial and quality-of-life rewards, The Medical Practice Start-Up Guide is absolutely “must” reading. Even if you decide you prefer to join an existing practice, the book contains valuable information on making the most of how you practice medicine and helps you contribute to the business know-how of your more established associates.\u003c\/p\u003e\n    \u003cul\u003e\n    \u003cli\u003eKey tactics for choosing what’s right for your specific dreams and needs, from type of practice and office location to technology.\u003c\/li\u003e\n    \u003cli\u003eAt-a-glance charts help you master overhead expense allocation, practice performance assessment, business insurance, practice management software options, patient intake processes, and more.\u003c\/li\u003e\n    \u003cli\u003eTrouble-shooting checklists take the guesswork out of office space leasing, practice promotion, forms and printed materials, key practice growth indicators, human resources issues, and more.\u003c\/li\u003e\n    \u003cli\u003eTime-saving Internet links speed you to forms and applications, and federal government labor, safety and billing laws and requirements.\u003c\/li\u003e\n    \u003cli\u003eGlossary of terms and resource guide simplify the credentialing process.\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \u003c\/div\u003e\n    \u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n    \u003ch3\u003eTable of Contents\u003c\/h3\u003e\n    \u003cul\u003e\n    \u003cli\u003eChapter 1: The Practice Choice Entrepreneurship vs. employment: How to decide what’s best for you\u003c\/li\u003e\n    \u003cli\u003eChapter 2: Planning, Financing and Protecting your Business Set yourself up for success, get the money you need, and cover personal and business assets.\u003c\/li\u003e\n    \u003cli\u003eChapter 3: Facility and Site Selection How to find space that offers optimum accessibility, productivity, profitability and quality of work life.\u003c\/li\u003e\n    \u003cli\u003eChapter 4: Credentialing: What Is It and Why Do It? Establishing relationships with government payers, private insurance carriers.\u003c\/li\u003e\n    \u003cli\u003eChapter 5: Technology Needs Analysis How to choose systems that will enhance — and not challenge — your practice.\u003c\/li\u003e\n    \u003cli\u003eChapter 6: Staffing and Human Resources How to use federal labor laws to make the most of your greatest asset — your employees.\u003c\/li\u003e\n    \u003cli\u003eChapter 7: New Practice Promotion How to fast-track a busy practice by making the best use of the most powerful marketing tools.\u003c\/li\u003e\n    \u003cli\u003eChapter 8: Preparing for Operations How to optimize facilities, equipment and human resources to deliver high quality care.\u003c\/li\u003e\n    \u003cli\u003eChapter 9: In Business How to solve performance problems and keep your practice running smoothly — and growing.\u003c\/li\u003e\n    \u003c\/ul\u003e\n    \u003c\/div\u003e\n    \u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n    \u003cp\u003eThe \u003cstrong\u003eMedical Practice Start-Up Guide\u003c\/strong\u003e is edited by \u003cstrong\u003eHalley Consulting Group, LLC, President and CEO Marc D. Halley\u003c\/strong\u003e, MBA, and \u003cstrong\u003eVice President of Operations, Michael J. Ferry\u003c\/strong\u003e, MPA.\u003cbr\u003e \u003cbr\u003e The Halley Consulting Group draws on more than 100 years of combined experience managing independent physician-owned and hospital-owned practices, primary care practices, internal medicine subspecialty groups and surgical practice specialties. In addition to working with new practices, Halley has helped turn around the performance of numerous practices and networks.\u003c\/p\u003e\n    \u003c\/div\u003e\n    \u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059568777,"sku":"IR-BGUIDE-B-01","price":79.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Halley-Start-Up.png?v=1764193494"},{"product_id":"the-chief-medical-officers-financial-primer-the-vital-handbook-for-physician-executives-scheinbart","title":"The Chief Medical Officer’s Financial Primer: The Vital Handbook for Physician Executives","description":"\u003cp\u003eIf you are a physician leader who wants a better grasp about how the money flows in healthcare, The Chief Medical Officer's Financial Primer: The Vital Handbook for Physician Executives will spell it all out for you. From where healthcare money starts to where it goes and to whom, you will get a comprehensive overview of how money is split up along the way. This book is the ultimate guide for physician leaders who want to understand the intricate financial dynamics of healthcare.\u003c\/p\u003e\n\u003cp\u003eWritten by Lee Scheinbart, MD, CPE, FAAPL, a seasoned healthcare executive, this book is a must-read for any aspiring physician leader who wants to succeed in the ever-evolving landscape of healthcare.\u003c\/p\u003e\n\u003cp\u003e“Lee Scheinbart successfully integrates the new tools, new opportunities, and new challenges with the history and tradition of the old to give us a clear eye to the future — a future physician leaders must shape today,” writes Stephen K. Klasko, MD, MBA, executive in residence, General Catalyst, former president and CEO of Thomas Jefferson University and Jefferson Health, in the book’s foreword.\u003c\/p\u003e\n\u003cp\u003eUsing stories to illustrate the points, Scheinbart makes the text engaging while fostering critical thinking at every stage of an aspiring medical officer’s career growth.\u003c\/p\u003e\n\u003cp\u003eOne of the advantages of this book is that the chapters can be read in any order and it still imparts an understanding of the topic. It can be a useful guide or used as a refresher when encountering a particular topic in today's healthcare financial landscape.\u003c\/p\u003e\n\u003cp\u003eThis practical book takes a currently overwhelming, if not muddled, picture of U.S. healthcare and provides the first step toward mastering its financial dynamics.\u003c\/p\u003e\n\u003c!----\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059634313,"sku":"IR-BCMOPRIMER-B-01","price":42.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/4fb7a25b-c29d-43c9-98ed-d2718bc55fa0.png?v=1764190424"},{"product_id":"the-handbook-for-credentialing-healthcare-providers","title":"The Handbook for Credentialing Healthcare Providers","description":"\u003cp\u003eThis handbook enables your organization to systemize the tedious, ongoing, and mandatory process of credentialing your medical staff - and to understand why you must!\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Handbook-Credentialing-Healthcare-Providers-ebook\/dp\/B01EYQ5SRA\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n    \u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\u003cstrong\u003eEllis M. \"Mac\" Knight, MD, MBA, FACP, FACHE, FHM\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cbr\u003e\n\t\tHealthcare organizations lose substantial revenue when providers on their medical staff are not properly credentialed. Payers have unique requirements for providers to satisfy before they will pay for services.  Hospitals often face difficulty in getting the information from the provider and are challenged by a lack of systems for initial and ongoing verification and documentation.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tAdministrators must weigh the cost benefits of in-house or outsourced credentialing and evaluate the options for software and other tools.   Readers who use this handbook will feel confident and secure in their knowledge.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tHealthcare organizations must have credentialed medical staffs to deliver their services. The reasons are two-fold: First, educated, licensed, experienced, and proven caregivers ensure that a hospital or medical practice is capable of delivering quality care. Secondly, payers require that the physicians and other licensed healthcare professionals are qualified and licensed to work with their patients. Before receiving payment for services, the provider must have specific credentials for providing that service.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tVerifying and documenting the credentials of a healthcare provider is tedious, ongoing, and mandatory. An organization with a large medical staff may struggle with keeping the credentialing function current, as many licenses have rolling expirations.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tCredentialing ensures that clinical practitioners are duly qualified, licensed, and board certified. It reports the history of malpractice claims, state-instituted sanctions, or other undesirable professional circumstances of providers.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tCredentialing and privileging of healthcare professionals protects patients and hospitals by minimizing the risk of medical errors that may result from the work of incompetent providers. It also undergirds the reputation and credibility of the institution in the eyes of providers and across the healthcare community.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tFurther, credentialing with insurers forms the basis for reimbursement for professional services. Without the acceptance of the professional credentials of a provider, insurers and other third-party payers will not compensate his or her claims.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tThe purpose of this book is to explain the necessity and to provide the process for the official documentation of each practitioner.   The information presented in these chapters will serve as a practical resource for strengthening your organization’s credentialing function.\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eBook Features!\u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tOutlines the necessity for credentialing in the delivery of care and in attaining reimbursements for services provided\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tExplores options for in-house and outsourced credentialing function\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tProvides systematic process for ongoing credentialing operations\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cp\u003e\n\t\t\tIf you are unclear about the program requirements, confused about how to start, are having difficulty knowing which measures to report, or you don’t understand how PQRS reporting will affect your future reimbursements, this book is for you.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003eTABLE OF CONTENTS \u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003cbr\u003e\n\t\tChapter 1: Credentialing - The Foundation for Quality and Safety\u003cbr\u003e\n\t\tChapter 2: Types of Credentialing\u003cbr\u003e\n\t\tChapter 3: The Pros and Cons of Outsourcing Credentialing\u003cbr\u003e\n\t\tChapter 4: Regulatory Requirements\u003cbr\u003e\n\t\tChapter 5: Automated Payer and Medical Staff Credentialing System\u003cbr\u003e\n\t\tChapter 6: Training for the Credentialing Function\u003cbr\u003e\n\t\tChapter 7: Conclusion - The Importance of the Credentialing Process\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cimg alt=\"Mac Knight\" class=\"right\" src=\"\/store\/images\/products\/images\/Mac-Knight-150.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eEllis M. “Mac” Knight, MD, MBA, FACP, FACHE, FHM\u003c\/strong\u003e\u003cbr\u003e\n\t\t\tDr. Knight is senior vice president and chief medical officer of Coker Group and he oversees Coker Group’s hospital strategy and operations services.  He has a particular interest and expertise in population health management, clinical care process design, cost accounting, and hospital-physician integration.  Before joining Coker, Dr. Knight served as the chief physician and clinical integration officer for Palmetto Health in Columbia, South Carolina, where he oversaw Palmetto Health’s employed physician network and helped to develop and manage their clinical integration program.\u003cbr\u003e\n\t\t\t \u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059667081,"sku":"IR-BHANDBOOK-B-01","price":59.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Coker_Credentialing.png?v=1764191937"},{"product_id":"50-unconventional-clinical-careers-for-physicians-unique-ways-to-use-your-medical-degree-without-leaving-patient-care-stacy","title":"50 Unconventional Clinical Careers for Physicians: Unique Ways to Use Your Medical Degree Without Leaving Patient Care","description":"\u003cp\u003e50 Unconventional Clinical Careers for Physicians provides a comprehensive overview of alternative paths in medicine and covers everything from why a physician may want to consider an unconventional career to how to transition to an unconventional clinical practice.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059699849,"sku":"IR-BUNCON-B-01","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Covers_Stacy_Unconventional_Careers_option2_chosen.png?v=1764191019"},{"product_id":"health-care-quality-the-clinicians-primer","title":"Health Care Quality: The Clinician's Primer","description":"\u003cp\u003eExperts from the renowned Jefferson School of Population Health in Philadelphia, Pa., united to assemble this insightful and authoritative guide to health care quality, a must-have book for any clinician trying to improve patient safety. You’ll learn how to apply quality measures and evaluate quality, perspectives on value and value-based purchasing. Take an inside look at the national agenda for improving quality and safety in patient care and peer into the future to see where the quality movement is headed next.\u003cbr\u003e\u003cbr\u003eGain a deeper understanding of the challenges faced by health care leaders striving to deliver high quality, patient-centered care in a safe and cost-effective way.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059732617,"sku":"IN-PRIMER","price":65.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/health-care-quality-490x360_b03e99c3-e3fb-43e3-a2f3-c9997bbc85d5.jpg?v=1764092594"},{"product_id":"operation-five-star-service-excellence-in-the-medical-practice-cultural-competency-post-adverse-events-and-patient-engagement","title":"Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement","description":"\u003ch3\u003e\n    You must increase the level of customer service in your medical practice, but where to start?\u003c\/h3\u003e\n\u003cp\u003e\n    In the past, Five-Star Service was perhaps one of the most underestimated concepts in the healthcare industry. Not anymore. Five-Star customer service is something we all demand in our everyday lives - in our homes, businesses, and personal lives - and now it is becoming one of the cornerstones of healthcare delivery.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Operation-Five-Star-Excellence-Competency-Post-Adverse-ebook\/dp\/B00ZATU0HY\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\n\t\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eJames Saxton and Maggie Finkelstein\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tBut in your healthcare practice, you can launch your own \"Operation Five-Star\" with this new book, by best-selling authors James Saxton and Maggie Finkelstein. Combining the \"why should we focus on this?\" with the commonsense \"how to do it,\" you'll find real-world cases that show how practices and hospitals have succeeded with Operation Five-Star. The book provides practical information and tools to build service excellence in the health care setting, and simultaneously help healthcare providers to mitigate liability risk.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tMust read sections include post-adverse event communication and disclosure, how to appreciate cultural differences in your patient population, and how to engage staff in enhancing internal and external Five-Star service, consistently and pervasively.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tThe post-ACA environment focus on quality of care and efficiencies, tied to reimbursement, means the Five-Star service concept for physicians and other healthcare providers now takes on great significance. With this book, in convenient print or eBook, James Saxton and Maggie Finkelstein describe proven techniques to seize control in the practice and create the best possible experience for patients.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tThe book is directed to physicians, hospital risk managers, physician practice office administrators and managers, patient experience leaders and officers, hospitals, medical societies, hospital associations, and medical professional liability insurers.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eWhat you'll get with Operation Five-Star:\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAn affordable way to jump-start your service excellence program\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tCarefully designed and an easy-read; not time consuming\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tA pathway for incorporating a five-star service culture in the medical practice\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tProvides practical tips that can be used immediately\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHighlights real-life scenarios in various healthcare settings, where five-star is has been successful\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tIdentifies common barriers to attaining a five-star culture and provides tools and strategies to mitigate those barriers\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tProvides an analysis of why five-star culture is important in today's post-ACA environment so that doctors, leaders, and staff can get the buy-in from their organizations\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tBONUS CME Quiz\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003ch3\u003e\n\t\t\tTable of Contents\u003c\/h3\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tWhat is Five‑Star Service, Really?\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPost 2014 – Why Five‑Star?\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tYou Must Have a Plan ...\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow to Achieve Internal Five‑Star\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tMoving to External Five‑Star\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPost‑Adverse Event Communication and Disclosure\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tMoving from Patient Experience to True Patient Engagement\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tA Highlight on Cultural Competency\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPerspectives:Real-Life Commentary on Successes and Barriers\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tCME\/Quiz\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cdiv\u003e\n\t\t\t\u003cstrong\u003e\u003cimg alt=\"James Saxon\" class=\"right\" src=\"images\/products\/images\/Saxton-James_250w.jpg\" style=\"padding: 0px 10px;\"\u003e \u003c\/strong\u003e\n\t\t\t\u003cp\u003e\n\t\t\t\t\u003cstrong\u003eJames Saxton\u003c\/strong\u003e has represented physicians and hospitals in state and federal courts for over 30 years.  He is presently the Chairman of Steven's \u0026amp; Lee's Health Care Litigation Group and Co-Chair of the firm's Health Care Department.\u003c\/p\u003e\n\t\t\u003c\/div\u003e\n\t\t\u003cdiv\u003e\n\t\t\t\u003cstrong\u003e\u003cimg alt=\"Maggie Finkelstein\" class=\"right\" src=\"images\/products\/images\/Finkelstein-Maggie_250w.jpg\" style=\"padding: 0px 10px;\"\u003e \u003c\/strong\u003e\n\t\t\t\u003cp\u003e\n\t\t\t\t\u003cstrong\u003eMaggie Finkelstein\u003c\/strong\u003e is a shareholder with Steven's \u0026amp; Lee's healthcare litigation and risk management group.  She focuses her practice on helping physicians, hospitals, centers, clinics and other health care providers to reduce liability risk and enhance patient safety and quality of care.\u003c\/p\u003e\n\t\t\u003c\/div\u003e\n\t\u003c\/div\u003e\n\t\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059765385,"sku":"IR-BOPERATION-B-01","price":65.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/saxton_cover1.png?v=1764541515"},{"product_id":"physician-hospital-alignment-and-compensation-models-the-2nd-generation","title":"Physician-Hospital Alignment and Compensation Models: The Second Generation","description":"\u003ch3\u003e\n    New book helps hospital and health system leaders and physicians enter into better contracts in a value-based world.\u003c\/h3\u003e\n\u003cp\u003e\n    The current era of healthcare alignment among physicians, hospitals, and outside independent investors has been underway for 10-15 years. Given this, many of the original contracts that formed the basis of these arrangements have (or will soon) expire. Thus, we refer to these new deals as “second generation” transactions.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\n\t\u003ca href=\"https:\/\/www.amazon.com\/Physician-Hospital-Alignment-Compensation-Models-Generation\/dp\/0998498548\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\t\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\n\t\t\t\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Authors\u003c\/a\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eMax Reiboldt, CPA\u003cbr\u003e\n\t\t\tJustin Chamblee, MAcc, CPA\u003cbr\u003e\n\t\t\tEllis M. \"Mac\" Knight, MD, MBA\u003c\/strong\u003e\u003c\/p\u003e\n        \u003cp\u003e\n\t\t\tAs the system moves toward a more value-based, fee-for-value reimbursement environment, newer alignment vehicles, such as accountable care organizations (ACOs), clinically integrated networks (CINs), and patient-centered medical homes (PCMH) are beginning to take shape. More physician compensation models now include at least partial incentives for performance, as measured by such matters as specialty-specific quality metrics, cost efficiency metrics, meaningful use of electronic health records, and other parameters.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tPhysician-Hospital Alignment and Compensation Models: The Second Generation is written by experts from Coker Group — a leading healthcare consulting firm recognized for their expertise in physician alignment and compensation. Starting with a review of “First Generation” physician compensation models, the authors then detail components of “Second Generation” models including:\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow Value-Based Reimbursements of the future call for adjustments to the Volume-Based incentives of the past.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow to engage physicians in alignment initiatives that are favorable to both parties.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow to approach the imperative today of improved quality of care coupled with decreased costs of care.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow to be profitable in a demanding, competitive, and highly-regulated environment.\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eBONUS INCLUDED!   Actual templates for your use:\u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tLetters of Intent Comparative Review\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tSummary of Key Terms in Physician Employment Agreements\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tProfessional Services Agreement for Specialty Services\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tManagement Agreement\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003eTABLE OF CONTENTS \u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eIntroduction\u003c\/strong\u003e\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cstrong\u003eSection 1\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 1: Overview of Compensation Plans\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 2: Current First Generation Plans\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 3: Market and Industry Dynamics Promoting New Compensation Paradigms\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 4 “Second” Generation Compensation Models\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 5: Negotiating “Second Generation” Contracts\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 6: Where Does Physician Compensation Go From Here?\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cstrong\u003eSection 2\u003c\/strong\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 1: Overview of Stage I Alignment\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 2: Market and Industry Dynamics Promoting Stage II Alignment\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 3: Stage II Alignment Models and Entities\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 4: Structuring Stage II Alignment Models\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 5: Implementation of Stage II Alignment Models\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 6: Where Do We Go from Here with Value-Based Structures and Strategies: Will there be a Stage III?\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAppendix A: Letters of Intent Comparative Review\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAppendix B: Summary of Key Terms of the Proposed Physician Employment Agreements\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAppendix C: Professional Services Agreement for Specialty Services\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAppendix D: Management Agreement\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cimg alt=\"Max Reiboldt\" class=\"right\" src=\"\/store\/images\/products\/Max-Reiboldt-100w.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eMax Reiboldt, CPA \u003c\/strong\u003eis president\/CEO of Coker Group with 44 years of total experience; the last 25 years specifically focused on healthcare. He has experienced first-hand the incredible changes of healthcare providers, which uniquely equips him to handle strategic, tactical, financial, and management issues that health systems and physicians face in today's evolving marketplace.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tFrom his extensive work with health systems\/hospitals, medical practices, and related healthcare entities, Mr. Reiboldt understands the nuances of the healthcare industry, especially in such a dynamic age. He understands healthcare organizations’ needs to maintain viability in a highly-competitive market. His experience of having “experienced everything” in the healthcare industry equips him to provide pertinent counsel to clients. Whether a transitional provider or a more cutting-edge healthcare entity, Mr. Reiboldt is uniquely qualified to work with these organizations to provide sound solutions to every day and long-range challenges.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tAs president\/CEO, Mr. Reiboldt oversees Coker Group’s services and the general operations of the Firm. His “first love” is working with clients, providing sound financial, strategic, and tactical solutions to hospitals and health systems, medical practices, and other healthcare entities through keen analysis and problem-solving. Working with organizations of all sizes, Reiboldt engages in consulting projects nationwide.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tAn avid writer and speaker, Reiboldt enjoys educating healthcare leaders through books, white papers, articles, and speaking at national symposiums. His expertise encompasses physician\/hospital alignment initiatives, hospital service line development, clinical integration initiatives, financial analyses (including physician compensation plans), mergers and acquisitions, hospital and practice strategic planning, ancillary services development, PHO\/IPA\/MSO\/CIN development, appraisals, and “accountable care era” consultation. As the industry moves to adapting to the many changes in response to healthcare reform, including the entire “volume-to-value” paradigm, he leads Coker Group’s efforts in this arena.\u003cbr\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cimg alt=\"Justin Chamblee\" class=\"right\" src=\"\/store\/images\/products\/Justin-Chamblee-100w.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eJustin Chamblee, MAcc, CPA \u003c\/strong\u003eis a senior vice president and director of operations at Coker Group. As an executive healthcare consultant and certified public accountant, he provides strategic and financial counsel to healthcare organizations, physician practices, and healthcare attorneys throughout the country, dealing primarily with physician compensation and hospital-physician transactions. His work in physician compensation involves strategy, by assisting healthcare organizations to restructure their compensation arrangements to ensure they are consistent with the market on a macro and micro basis. Chamblee’s work also involves compensation valuation, by helping healthcare organizations ensure that their financial arrangements comply with the requirements of fair market value and commercial reasonableness. Other areas of expertise include contract negotiations, sale\/acquisition negotiations, strategic planning and business plan development, and other areas of finance.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tAs a recognized thought leader, Chamblee frequently presents at national conferences where physician leaders, healthcare legal counsel, and health system administrators gather to gain knowledge in the areas of physician compensation and hospital-physician integration. He has also authored several books and professional publications in collaboration with Greenbranch Publishing, Healthcare Financial Management Association, the American Medical Association, and HealthLeaders Media.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tIn addition to his consulting role, Mr. Chamblee is Coker’s director of operations, directing the day-to-day functioning of the company.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tHe has a BBA in Accounting and a Master’s in Accounting from Abilene Christian University, licensed as a Certified Public Accountant in the State of Texas, and a member of the American Institute of Certified Public Accountants. Additionally, he has completed extensive training through the Harvard Business School Leadership program.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cimg alt=\"Mac Knight\" class=\"right\" src=\"\/store\/images\/products\/Mac-Knight-100w.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eEllis M. (\"Mac\") Knight, MD, MBA, FACP, FACHE, FHM \u003c\/strong\u003eis senior vice president and chief medical officer of Coker Group. With over 30 years in the healthcare arena, he has developed significant experience and knowledge in this industry.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tBefore joining Coker, Dr. Knight served as the chief physician and clinical integration officer for Palmetto Health in Columbia, South Carolina. There, he oversaw Palmetto Health’s employed physician network and helped to develop and manage their clinical integration program, The Palmetto Health Quality Collaborative. Earlier, he was Palmetto Health Richland's vice president for medical affairs.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tDr. Knight graduated from Stanford University with a Bachelor of Arts degree in Human Biology and received his doctor of medicine degree, cum laude, from the University of Oregon Health Science Center's School of Medicine. He earned a Master of Business Administration from the University of Massachusetts at Amherst. Mac holds fellowships in the American College of Physicians, the Society of Hospital Medicine, and the American College of Healthcare Executives.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tDr. Knight oversees Coker Group’s hospital strategy and operations services and is Coker Group’s chief medical officer. He has a particular interest and expertise in population health management, clinical care process design, cost accounting and hospital-physician integration.\u003cbr\u003e\n\t\t\t \u003c\/p\u003e\n\t\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059798153,"sku":"IR-BPHYHOSP-B-01","price":82.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Coker_Second_Generation.png?v=1764541476"},{"product_id":"physician-leadership-matters-understanding-regulatory-legal-aspects-healthcare-paterick","title":"Physician Leadership Matters: The Importance of Understanding the Regulatory and Legal Aspects of Healthcare","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-contrast=\"auto\" data-mce-fragment=\"1\"\u003ePhysicians often are uneasy when faced with the legal and regulatory demands prevalent in today's healthcare landscape, as the extensive legal and regulatory knowledge required is typically absent from their medical education. However, physicians should have a working understanding of healthcare regulations and employment laws, as these regulations and laws can significantly impact their medical practice life, potentially leading to the loss of their medical license, harm to their reputation, and civil or criminal penalties. \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-contrast=\"auto\" data-mce-fragment=\"1\"\u003eThis book provides a comprehensive and thorough analysis of healthcare and employment laws, including HIPAA vulnerabilities, legal pitfalls, complexities of peer review, the importance of professional regulatory compliance, and the potential complications of NPDB review.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-contrast=\"auto\" data-mce-fragment=\"1\"\u003eIt equips physicians with the proactive approach needed to navigate the heavily regulated and legally complex medical world. By understanding these concepts and gaining knowledge, physicians can confidently handle the evolving environment of federal regulatory policies and employment laws, which significantly impact their medical practice. Real-life examples are included to reinforce the content and solidify the understanding that all physicians need.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-contrast=\"auto\" data-mce-fragment=\"1\"\u003eEvery practicing physician will gain a profound comprehension of how these crucial areas overlap and acquire insights to empower them in making better decisions.\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-contrast=\"auto\" data-mce-fragment=\"1\"\u003eBook author:\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cspan data-contrast=\"auto\" data-mce-fragment=\"1\"\u003eTimothy E. Paterick, MD, JD, MBA\u003c\/span\u003e\u003cspan data-ccp-props='{\"201341983\":0,\"335559739\":0,\"335559740\":259}' data-mce-fragment=\"1\"\u003e \u003c\/span\u003e\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059863689,"sku":"IR-BMATTERS-B-01","price":42.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/cover_Paterick_PhysLeadMatters_box.png?v=1764193604"},{"product_id":"time-to-sell-guide-to-selling-a-physician-practice-value-options-alternatives-3rd-edition","title":"Time to Sell? Guide to Selling a Physician Practice: Value, Options, Alternatives 3rd Edition","description":"\u003ch3\u003eBest-Selling book for physicians, now in its 3rd edition, helps doctors make the best deals.\u003c\/h3\u003e\n\u003cp\u003ePhysicians are finding themselves in the position of selling their practices in 2020. But selling isn't always a slam-dunk solution. In fact, physicians may find that the same problems that prompted them to sell their practice – re-igniting income and visits, regulatory headaches, \u0026amp; long hours - continue to frustrate them but potentially now as a hospital employee.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Time-Guide-Selling-Physician-Practice-ebook\/dp\/B01EYTVUZ6\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eRandy Bauman\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThe trouble is, few physicians have the business, legal, and accounting background needed to assess their situation and – if selling is the right choice – to find the right hospital partner and structure a realistic deal that rewards them with the income, freedom and peace of mind they’re seeking. That’s why so many physicians who sell end up dissatisfied.\u003c\/p\u003e\n\u003cp\u003eIn this \u003cstrong\u003enew and expanded edition of Time to Sell?\u003c\/strong\u003e, veteran practice consultant Randy Bauman helps physicians and practice administrators examine their own selling scenario—from how much the practice is worth to the operational, deal-making, and legal issues that would shape the sale. He helps physicians find the right answers and make the best deals.  Should the time not be right for a sale, Bauman also explores alternative options for not selling, including ways to make the existing practice more profitable, efficient, and satisfying.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNEW FEATURES FOR THE THIRD EDITION\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHospital acquisition and employment of physicians is repeating the same cycle as in the 1990s. Learn how this cycle works and what implications it has on the sale of your practice.\u003c\/li\u003e\n\u003cli\u003eWhat implications do ballooning hospital losses from employment of physicians have on your future? Is it still time to sell? Learn why an exit strategy is more important than ever.\u003c\/li\u003e\n\u003cli\u003eAs practice values increase and competition heats up, how are hospitals protecting themselves and what does it mean to physicians considering selling?\u003c\/li\u003e\n\u003cli\u003eAs past mistakes are being repeated by many hospitals, the sustainability of some employed physician networks is coming into question. Learn how to identify the red flags and protect yourself.\u003c\/li\u003e\n\u003cli\u003eUnderstand hospital consolidation and its impact on the sale of your practice. Use the included action tools for choosing a right hospital partner. Will your hospital survive?\u003c\/li\u003e\n\u003cli\u003eLearn why widely used salary survey data is biased and how to use that to your advantage in compensation negotiations.\u003c\/li\u003e\n\u003cli\u003eAlternate payment models are all the rage and many hospitals are “all-in” on the strategy of risk contracting, population health management and accountable care payment models. What are the implications if you are selling?\u003c\/li\u003e\n\u003cli\u003eConsidering retirement? How do you maximize your value?\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eBauman’s new guide bridges this gap for physicians, giving them practical tools for finding the right fit – both personally and financially.\u003c\/p\u003e\nFor example, Time to Sell? helps physicians understand why some physicians groups to command surprisingly high rates – and then use those insights into everything from “curb appeal” to revenue streams as the basis for developing their own pricing strategy. It also helps them recognize when selling the practice isn’t going to be the right fit. Instead, Bauman offers a variety of options physicians can use immediately to improve the financial rewards and personal satisfaction they enjoy in their existing practice.\u003cbr\u003e \u003cbr\u003e If selling to a hospital is the right decision, Time to Sell?  Guide to Selling a Physician Practice walks physicians through each step.  A particular strength of the book is Bauman’s ability to simplify not only the process, but the legal and financial considerations along the way.\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cp\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eIntroduction\u003cbr\u003e Chapter 1: The Cycle of Physician Employment\u003cbr\u003e Chapter 2: Why Sell?\u003cbr\u003e Chapter 3: Preparing Your Practice for Sale\u003cbr\u003e Chapter 4: Choosing the Right Hospital Partner\u003cbr\u003e Chapter 5: Valuation—What Is Your Practice Worth?\u003cbr\u003e Chapter 6: Compensation\u003cbr\u003e Chapter 7: Deal Structure\u003cbr\u003e Chapter 8: Negotiations\u003cbr\u003e Chapter 9: Operational and Post-Sale Issues\u003cbr\u003e Chapter 10: Making It Work\u003cbr\u003e Chapter 11: Options Other Than Selling\u003cbr\u003e Epilogue: Finding Your Home\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cimg alt=\"Randy Bauman\" class=\"right\" src=\"\/store\/images\/products\/images\/Bauman-2016-Photo-250w.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\u003cp\u003e\u003cstrong\u003eRandy Bauman\u003c\/strong\u003e is President of \u003ca href=\"http:\/\/www.deltahealthcare.com\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eDelta Health Care\u003c\/a\u003e,  a Nashville-based consulting firm specializing in the business of physician practice. Randy draws on more than 25 years of experience working with both physician and hospital clients on strategic planning, mergers and acquisitions, group formations, compensation planning, operations, and practice valuations. He is a noted writer and speaker in the health care community.\u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \u003cbr\u003e  \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059929225,"sku":"IR-BSELL3-B-03","price":87.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Bauman_Time2Sell_3rd.png?v=1764191858"},{"product_id":"non-fee-for-service-revenue-cycle-management-managing-patient-service-and-clinical-performance-to-maximize-healthcare-practice-profit","title":"Non Fee-for-Service Revenue Cycle Management: Managing Patient Service and Clinical Performance to Maximize Healthcare Practice Profit","description":"\u003ch3\u003e\n    As the healthcare system migrates from the fee for service (FFS) model to a variety of non-fee for service (non-FFS) payment systems, practices\/HCOs will be seeking strategies and tactics to fill the care gaps that exist because of the fee for service model.\u003c\/h3\u003e\n\u003cp\u003e\n    From more active patient engagement to establishing and maintaining collaborative patient and provider relations, practices\/HCOs need to rethink their own added value strategies and how to best serve healthcare stakeholders including patients, patient caregivers, physicians and other providers.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Non-Fee-Service-Revenue-Cycle-Management-ebook\/dp\/B06W2KKJF2\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n    \u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\n\t\t\t\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\n        \u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\n        \u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author\u003c\/a\u003e\n        \u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv id=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eRon Sterling\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tConsequentially, practices\/HCOs will need to modify a variety of processes, strategies, and tools. Using existing FFS focused tactics could inhibit the ability to analyze clinical and\/or financial performance. From managing services that generate revenue to the billing process and tracking clinical and business performance, the non-FFS models present resource, patient service, billing, and reporting challenges.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tIn today's high-stakes healthcare practice business climate, physician leaders and healthcare organization will need to answer the following questions:\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tWhat are the clinical and operational requirements to earn the non-FFS revenue?\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow will the practice\/HCO track clinical performance and patient service that could impact non-FFS revenue?\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tWhat are the costs incurred in producing the non-FFS revenue?\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow will the practice\/HCO verify that the non-FFS payment is correct?\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow will non-FFS revenue be credited to physicians in calculating their compensation?\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tWhat are the analytical tools needed to evaluate the financial performance of the non-FFS arrangement?\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cp\u003e\n\t\t\tThe Non-Fee for Service reimbursement changes for healthcare practices are a business challenge that you cannot afford to ignore. These transformative challenges must be addressed for health care organizations to succeed in the coming years. Leveraging his extensive knowledge of healthcare information technology and accounting, Ron Sterling provides a complete view on how to track and manage Non-FFS reimbursement and how to capitalize on the financial opportunities of Non-FFS arrangements.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003eTABLE OF CONTENTS \u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 1: Introduction – Presents the key issues that practices\/HCOs need to address to succeed in the non-FFS environment.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 2: Why Non-FFS is a Challenge – Provides strategic context to the differences between the FFS and non-FFS arrangements.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 3: Physician Compensation – Examines the impact of non-FFS models on physician compensation plans.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 4: Tools of the Trade – Practice Management System – Reviews the key features of FFS focused PMS tools and how PMS features can be repurposed to support the more varied and complex aspects of non-FFS billing and payments.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 5: Tools of the Trade – Electronic Health Record (CEHRT) – Examines how CEHRT features can be used to support and track non-FFS oriented patient care and services. Includes sections on remote patient monitoring, telemedicine and patient portals.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 6: Tools of the Trade – Orders – Focuses on the use of treatment plans to reinforce and document patient care and practice\/HCO due diligence. Reviews the importance and significance of treatment order status and review features.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 7: Tools of the Trade – Clinical Call Center – Assesses the significance of clinical call centers for non-FFS arrangements as well as transition issues from current patient service strategies.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapters 8 through 13\u003c\/strong\u003e: A chapter is included for each non-FFS model to explain how the model operates and the performance and payment posting challenges of each situation. Each chapter includes sections on managerial accounting and policy issues as well as patient service, practice management system, electronic health record, and reporting considerations.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 8: MIPS Adjustments\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 9: Performance and Quality Incentives\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 10: Care Management\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 11: Shared Savings\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 12: Episode of Care\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 13: Capitation Payments\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 14: Monitoring Operations and Patient Information - Non-FFS situations require close attention to monitoring clinical performance and patient services.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 15: Go Forward Strategy – Concludes with strategic context for your continuing efforts.\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cimg alt=\"Ron Sterling\" class=\"right\" src=\"\/store\/images\/products\/images\/Sterling-175w-2015.jpg\" style=\"padding: 0px 10px; float: right; width: 175px; height: 219px;\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eRonald B. Sterling, CPA, MBA, \u003c\/strong\u003epresident of Sterling Solutions, Ltd. is a nationally recognized thought leader on healthcare information technology. He has worked with a wide array of healthcare organizations on using technology to improve patient service, clinical operations, and financial performance. A HIMSS “Book of the Year” winning Author, Ron Sterling has written eight books on healthcare IT, including Keys to EHR Success. Ron frequently speaks on a variety of healthcare technology and management issues. He serves on the Medscape Business of Medicine Advisory Board.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987059994761,"sku":"IR-BNONFEE-B-01","price":68.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Sterling_NFFS_2017.png?v=1764541434"},{"product_id":"next-level-healthcare-leadership-advanced-topics-for-healthcare-administrators-leaders-managers-hills","title":"Next-Level Healthcare Leadership: Advanced Topics for Healthcare Administrators, Leaders, and Managers","description":"\u003cp\u003e\u003cspan\u003eElevate your healthcare leadership. Discover 17 strategies to refine your skills, drive change, and craft a lasting legacy.\u003c\/span\u003e\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060125833,"sku":"IR-BTOPICS-B-01","price":48.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Hills_Next-Level_Leadership.png?v=1764191547"},{"product_id":"innovation-and-entrepreneurship-in-the-healthcare-sector-from-idea-to-funding-to-launch","title":"Innovation and Entrepreneurship in the Healthcare Sector: From Idea to Funding to Launch","description":"\u003ch3\u003e\"Over the past 10 years, my academic colleagues and I have successfully started two medical device companies from self-generated device and methods patents. In retrospect, I can tell you that this book would have saved us a lot of time, money and grief!\"\u003c\/h3\u003e\n\u003cp\u003eFor healthcare professionals, it is important to understand the difference between a good idea and a business opportunity. Innovation is crucial to the future of health care - especially with trends such as personal medicine and retail and consumer-driven healthcare driving fundamental changes in the value chain. Unfortunately, many of today's budding innovations never make it to market. Instead, they're sidetracked by the pressures of patient care and practice management or sabotaged by legal, financial and marketing issues. Now, more of these good ideas can succeed thanks to this powerhouse new book, written expressly for physicians and healthcare professionals.\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eWords of Praise\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eLuis Pareras\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis book explains how to nurture that entrepreneurial spirit and apply proven business principles to fast-track new ideas into valuable real-world devices and other medical breakthroughs. Clearing the obstacles to innovation, this unique book is an investment that will repay \"physician-entrepreneurs\" many, many times over with guidance for researching the competitive landscape, protecting intellectual property, developing the right business and marketing plans, getting funding and going to market. Topics include practical strategies on how to:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMotivate entrepreneurial thinking\u003c\/li\u003e\n\u003cli\u003eUnderstand the difference between a good idea and an opportunity\u003c\/li\u003e\n\u003cli\u003eProtect your intellectual property\u003c\/li\u003e\n\u003cli\u003eEvaluate the real-world potential for a new innovation, device or product\u003c\/li\u003e\n\u003cli\u003eCreate a stellar business plan that fast-tracks progress\u003c\/li\u003e\n\u003cli\u003eIdentify the right investors and raise capital - the rules of the game\u003c\/li\u003e\n\u003cli\u003eMake the right marketing and distribution decisions\u003c\/li\u003e\n\u003cli\u003eLeverage \"MBA skills\" - deal-making, valuation, negotiation, strategy, communication and more.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cbr\u003e  \u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eBasic Principles\u003c\/li\u003e\n\u003cli\u003eWhat is Innovation?\u003c\/li\u003e\n\u003cli\u003eWhat is Entrepreneurship?\u003c\/li\u003e\n\u003cli\u003eUnderstanding the Health Care Sector\u003c\/li\u003e\n\u003cli\u003eThe Health Care Value Chain\u003c\/li\u003e\n\u003cli\u003eLife Sciences\u003c\/li\u003e\n\u003cli\u003eStructuring the Idea\u003c\/li\u003e\n\u003cli\u003eIdeas and Opportunities\u003c\/li\u003e\n\u003cli\u003eWriting the Business Plan\u003c\/li\u003e\n\u003cli\u003eThe Business Plan as a Communication Tool\u003c\/li\u003e\n\u003cli\u003eIntellectual Property\u003c\/li\u003e\n\u003cli\u003eCreating a Start-Up\u003c\/li\u003e\n\u003cli\u003eThe Team\u003c\/li\u003e\n\u003cli\u003eLooking for Financing\u003c\/li\u003e\n\u003cli\u003eWhat is Venture Capital?\u003c\/li\u003e\n\u003cli\u003ePresenting to Investors\u003c\/li\u003e\n\u003cli\u003eNegotiating with Venture Capitalists\u003c\/li\u003e\n\u003cli\u003eValuation\u003c\/li\u003e\n\u003cli\u003eDeal Structure\u003c\/li\u003e\n\u003cli\u003eGoing to Market\u003c\/li\u003e\n\u003cli\u003eStrategy\u003c\/li\u003e\n\u003cli\u003eMarketing\u003c\/li\u003e\n\u003cli\u003eNegotiation\u003c\/li\u003e\n\u003cli\u003eCommunication\u003c\/li\u003e\n\u003cli\u003eTypes of Costs\u003c\/li\u003e\n\u003cli\u003eThe Income Statement, Balance Sheet and Statement of Cash Flows\u003c\/li\u003e\n\u003cli\u003eFuture Trends\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/Luis_Pareras_Author.jpg?v=1588860097\" alt=\"Luis Pareras\" class=\"right\" style=\"padding: 0px 10px; float: right;\"\u003e \u003cstrong\u003eLuis Pareras, MD, PhD, MBA\u003c\/strong\u003e is Director of Innovation and Entrepreneurship at the Barcelona Medical Association. He is a Neurosurgeon and he has a Global Executive MBA from IESE Business School. An entrepreneur himself and author of more than 20 books, Dr. Pareras serves on the boards of several healthcare start-ups and venture capital firms and his mission is to help physicians with the analysis and launch of new healthcare initiatives -- opportunities in life sciences, medical devices, services and IT in the healthcare sector.\u003cbr\u003e \u003cbr\u003e  \n\u003c\/div\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\n\u003cstrong\u003ePraise for Innovations and Entrepreneurship in the Healthcare Sector: From Idea to Funding to Launch\u003c\/strong\u003e\u003cbr\u003e \u003cbr\u003e Over the past 10 years, my academic colleagues and I have successfully started two medical device companies from self-generated device and methods patents. In retrospect, I can tell you that this book would have saved us a lot of time, money, and grief! The work presented here by Dr. Luis Pareras is a timely \"blueprint\" that covers all the critical aspects of technology transfer from idea to product. In the academic environment, there are so many bright and motivated people - and ideas are a dime a dozen. Few physician\/scientists, however, have the insight or the time to carry out even the most fundamental steps of translating their idea into a fundable enterprise. The steps are outlined here for you so you can successfully fill those unmet clinical needs in medical practice. The book is well-written and concise, uses illustrative figures, and is clearly presented in a logical sequence. Dr. Pareras' expertise in medicine, technology, and business renders him uniquely qualified to write on this topic. The book is a \"must\" for any science or business entrepreneur interested in technology and innovation in medicine.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eAlbert C. Lardo, PhD, FACC, FAHA\u003cbr\u003e Associate Professor of Medicine and Biomedical Engineering, Johns Hopkins School of Medicine, Baltimore, MD\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e Every doctor, including myself, has an idea or a concept that would improve the healthcare of his or her patients that he or she would like to see developed and brought to market. Unless the doctor has been to business school, it is unlikely that the idea will make it from that \"Eureka!\" or \"Ah ha!\" moment. Thomas Edison said it so well nearly 100 years ago, \"Genius is one percent inspiration, ninety-nine percent perspiration.\" In the past, the term \"physician-entrepreneur\" was considered an oxymoron. Few physicians have the background and skills to bring an idea to the marketplace. There is no one better positioned to write the book on innovation and entrepreneurship than Dr. Luis Pareras. He has the medical skills that are necessary to understand the mindset of physicians but also the business background and training that so many of us are missing. We possess the medical skills, and, with this book, Dr. Pareras can help us to combine clinical skills with business savvy.\u003cbr\u003e \u003cbr\u003e Dr. Pareras has provided us with a book that will teach us how to go from the generation of the idea, to the creation of a business plan, to the development of the proposal to take to industry, then to the testing and evaluation of the product. He even includes the creation of the marketing plan for promotion and discussion of final distribution of the product. This book also contains the methods and techniques for developing and protecting intellectual property, which in the information age will be just as important as being an entrepreneur for a device or product. Thanks to Dr. Pareras for outlining the process that requires planning, skill, leadership, and persistence.\u003cbr\u003e \u003cbr\u003e For those of you who have the idea and the passion, and are willing to invest the 99% of perspiration to make it happen, use this book as your road map to success.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eNeil Baum, MD\u003cbr\u003e Clinical Associate Professor of Urology, Tulane Medical School\u003cbr\u003e Author of Marketing Your Clinical Practice - Ethically, Effectively, Economically\u003cbr\u003e New Orleans, LA\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e This book arrives in the right moment. It is essential that healthcare professionals lead the innovation in the sector, because they are the ones best positioned to detect the needs and opportunities.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eJoaquim Vila\u003cbr\u003e Professor of Strategic Management and Innovation, IESE Business School\u003cbr\u003e Director, IESE Executive Program on Innovation Management\u003cbr\u003e Barcelona, Spain\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e As an attorney representing healthcare practitioners as their business and corporate attorney for over 30 years, I have found that many have excellent technological and innovative ideas. What they need is assistance in creating and implementing the necessary action steps to bring these ideas to market - and to create a successful enterprise. The roadmap created by Dr. Pareras in his book can serve as an effective tool in assisting healthcare practitioners to achieve these goals.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eCharles E. Rosolio\u003cbr\u003e Principal, Miles \u0026amp; Stockbridge PC\u003cbr\u003e Towson, MD\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e From a middle-of-the-night idea to a successful launch, if you are looking for the path, buy this book. Profitable businesses require so much more than a good idea. Many of us who work in the healthcare sector have ideas for innovation. Dr. Pareras has provided a terrific guidebook for us. The chapters on development of the business plan and marketing plan are particularly useful. This book gives healthcare professionals the structure to launch a new venture. What are you waiting for?\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eBetsy Nicoletti, MS, CPC\u003cbr\u003e Founder, www.Codapedia.com\u003cbr\u003e Springfield, VT\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e Healthcare providers are faced with daily opportunities to innovate, yet most of us have no idea what to do with our \"ideas\". During my training, a fellow resident and I had a conversation about designing a shield to cover the butterfly needle after it was used to draw blood, in order to prevent needle sticks. But what were we to do with that idea?\u003cbr\u003e \u003cbr\u003e Fortunately, someone else pushed forward the same idea, and now we have an automatically engaging shield that moves over the needle after it is used. Many needle sticks have certainly been prevented by this simple innovation. We encounter situations in caring for patients where we envision ways of doing even better for them. Solutions to these problems such as these represent opportunities for healthcare providers, as Luis Pareras discusses.\u003cbr\u003e \u003cbr\u003e This book is a welcome and detailed presentation of the steps and pitfalls involved in driving innovation. Many can benefit from these innovations, yet as Dr. Pareras reiterates constantly, the value of the idea is not the idea itself, but the transformation of the idea into a product, company, or improved process. The chapters in Innovations and Entrepreneurship in the Healthcare Sector are packed with information, graphs, and figures. His expertise in this area is obvious, and the chapters are presented in very logical progression. This is an area that all of us need to be educated about. Thank you, Dr. Pareras. You've done an excellent job with this book.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eJon Weingart MD\u003cbr\u003e Professor of Neurosurgery and Oncology, Johns Hopkins School of Medicine\u003cbr\u003e Baltimore, MD\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e Physicians have heard a lot about the word \"managing,\" but they've heard very little about the word \"innovate.\" Healthcare professionals can't be outside the opportunities being generated in the scientific world. This book helps to foster the entrepreneurial instinct of the physician.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eDr. J. Aubia\u003cbr\u003e Executive President, Grup Med Medical Association\u003cbr\u003e Barcelona, Spain\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e Most of the physicians we've encountered have had great concepts for innovation but they fail in one area - execution! The organization of this book is excellent and should help provide a guide for physicians who have not had formal business training. Over the years, many physicians have asked us to help them navigate this world of business development and funding. I can tell you, respectfully, that it is very difficult for them to take advice. I welcome this book - one I can recommend to physicians and healthcare professionals so when they decide to get in the game they understand the players, the rules, and the strategy that best suits their innovation.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eTim Koch\u003cbr\u003e President, Tethys Health Ventures\u003cbr\u003e Hunt Valley, MD\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e As healthcare professionals, we constantly see opportunities for innovation in treatments, processes, and applications. Translating our ideas into workable solutions requires a level of entrepreneurship that is often foreign to us. In this volume, Dr. Pareras provides an insightful and detailed guide for bringing our concepts to reality, including, among others: validation of the idea, assessment of the market, patenting, and the intricacies of obtaining venture capital. There are minefields in this journey; Dr Pareras deftly and clearly leads us on the road to success.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eMarcel Frenkel, MD, MBA\u003cbr\u003e Founder and Editor-in-Chief (Emeritus), The Journal of Medical Practice Management®\u003cbr\u003e Professor of Ophthalmology and Neurosurgery (Emeritus), University of Illinois at Chicago College of Medicine\u003cbr\u003e Chicago, IL\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e This is a most interesting book offering significant detail on the nuances of business. Don't embark on your innovation until you sit down and read this great reference book! Although there are many books available on patents, innovations, and bringing a product to market, this one is expressly designed for the physician or medical professional. Dr. Pareras has done a stellar job of taking solid business theory and realistically applying those ideas to real-world scenarios in healthcare.\u003cbr\u003e \u003cbr\u003e This book also benefits from the important concept of \"physician speaking to physician\". It is a unique look at the world of the medical professional, where the idea (innovation) is developed and nurtured through the perspective of the physician whose first priority is patient care.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eOwen J. Dahl, MBA, FACHE, CHBC\u003cbr\u003e Author, Think Business! Medical Practice Quality, Efficiency, Profits\u003cbr\u003e The Woodlands, TX\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e When I met Dr. Pareras, he was starting a network of relationships with venture capitalists to facilitate company-building for the Barcelona Medical College's entrepreneurial members. From the start, he took an entrepreneurial approach to formalizing the network in a way I had not seen before. This book is an essential tool. The personal experience of Dr. Pareras as an entrepreneur and venture capital investor in the healthcare sector, plus his professional experience guiding other entrepreneurs in the life sciences sector, add a depth to this book that goes beyond theory.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eJulia Winter\u003cbr\u003e Independent Consultant, Biotech Strategy and Finance\u003cbr\u003e Barcelona, Spain\u003c\/em\u003e\u003c\/strong\u003e\u003cbr\u003e\u003chr\u003e\n\u003cbr\u003e \u003cstrong\u003eFrom the Foreword by Blaine Warkentine:\u003c\/strong\u003e\u003cbr\u003e \u003cbr\u003e The difference between those physicians who pursue their ideas and succeed and those who don't is discovering how to approach and overcome the many barriers that stand in the way of success. This guide will help you decide if it is right for you to pull the trigger. Use this book as a blueprint for your planning as you move through the process of developing your good idea to launching your medical innovation.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003e\u003cem\u003eBlaine Warkentine, MD, MBA, MPH\u003cbr\u003e Collegeville, PA\u003c\/em\u003e \u003c\/strong\u003e\n\u003c\/div\u003e\n\u003cstrong\u003e\u003c!-- close horizontalTab --\u003e\u003c\/strong\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060027529,"sku":"IR-BINNENT-B-01","price":249.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Pareras_front_cover_web_full-size.png?v=1764541379"},{"product_id":"cutting-costs-in-the-medical-practice-2nd-edition","title":"Cutting Costs in the Medical Practice 2nd Edition","description":"\u003ch3\u003e\n    High profits in the medical practice are no longer a given. Even the most successful practice must manage costs effectively to stay viable.\u003c\/h3\u003e\n\u003cp\u003e\n    The ever-changing healthcare environment also dictates that a physician be able to operate a medical practice like a business. This business must effectively utilize scarce resources and provide quality medical care and out- standing patient service. Only with an understanding of the information provided in this book can a physician begin to develop an information base to make informed and intelligent decisions.\u003c\/p\u003e\n\u003cp\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Cutting-Costs-Medical-Practice-2nd-ebook\/dp\/B017M4YRLY\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cp style=\"clear: both;\"\u003e\u003c\/p\u003e\n\t\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\n\t\t\t\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eAlan Whiteman, Jerry Hermanson and Dennis Palkon\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tWritten specifically for physicians, practice administrators and office managers, Cutting Costs in the Medical Practice, 2nd Edition provides no-nonsense practical guidelines for approaching cost containment issues within the practice.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tAuthors and experienced consultants Alan Whiteman, Jerry Hermanson and Dennis Palkon identify key areas in medical practices where costs can spin out of control. And, they offer solutions that have been proven successful in other practices. Armed with this roadmap, physicians and executive staff can better put their resources to work – building a stronger, financially secure practice.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eThis 2nd Edition includes information on:\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tCost savings that can be attained with proper use of technology – EMRs, E-mail, Websites, Clinical and Business Application, HIPAA Compliance\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tNegotiating better office space leases\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tSpecific advice on reducing the cost of accountants, bookkeeping services\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tUpdated information on Practice Management vendors and Electronic Medical Record System vendors\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tUse of value-added services to reduce overhead by participating in independent practice associations, professional associations and other purchasing cooperatives\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cstrong\u003eChapter 1\u003c\/strong\u003e: Identifying Areas of Concern\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 2\u003c\/strong\u003e: Work Smarter, Not Harder! A Systems Approach\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 3\u003c\/strong\u003e: Getting the Right People for the Job\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 4\u003c\/strong\u003e: Should You Purchase or Lease?\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 5\u003c\/strong\u003e: Selecting and Working With Consultants\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 6\u003c\/strong\u003e: Recruiting and Retaining Practitioners\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 7\u003c\/strong\u003e: Optimal Organization Structures\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 8\u003c\/strong\u003e: Patient Satisfaction: How Am I Doing?\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 9\u003c\/strong\u003e: Technology's Role in Cost Containment\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eChapter 10\u003c\/strong\u003e: Cost Savings Through Affiliated Organizations\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eAlan S. Whiteman, Ph.D., FACMPE\u003c\/strong\u003e, is an Associate Dean for Health Sciences and graduate professor of graduate health administration studies at Barry University, Miami Shores, Florida. Dr. Whiteman is, also, an experi- enced healthcare executive with over 35 years' experience in all facets of the healthcare industry with over 24 years' experience in managing or consulting with physicians practices of all sizes and structures. In addition, he is a princi- pal of Healthcare Integration Consultants, Inc., a professional services firm specializing in assisting physicians in making practices more efficient, effec- tive and financially sound. He received his Ph.D. from Walden University, his MBA from Wayne State University and his BA from Michigan State University.\u003c\/p\u003e\n\t\t\u003cstrong\u003eJerry Hermanson, MBA, CHE\u003c\/strong\u003e, is an experienced health care leader. Mr Hermanson has over 27 years' experience in the industry, including hospital administration, physician organizations, and managed care. Mr Hermanson is chief executive officer of Healthcare Integration Consultants, Inc. In this capacity he provides management and technical services to IPAs, physician practices of all sizes, and medical societies. He is also an adjunct professor of graduate health administration studies. He received his MBA and BSBA from the University of Florida.\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eDennis Palkon, PhD, MPH, MSW\u003c\/strong\u003e, is a full professor and past chairman of Health Administration at Florida Atlantic University in Boca Raton, Florida. Dr Palkon has extensive academic and publishing experience. He is also executive editor of Hospital Topics and serves on numerous editorial boards. He received his PhD and MPH from the University of Pittsburgh, his MSW from Virginia Commonwealth, and his BS from Villanova University.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cbr\u003e\n\t\t \u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060093065,"sku":"IR-BCOSTS-B-01","price":59.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Whiteman_cutting_costs_2nd_ed_cover_1.png?v=1764541346"},{"product_id":"effective-crisis-leadership-in-healthcare-lessons-learned-from-a-pandemic","title":"Effective Crisis Leadership in Healthcare:  Lessons Learned from a Pandemic","description":"\u003ch2\u003eBy Aimee Greeter, MPH, FACHE\u003cbr\u003eMax Reiboldt, CPA\u003c\/h2\u003e\n\u003cp\u003eCOVID-19 thrust the world into a state of crisis for which no one was adequately prepared, and the fact is that no industry was so hard-hit as healthcare. Although some providers were more equipped than others, without warning all physicians’ offices and hospitals were obligated to stay up and running through the deadly pandemic while delivering life-saving care and preventing wide-spread infection.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEffective Crisis Leadership in Healthcare\u003c\/em\u003e conveys hard-learned tactics, strategies, and advice to enable healthcare leaders to increase their confidence and mental preparedness prior to the next big catastrophe. This book addresses industry-wide problems revealed by COVID-19 like inadequate crisis planning, lack of financial stability, and inexperience with communication and leadership.\u003c\/p\u003e\n\u003cp style=\"text-align: left; display: none;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp style=\"display: none;\"\u003e\u003ca href=\"#\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cul class=\"product-tab\" id=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca data-toggle=\"tab\" href=\"#tab-1\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca data-toggle=\"tab\" href=\"#tab-2\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca data-toggle=\"tab\" href=\"#tab-3\"\u003eAbout the Authors\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv class=\"tab-pane active\" id=\"tab-1\"\u003e\n\u003ch3\u003eHow does this book give you an advantage?\u003c\/h3\u003e\n\u003cp\u003eGreeter and Reiboldt share key lessons learned from the Pandemic and arm medical practice leaders with actionable information to continue to develop their leadership skills in preparation for future crises.\u003c\/p\u003e\n\u003cp\u003eHere are just some of the topics the authors discuss in detail:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefinition of Crisis\u003c\/li\u003e\n\u003cli\u003eBusiness and Continuation Planning\u003c\/li\u003e\n\u003cli\u003eDeveloping a Preparedness Plan\u003c\/li\u003e\n\u003cli\u003eActions to Take Before a Disaster\u003c\/li\u003e\n\u003cli\u003eCommunication Techniques During and After the Crisis\u003c\/li\u003e\n\u003cli\u003eQualities of Effective Leaders\u003c\/li\u003e\n\u003cli\u003eVision of the Future\u003c\/li\u003e\n\u003cli\u003eManagement Principles for Administrative and Physician Leaders\u003c\/li\u003e\n\u003cli\u003eMinimizing the Potential Impact of a Crisis\u003c\/li\u003e\n\u003cli\u003eOngoing Monitoring\u003c\/li\u003e\n\u003cli\u003eCybersecurity and Crisis Management\u003c\/li\u003e\n\u003cli\u003eThird Party Vendors\u003c\/li\u003e\n\u003cli\u003eCrisis Management Planning Team\u003c\/li\u003e\n\u003cli\u003eStress \u0026amp; Tension\u003c\/li\u003e\n\u003cli\u003eLegal Counsel’s Role in a Crisis\u003c\/li\u003e\n\u003cli\u003ePost-Disaster Checklists\u003c\/li\u003e\n\u003cli\u003eOrganizational Learning and Social Evaluations\u003c\/li\u003e\n\u003cli\u003eLearning from Our Mistakes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you’re a healthcare provider or administrator, \u003cem\u003eEffective Crisis Leadership in Healthcare\u003c\/em\u003e will give you the benefit of COVID-19 hindsight and a roadmap to planning for any future catastrophes.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"tab-pane\" id=\"tab-2\"\u003e\n\u003cp\u003e\u003cstrong\u003eTABLE OF CONTENTS \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAcknowledgments\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAbout the Authors\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAbout Coker Group\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePreface\u003c\/strong\u003e\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 1: What Is a “Crisis?”\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDefinition of Crisis\u003c\/li\u003e\n\u003cli\u003eCharacteristics of Crises\u003c\/li\u003e\n\u003cli\u003eTypes of Crises\u003c\/li\u003e\n\u003cli\u003eElements of a Crisis\u003c\/li\u003e\n\u003cli\u003eThe Basis of Behavioral Change\u003c\/li\u003e\n\u003cli\u003eResponding Effectively to Behavioral Changes\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003cli\u003eResources\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 2: Preparation and Planning\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBusiness Continuation Planning\u003c\/li\u003e\n\u003cli\u003ePersonal and Family Preparedness\u003c\/li\u003e\n\u003cli\u003eAssessing Organization Vulnerability\u003c\/li\u003e\n\u003cli\u003eDeveloping a Preparedness Plan\u003c\/li\u003e\n\u003cli\u003eMedical Emergencies\u003c\/li\u003e\n\u003cli\u003eEnvironmental Emergencies\u003c\/li\u003e\n\u003cli\u003eViolence-Related Emergencies\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003cli\u003eResources\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 3: Day-to-Day Crisis Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eActions to Take Before a Disaster\u003c\/li\u003e\n\u003cli\u003eOffice Policies and Training\u003c\/li\u003e\n\u003cli\u003eDealing with a Crisis and Its Ongoing Management\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003cli\u003eResources\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 4: Communication Techniques During and After the Crisis\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eEnsure the Message Is Clear\u003c\/li\u003e\n\u003cli\u003eInfuse Humanity\u003c\/li\u003e\n\u003cli\u003eBuild Trust\u003c\/li\u003e\n\u003cli\u003eBe a Moral Authority\u003c\/li\u003e\n\u003cli\u003eControl Your Emotions\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 5: Leadership in Crisis Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eQualities of Effective Leaders\u003c\/li\u003e\n\u003cli\u003eVision for the Future\u003c\/li\u003e\n\u003cli\u003eDecisiveness\u003c\/li\u003e\n\u003cli\u003eEffective Communication\u003c\/li\u003e\n\u003cli\u003eMoral Authority\u003c\/li\u003e\n\u003cli\u003eManagement Principles for Administrative and Physician Leaders\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003cli\u003eResources\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 6: Crisis Mitigation\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMinimizing the Potential Impact of a Crisis\u003c\/li\u003e\n\u003cli\u003eAwareness\u003c\/li\u003e\n\u003cli\u003eEducation\u003c\/li\u003e\n\u003cli\u003ePreparedness\u003c\/li\u003e\n\u003cli\u003ePrediction and Warning Systems\u003c\/li\u003e\n\u003cli\u003eFor Individuals\u003c\/li\u003e\n\u003cli\u003eFor Organizations\u003c\/li\u003e\n\u003cli\u003eConclusions\u003c\/li\u003e\n\u003cli\u003eThe Role of Incident Management\u003c\/li\u003e\n\u003cli\u003eEnabling a Rapid Response\u003c\/li\u003e\n\u003cli\u003eIncident Management Systems\u003c\/li\u003e\n\u003cli\u003eIncident Command Systems\u003c\/li\u003e\n\u003cli\u003eEmergency Operations Centers\u003c\/li\u003e\n\u003cli\u003eImportance of Informed Decision Making\u003c\/li\u003e\n\u003cli\u003eCrisis Communication Protocol\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003cli\u003eResources\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 7: Financial and Economic Issues\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDo not Wait Until a Crisis to Prepare\u003c\/li\u003e\n\u003cli\u003eLiquidity\u003c\/li\u003e\n\u003cli\u003eOngoing Monitoring\u003c\/li\u003e\n\u003cli\u003eBe Prepared to Make the Tough Decisions\u003c\/li\u003e\n\u003cli\u003eRevenue Stability\u003c\/li\u003e\n\u003cli\u003eInsurance is Important\u003c\/li\u003e\n\u003cli\u003eTap into Resources\u003c\/li\u003e\n\u003cli\u003eBe an Opportunist\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 8: Operational Crises\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFinancial\u003c\/li\u003e\n\u003cli\u003ePersonnel\u003c\/li\u003e\n\u003cli\u003ePolitical and Regulatory Factors\u003c\/li\u003e\n\u003cli\u003eImmediate Safety\u003c\/li\u003e\n\u003cli\u003eCultural and Public Unrest\u003c\/li\u003e\n\u003cli\u003eStrategic and Competitive\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 9: Cybersecurity and Crisis Management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCybersecurity Breaches on the Rise\u003c\/li\u003e\n\u003cli\u003eExternal Attacks\u003c\/li\u003e\n\u003cli\u003eInsider Threats\u003c\/li\u003e\n\u003cli\u003eCybersecurity and Today’s Healthcare CIO\u003c\/li\u003e\n\u003cli\u003eThird-Party Vendors\u003c\/li\u003e\n\u003cli\u003eResponding to a Breach\/Incident\u003c\/li\u003e\n\u003cli\u003eDuring an attack\u003c\/li\u003e\n\u003cli\u003eAfter the attack\u003c\/li\u003e\n\u003cli\u003eThe Impact on Covered Entities\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003cli\u003eResources\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 10: Personnel Considerations\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCrisis Management Planning Team\u003c\/li\u003e\n\u003cli\u003eStaff Considerations and Planning Decisions\u003c\/li\u003e\n\u003cli\u003eRegulatory and Legal Considerations When Dealing with Staff\u003c\/li\u003e\n\u003cli\u003eOther Related Personnel Issues\u003c\/li\u003e\n\u003cli\u003eDissension\u003c\/li\u003e\n\u003cli\u003eStress and Tension\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 11: Legal and Regulatory Response When a Crisis Occurs\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCrisis Defined\u003c\/li\u003e\n\u003cli\u003eCrisis Management from a Legal Perspective\u003c\/li\u003e\n\u003cli\u003ePre-Crisis Planning\u003c\/li\u003e\n\u003cli\u003eRisk Assessment and Training\u003c\/li\u003e\n\u003cli\u003eCrisis Response\u003c\/li\u003e\n\u003cli\u003eCommunication Response\u003c\/li\u003e\n\u003cli\u003eLegal Counsel’s Role in a Crisis\u003c\/li\u003e\n\u003cli\u003eMulti-State Practice Issues\u003c\/li\u003e\n\u003cli\u003eNewly Issued Regulations and Governmental Guidance\/Waivers\u003c\/li\u003e\n\u003cli\u003eArea-Specific Expertise\u003c\/li\u003e\n\u003cli\u003eScope of Practice and Credentialing Issues\u003c\/li\u003e\n\u003cli\u003eEMTALA\u003c\/li\u003e\n\u003cli\u003eHIPAA\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003cli\u003eReferences\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 12: Insurance Considerations\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eOverview: Claims That Result from Insurance Policies\u003c\/li\u003e\n\u003cli\u003eBusiness Owners’ Policies\u003c\/li\u003e\n\u003cli\u003eManaging a Business Insurance Claim\u003c\/li\u003e\n\u003cli\u003eTypes of Insurance Claims\u003c\/li\u003e\n\u003cli\u003eBusiness Interruption Insurance\u003c\/li\u003e\n\u003cli\u003eForce Majeure and Its Effects\u003c\/li\u003e\n\u003cli\u003eAppropriate Insurance and Amount of Protection Required\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 13: Post-Crisis Actions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThermometer versus Thermostat\u003c\/li\u003e\n\u003cli\u003eThe Rhythm of a Crisis: Resolution Phase\u003c\/li\u003e\n\u003cli\u003eOrganizational Learning and Social Evaluations\u003c\/li\u003e\n\u003cli\u003eInternal Perspective: Organizational Learning\u003c\/li\u003e\n\u003cli\u003eEvaluating Changes Made\u003c\/li\u003e\n\u003cli\u003eExternal Perspective: Social Evaluations\u003c\/li\u003e\n\u003cli\u003eResponding to Changes Made\u003c\/li\u003e\n\u003cli\u003eIssues to Consider If Your Practice Is Severely Damaged or Destroyed\u003c\/li\u003e\n\u003cli\u003eDamage Assessment\u003c\/li\u003e\n\u003cli\u003eSite Inventory – Goods, Materials, and Equipment\u003c\/li\u003e\n\u003cli\u003ePost-Disaster Checklists\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003cli\u003eResources\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 14: Averting Repeated Challenges\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLearning from Our Mistakes\u003c\/li\u003e\n\u003cli\u003eImportant Items to Have on Hand\u003c\/li\u003e\n\u003cli\u003eBasic Disaster Supplies Kit\u003c\/li\u003e\n\u003cli\u003eAdditional Emergency Supplies\u003c\/li\u003e\n\u003cli\u003eMaintaining Your Emergency Kit\u003c\/li\u003e\n\u003cli\u003eKit Storage Locations\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 15: Summary\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePreparation and Planning\u003c\/li\u003e\n\u003cli\u003eDay-to-Day Crisis Management\u003c\/li\u003e\n\u003cli\u003eCommunications During and After a Crisis\u003c\/li\u003e\n\u003cli\u003eFinancial and Economic Issues\u003c\/li\u003e\n\u003cli\u003eOperational Issues\u003c\/li\u003e\n\u003cli\u003ePersonnel\u003c\/li\u003e\n\u003cli\u003eTechnology and Cyber Security Crisis Management\u003c\/li\u003e\n\u003cli\u003ePost-Crisis\u003c\/li\u003e\n\u003cli\u003eSummary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eAppendix A: Master Checklist from the Insurance Institute for Business \u0026amp; Home Safety\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"tab-pane\" id=\"tab-3\"\u003e\n\u003ch3\u003eAbout Aimee Greeter, MPH, FACHE\u003c\/h3\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/Aimee_Greeter_150.jpg?v=1632265223\" style=\"padding: 10px; float: right;\" class=\"right\" alt=\"Aimee Greeter\"\u003e\n\u003cp\u003e\u003cstrong\u003eAimee Greeter, MPH, FACHE,\u003c\/strong\u003e is a senior vice president at Coker Group with specialized ability in business strategy, mergers and acquisitions, transaction advisory, physician alignment, accountable care responsiveness, hospital service line development, clinical integration initiatives, strategic plan development, executive compensation, employee compensation, crisis communications, operational efficiency, and financial management.\u003c\/p\u003e\n\u003cp\u003eAimee works with nonprofit and for-profit hospitals and health systems of all sizes and larger single- and multi-specialty physician practices to achieve their strategic and tactical goals. The team works with some of the largest and most prestigious health systems in the U.S. on their business initiatives, as well as with independent community hospitals, academic medical centers, and other medical practices in all 50 states.\u003c\/p\u003e\n\u003cp\u003eAimee is a popular speaker and often is engaged by highly respected organizations across the nation to speak to health systems, medical groups, legal associations, and other healthcare constituents. She has authored many articles and books on topics such as hospital–physician alignment, clinician engagement, practice mergers, professional service agreements (PSAs), and executive leadership.\u003c\/p\u003e\n\u003ch3\u003eAbout Max Reiboldt, CPA\u003c\/h3\u003e\n\u003cimg style=\"padding: 10px; float: right;\" class=\"right\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/Max_Reiboldt_125.jpg?v=1617394639\" alt=\"Max Reiboldt\"\u003e\n\u003cp\u003e\u003cstrong\u003eMax Reiboldt, CPA,\u003c\/strong\u003e is the president\/CEO of Coker Group. He has experienced first-hand the ongoing changes of healthcare providers, which uniquely equips him to handle strategic, tactical, financial, and management issues that health systems and physicians face in today’s evolving marketplace. Max understands the nuances of the healthcare industry, especially in such a dynamic age, and the need of healthcare organizations to maintain viability in a highly competitive market.\u003c\/p\u003e\n\u003cp\u003eAs president\/CEO, Max oversees Coker Group’s services and its general operations. He has a passion for working with clients and organizations of all sizes and engages in consulting projects nationwide.\u003c\/p\u003e\n\u003cp\u003eA graduate of Harding University, he is a licensed certified public accountant in Georgia and Louisiana, and a member of the American Institute of Certified Public Accountants, Georgia Society of CPAs, Healthcare Financial Management Association, and American Society of Appraisers. He is also a member of the American College of Healthcare Executives.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060191369,"sku":"IR-BCRISIS-B-01","price":59.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_GreeterReiboldt_shop.png?v=1764541317"},{"product_id":"changing-how-we-think-about-difficult-patients-a-guide-for-physicians-and-healthcare-professionals","title":"Changing How We Think about Difficult Patients: A Guide for Physicians and Healthcare Professionals","description":"\u003cp style=\"text-align: left;\" data-mce-style=\"text-align: center;\"\u003e\u003cstrong\u003eBy Joan Naidorf, DO\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePhysicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as “difficult.” Some studies indicate that physicians identify 15% or more of their patients as “difficult.” The negative feelings that physicians have toward these patients may lead to frustration, cynicism. and burnout.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eChanging How We Think about Difficult Patients \u003c\/em\u003euses a multi-tiered approach to bring awareness to the difficult patient conundrum, then introduces simple, actionable tools that every physician, nurse, and caregiver can use to change their mindset about the patients who challenge them. Positive thoughts lead to more positive feelings and more effective treatments and results for patients. They also lead to more satisfaction and decreased feelings of burnout in healthcare professionals.\u003c\/p\u003e\n\u003ch3\u003eHow does this book give you an advantage?\u003c\/h3\u003e\n\u003cp\u003eCaring for difficult patients poses a tremendous challenge for physicians, nurses, and clinical practitioners. It may contribute significantly to feelings of burnout, including feelings of exhaustion, cynicism, and lost sense of purpose. In response, Dr. Naidorf offers a pragmatic approach to accepting patients the way they are, then provides strategies for providers to find more happiness and satisfaction in their interactions with even the most challenging patients and families.\u003c\/p\u003e\n\u003cp\u003eHere are just some of the topics the author discusses in detail:\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat Makes a ”Good” Patient?\u003c\/li\u003e\n\u003cli\u003eFour Core Ethical Principles of the Clinician-Patient Relationship\u003c\/li\u003e\n\u003cli\u003eThe Four Models of the Physician-Patient Relationship\u003c\/li\u003e\n\u003cli\u003eWhat Challenges Anybody with Illness or Injury?\u003c\/li\u003e\n\u003cli\u003eHow “Good” Patients Handle the Challenges of Illness and Injury\u003c\/li\u003e\n\u003cli\u003eSix Common Reactions to Illness and Hospitalization\u003c\/li\u003e\n\u003cli\u003eOn “Taking Care of the Hateful Patient”\u003c\/li\u003e\n\u003cli\u003eStandards for Medical Ethics\u003c\/li\u003e\n\u003cli\u003eDe-escalation Strategies\u003c\/li\u003e\n\u003cli\u003eCultural, Structural, and Language Issues\u003c\/li\u003e\n\u003cli\u003eTypes of Patients Who Tend to Challenge Us\u003c\/li\u003e\n\u003cli\u003eThe Think-Feel-Act Cycle\u003c\/li\u003e\n\u003cli\u003eRecognizing Our Preconceived Thoughts\u003c\/li\u003e\n\u003cli\u003eThree Common Thought Distortions About Patients\u003c\/li\u003e\n\u003cli\u003eAsking Useful Questions\u003c\/li\u003e\n\u003cli\u003eGetting Out of the Victim Mentality\u003c\/li\u003e\n\u003cli\u003eGuiding our Thoughts Through a Common Scenario\u003c\/li\u003e\n\u003cli\u003eShow Compassion, Feel Compassion\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you’re a healthcare provider or caregiver, \u003cem\u003eChanging How We Think about Difficult Patients \u003c\/em\u003ewill give you the benefit of understanding your most challenging patients, and a roadmap to positively changing your mindset and actions to better deliver care and compassion for all.\u003cstrong\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eTable of Contents\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 1. We Can’t Stand Some of Our Patients\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNegative Think\u003c\/li\u003e\n\u003cli\u003eThe Hidden Curriculum\u003c\/li\u003e\n\u003cli\u003eChoosing our Thoughts with Think-Feel-Act\u003c\/li\u003e\n\u003cli\u003eChoosing our Thoughts with Intention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 2. What Makes a ”Good” Patient?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Virtual Instruction Guide\u003c\/li\u003e\n\u003cli\u003eFour Core Ethical Principles of the Clinician-Patient Relationship\u003c\/li\u003e\n\u003cli\u003eThe Four Models of the Physician-Patient Relationship\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 3. What Challenges Anybody with Illness or Injury?        \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSeven Fears Associated with Illness\u003c\/li\u003e\n\u003cli\u003eHow “Good” Patients Handle the Challenges of Illness and Injury\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 4. How Do Sick and Injured People Feel and Act?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSix Common Reactions to Illness and Hospitalization\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 5. On “Taking Care of the Hateful Patient”\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Dependent Clinger\u003c\/li\u003e\n\u003cli\u003eThe Entitled Demander\u003c\/li\u003e\n\u003cli\u003eThe Manipulative Help Rejector\u003c\/li\u003e\n\u003cli\u003eThe Self-Destructive Denier\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003cstrong\u003eChapter 6. Responding to Dr. Groves: An Evolving Understanding      \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStandards for Medical Ethics\u003c\/li\u003e\n\u003cli\u003e\u003cem\u003eThe Romanell Report\u003c\/em\u003e\u003c\/li\u003e\n\u003cli\u003eDe-escalation Strategies\u003c\/li\u003e\n\u003cli\u003eResponses in the Medical Literature\u003c\/li\u003e\n\u003cli\u003eCultural, Structural, and Language Issues\u003c\/li\u003e\n\u003cli\u003eThe Divine Spark\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 7.  Our Least Favorite Patients\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 8. How to Manage Our Thoughts\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Think-Feel-Act Cycle\u003c\/li\u003e\n\u003cli\u003eRecognizing Our Preconceived Thoughts\u003c\/li\u003e\n\u003cli\u003eActions That Move Us Toward Better Outcomes\u003c\/li\u003e\n\u003cli\u003eAwareness of Negative Thoughts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003cstrong\u003eChapter 9.  Three Common Thought Distortions  About Patients\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eArbitrary Inference\u003c\/li\u003e\n\u003cli\u003eAll-or-Nothing Thinking\u003c\/li\u003e\n\u003cli\u003eMirroring Emotions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 10. What We Think: Two Common Thought Distortions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eResisting Reality\u003c\/li\u003e\n\u003cli\u003eAdopting a Victim Mentality\u003cstrong\u003e  \u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 11: Working Against Ourselves\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Need to Seek Approval\u003c\/li\u003e\n\u003cli\u003ePersonalization\u003c\/li\u003e\n\u003cli\u003ePerfectionism\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 12. How We React\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThoughts and Emotions\u003c\/li\u003e\n\u003cli\u003eInactions and Negative Reactions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 13. Turning It Around\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAsking Useful Questions\u003c\/li\u003e\n\u003cli\u003eFinding What Has Gone Right\u003c\/li\u003e\n\u003cli\u003eDeciding How You Want to Feel\u003c\/li\u003e\n\u003cli\u003eYou Can Handle This\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 14. Getting Out of Our Own Way\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccepting Reality\u003c\/li\u003e\n\u003cli\u003eThis is the Part Where …\u003c\/li\u003e\n\u003cli\u003eGetting Out of the Victim Mentality\u003c\/li\u003e\n\u003cli\u003eChoosing Thoughts with Intention\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 15. How It Works\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGuiding our Thoughts Through a Common Scenario\u003c\/li\u003e\n\u003cli\u003eDecide How You Want to Feel\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 16. Why Does It Matter?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRetrain Your Brain\u003c\/li\u003e\n\u003cli\u003eShow Compassion, Feel Compassion \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 17. No More Difficult Patients       \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eA Dose of Reality\u003c\/li\u003e\n\u003cli\u003eLearning the Skills\u003c\/li\u003e\n\u003cli\u003eWhen You Make a Mistake\u003c\/li\u003e\n\u003cli\u003eShow Compassion for Yourself\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\u003c\/ul\u003e\n\u003ch3\u003eAbout Joan Naidorf, DO\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eDr. Joan Naidorf \u003c\/strong\u003eis a board-certified emergency physician trained at the Philadelphia College of Osteopathic Medicine and Einstein Medical Center Philadelphia. After growing up in Highland Park, NJ, she obtained her undergraduate degree at the University of Virginia. She practiced for nearly 30 years in the busy emergency departments of Inova Alexandria Hospital and Fort Belvoir Community Hospital in Virginia.\u003c\/p\u003e\n\u003cp\u003eAs an author and speaker, she has been sharing important ideas with students, residents, and practicing physicians through various online and direct engagements. She was recently appointed to the editorial advisory board of \u003cem\u003eThe DO\u003c\/em\u003e magazine.\u003c\/p\u003e\n\u003cp\u003eHer proudest accomplishment has been raising three compassionate and intelligent children alongside Toby, her devoted husband. Toby supplies many stories of the patients who challenge him from his busy gastroenterology practice. In her spare time, Dr. Naidorf enjoys reading, traveling, playing tennis, and walking with Dolly, the miniature poodle.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060256905,"sku":"IR-BDIFFICULT-B-01","price":32.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Naidorf_Difficult_Patients_box.png?v=1764192262"},{"product_id":"medical-malpractice-risk-management-2nd-edition","title":"Medical Malpractice Risk Management, 2nd edition","description":"\u003cp dir=\"ltr\"\u003eIn a quick, concise way, learn how the law affects you and your practice. Gain strategies to mitigate the risk of litigation and best practices for your office.\u003c\/p\u003e\n\u003cp\u003eYou’ll also take an easy-to-read trip through the entire medical malpractice minefield, from notification of a lawsuit through its final settlement. The goal of the authors  ̶  a physician leader and two trial lawyers  ̶  is to ensure that the physician defendant is aware of all the potential traps in the litigation process. This knowledge arms the physician defendant for all stages of the process and gives a leg up on exactly what each of those stages is meant to accomplish.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060289673,"sku":"IR-BMALRISK2-B-02","price":45.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/medical-malpractice-risk-management-490x360.jpg?v=1764092593"},{"product_id":"7-ways-to-stop-drama-in-your-healthcare-practice","title":"7 Ways to Stop Drama in Your Healthcare Practice","description":"\u003cp\u003e\u003cstrong\u003eBy Marlene Chism\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3\u003eThis program includes a learning guide, a 130 page handbook, and a 90 minute audio presentation by Marlene Chism and Nancy Collins, Sr. VP for Content Procurement and Distribution, AAPL\u003c\/h3\u003e\n\u003cp\u003eThe culture of healthcare includes built-in drama: There’s coding, reimbursements, legislation, technology, HIPAA, Medicare, Pay-for-Performance, and the costs of running a practice. This kind of built-in drama is outside of your control.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003eWhat’s inside your area of control is how you lead, how your people work together, and how you communicate.\u003c\/p\u003e\n\u003cp\u003eIf you run a practice you recognize the tell-tale signs of drama in healthcare:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eFor practice leader Reanna, it is the micromanaging physician owner who doesn't support her even after agreeing privately to do so.\u003c\/li\u003e\n\u003cli\u003eFor Jocelyn, the practice administrator, it is the nurse practitioner whose patients love her, but acts like a queen bee with her colleagues.\u003c\/li\u003e\n\u003cli\u003eFor Tai, the coding supervisor, it is the medical coder who is negative, combative, resistant to feedback, and doesn’t get along with the rest of the team. But her work is good.\u003c\/li\u003e\n\u003cli\u003eFor Joseph, the co-owner of the practice, it is the management of the hugely productive surgeon who bullies his physician peers.\u003c\/li\u003e\n\u003cli\u003eFor Tyrone, the practice CEO, it is the turf war between the practice manager and the billing manager, who gossip and tattle on each other.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAuthor, executive educator and consultant \u003cstrong\u003eMarlene Chism\u003c\/strong\u003e offers practical strategies to help healthcare executives elevate their leadership, implement strategic communication and eliminate time-wasting drama.\u003c\/p\u003e\n\u003cp\u003eAmerican Association for Physician Leadership is pleased to announce an exciting new resource for healthcare practices, \u003cstrong\u003e7 Ways to Stop Drama in Your Healthcare Practice\u003c\/strong\u003e, presented by Marlene Chism, Author of \u003cem\u003eStop Workplace Drama\u003c\/em\u003e (Wiley 2011) and \u003cem\u003eNo-Drama Leadership\u003c\/em\u003e (2015), and co-hosted by Nancy Collins, Publisher of \u003cem\u003eThe Journal of Medical Practice Management\u003c\/em\u003e.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe “crash course” program includes the following:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAn informative 90-minute presentation via audio file on a USB Flash Drive.\u003c\/li\u003e\n\u003cli\u003eA learning guide constructed as worksheets to accompany the audio file.\u003c\/li\u003e\n\u003cli\u003eA 130 page handbook to expand on the content of the audio presentation.\u003c\/li\u003e\n\u003cli\u003eCertificate of completion.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eNo matter what situation you are facing in your healthcare practice, after completing Marlene Chism's program, you will have a better understanding of the cause of the drama in your office and the skills that will enable you to rip drama out by the roots.\u003c\/p\u003e\n\u003cp\u003eWhether you are the owner, the practice executive, a hospital administrator, office manager or front-line leader, your business results are directly related to your leadership effectiveness. After applying the principles, techniques, and strategies offered by Marlene Chism, you will confidently address difficult situations, navigate change, improve accountability and ultimately shape the culture of your practice.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eYou will learn:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eStrategies for facilitating staff meetings.\u003c\/li\u003e\n\u003cli\u003eWhy your boundaries aren’t working.\u003c\/li\u003e\n\u003cli\u003eHow to empower employees instead of coddling them.\u003c\/li\u003e\n\u003cli\u003eWhy you must stop playing the rescue role.\u003c\/li\u003e\n\u003cli\u003eFive meeting mistakes to avoid.\u003c\/li\u003e\n\u003cli\u003eA process for handling dropped balls and disappointments.\u003c\/li\u003e\n\u003cli\u003eEasy ways to offer staff development without breaking your bank.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cu\u003e7 Ways to Stop Drama in the Healthcare Practice\u003c\/u\u003e will provide you with proven strategies like these:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHow to attack drama head on, in a no-nonsense manner.\u003c\/li\u003e\n\u003cli\u003eMethods to systemize communication to connect staff members.\u003c\/li\u003e\n\u003cli\u003eHow to run a staff meeting that produces results.\u003c\/li\u003e\n\u003cli\u003eWays to inspire staff members to be change agents in the practice.\u003c\/li\u003e\n\u003cli\u003eHow to keep cool (and maintain composure) when emotions are running high.\u003c\/li\u003e\n\u003cli\u003eInitiating difficult conversations – we dedicate an entire chapter to this.\u003c\/li\u003e\n\u003cli\u003eHow to refine your “open door policy” so it works for you.\u003c\/li\u003e\n\u003cli\u003eStrategies on how to get support from the top.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBonus Features:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eLeadership Self-test to see your own dysfunctional patterns that can lead to drama.\u003c\/li\u003e\n\u003cli\u003eA checklist to get a Birdseye view of the practice culture and instructions on how to employ the same checklist with each-and-every-employee to gauge the five areas of connection needed.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eTo excel as a practice leader, you must have the skills to identify drama, communicate strategically, and align your team to the vision and mission of your practice. \u003cstrong\u003e7 Ways to Stop Drama in the Healthcare Practices\u003c\/strong\u003e gives you the tools you need to effectively deal with drama in the workplace, lead your team to success and increase business results.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003ch3\u003eTable of Contents\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003eChapter 1 - Get Clear: Clarity Can Change Any Situation\u003c\/li\u003e\n\u003cli\u003eChapter 2 - Get Connected: Create Loyalty, Build Relationships, Promote Trust\u003c\/li\u003e\n\u003cli\u003eChapter 3 - Initiate Difficult Conversations: A Drama-Free Process that Gets Results\u003c\/li\u003e\n\u003cli\u003eChapter 4 - Stop Rescuing: Stop Taking On Everyone Else's Issues\u003c\/li\u003e\n\u003cli\u003eChapter 5 - Manage Change: Setting Realistic Expectations Through Any Change\u003c\/li\u003e\n\u003cli\u003eChapter 6 - Systematize Your Communications: Take Charge of Meetings and Electronic Communications\u003c\/li\u003e\n\u003cli\u003eChapter 7 - Commit to Development: Help Employees Discover and Deliver Their Gifts\u003c\/li\u003e\n\u003cli\u003eOne Act of Courage: Owning Your Role as Leader\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"tab-pane\" id=\"tab-3\"\u003e\n\u003cstrong\u003e\u003cimg alt=\"Marlene Chism\" class=\"right\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/Marlene-Chism-150.jpg?v=1600355476\" style=\"padding: 0px 10px; float: right;\"\u003e \u003c\/strong\u003e\n\u003cp\u003e\u003cstrong\u003eMarlene Chism\u003c\/strong\u003e is a speaker and author of \u003cem\u003eStop Workplace Drama\u003c\/em\u003e (Wiley 2011) and \u003cem\u003eNo-Drama Leadership\u003c\/em\u003e (Bibliomotion 2015) and the founder of “\u003cem\u003eThe Stop Your Drama Methodology\u003c\/em\u003e.” As a gifted speaker, creative problem solver, and engaging story teller, Marlene simplifies complex topics to educate and engage healthcare practitioners, associations, and corporations nationwide.\u003c\/p\u003e\n\u003cp\u003eIn today’s fast-paced high-drama world where competition is fierce and uncertainty is the only constant, cutting the drama in healthcare has never been more essential. As a sought after expert in high-drama industries, \u003cstrong\u003eMarlene Chism offers healthcare leaders the mindsets and practical tools to manage stress, facilitate change, and significantly improve business results\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003eAs a consultant, Marlene makes the complex simple, and gets to the root of drama to help leaders clearly define the problem and create a new vision.\u003c\/p\u003e\n\u003cp\u003eAs a professional speaker, Marlene is known for her dynamic story-telling engaging diverse audiences from C-suite executives to entrepreneurs, administrators and owners. Her message of personal responsibility and empowerment inspires a global audience across many industries.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060355209,"sku":"IR-R7STOPDRAMA-B-01","price":289.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Chism_7_Ways_to_Stop_Drama.png?v=1764191099"},{"product_id":"lean-six-sigma-for-the-medical-practice-improving-profitability-by-improving-processes","title":"Lean Six Sigma for the Medical Practice Improving Profitability by Improving Processes","description":"\u003ch3\u003e24 process improvement tools to boost efficiency so more of the revenues that come in go directly to the bottom line.\u003c\/h3\u003e\n\u003cp\u003eWith medical practices facing financial challenges - and lagging 20 years behind other businesses in using Lean Six Sigma to drive profits.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Lean-Six-Sigma-Medical-Practice-ebook\/dp\/B00ZW6558E\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrank Cohen and Owen Dahl\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eThis book is written to translate Lean Six Sigma principles, and to provide the tools, specifically needed for the real-world medical practice environment. Drawing on his involvement with over 2,000 medical practices, author and Lean Six Sigma Master Black Belt Frank Cohen empowers practices - and their advisors - to use 24 process improvement tools to boost efficiency so more of the revenues that come in go directly to the bottom line.\u003c\/p\u003e\n\u003cp\u003eOver the past 20 years, Lean and Six Sigma approaches have created profit breakthroughs for other types of businesses. Cohen and Dahl bring this methodology to health care providers, whittling down the myriad of traditional Lean Six Sigma tools to only those that matter most to their practices. Add Lean Six Sigma for the Medical Practice to your \"must-read-now\" bookshelf and take the first steps toward improving everything from patient visit cycle time to , A\/R to staff and patient satisfaction and morale to compliance.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhat types of improvements can practices make?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePrevent medical mistakes.\u003c\/li\u003e\n\u003cli\u003eImprove patient care.\u003c\/li\u003e\n\u003cli\u003eDecrease mortality rates.\u003c\/li\u003e\n\u003cli\u003eUse analytics to identify inconsistent behavior by payers - so practices can hold payers' feet to the fire.\u003c\/li\u003e\n\u003cli\u003eUse process improvement to help practices reduce denials by upwards of 50%.\u003c\/li\u003e\n\u003cli\u003eUse techniques to improve both patient satisfaction and staff morale.\u003c\/li\u003e\n\u003cli\u003eEliminate bottlenecks in your practice and use metrics to make smart practice improvement decisions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eChapter 1\u003c\/strong\u003e: What's in it for me? Lean Six Sigma benefits for healthcare providers, administrators, frontline staff, attorneys, consultants and payers.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cstrong\u003eChapter 2\u003c\/strong\u003e: Why Process improvement Understanding why process improvement will become the key driver for efficiency and profitability.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eChapter 3\u003c\/strong\u003e: Team building How process improvement (PI) teams differ from other teams since they require step by step project management including an end date - and how to create and use them.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eChapter 4\u003c\/strong\u003e: Project Management How to streamline, eliminate bottlenecks, and use data and metrics for making PI decisions.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eChapter 5\u003c\/strong\u003e: TPI Toolbox A compilation of the most applicable Lean Six Sigma tools tailored specifically for medical practices.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eChapter 6\u003c\/strong\u003e: Deployment Understanding and differentiating between the difference deployment platforms, including PDSA, A3, DMAIC, FOCUS and others.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eChapter 7\u003c\/strong\u003e: What's next? A look into the possible future of healthcare and why process improvement transcends any possible model.\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cimg alt=\"Frank Cohen\" class=\"right\" src=\"images\/products\/images\/Frank_Cohen_photo_250w.jpg\" style=\"padding: 0px 10px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eFrank Cohen\u003c\/strong\u003e, is principal and Senior Analyst for The Frank Cohen Group, LLC and a certified Master Black Belt in Lean Six Sigma. As a consultant and researcher, his areas of expertise include data mining, predictive analytics, applied statistics, process improvement and evidence-based decision support. Mr. Cohen is the author of several books and has published numerous articles and studies, as well as having trained thousands of physicians, administrators, CPAs and other healthcare professionals in all areas of healthcare analytics.\u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \u003cbr\u003e  \u003c\/p\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cimg alt=\"Own Dahl\" class=\"right\" src=\"images\/products\/images\/Owen_Dahl_photo_250w.jpg\" style=\"padding: 0px 10px;\"\u003e\n\u003cp\u003e\u003cstrong\u003eOwen J. Dahl, MBA, FACHE, CHBC\u003c\/strong\u003e, is a nationally-known speaker and independent MGMA consultant with nearly 40 years in medical practice management — from entrepreneur, to manager of a $75 million practice with 65 physicians, to academician developing certification programs for major medical societies. He is also a Lean Six Sigma Master Black Belt. In addition to his Think Business! book, his latest book is Lean Six Sigma for the Medical Practice, with co-author, Frank Cohen. He is also the author of The Medical Practice Disaster Planning Workbook published by Greenbranch Publishing.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060420745,"sku":"IR-BSIGMA-B-01","price":89.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Cohen_Lean_Six_Sigma_cover1.png?v=1764193572"},{"product_id":"credentialing-privileging-for-accountable-care","title":"Credentialing \u0026 Privileging for Accountable Care","description":"\u003cp\u003eThis is an answer to the credentialing needs of more than 40,000 U.S. hospitals as they scramble to implement a more robust credentialing process and meet the requirements of accountable care.\u003cbr\u003e\u003cbr\u003eExplore all aspects of credentialing and privileging processes, including corporate responsibility, duty of care, negligent credentialing and regulatory requirements. It also examines and shares implementation ideas for measuring credentialing programs, covering topics such as outcomes measures, efficiency measures, patient-centered measures and specialty-specific measures.\u003cbr\u003e\u003cbr\u003eGain a greater understanding of this complicated area and valuable insights on how to improve the credentialing and privileging processes.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060453513,"sku":"IR-BCRED-B-01","price":45.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/credentialing-and-privileging-for-accountable-care-490x360.jpg?v=1764092594"},{"product_id":"31-essentials-for-running-your-medical-practice","title":"31½ Essentials for Running Your Medical Practice","description":"\u003ch3\u003eEnjoy new control of your practice, profits, people ... and life!\u003c\/h3\u003e\n\u003cp\u003eIs there a formula for running a practice that focuses on healing while still letting you enjoy robust profitability and a personal life, too? Yes! In fact, there are 31 \"essentials\" - concrete solutions that have been tested, refined and proven to make a difference by highly successful practices.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these formats:\u003cbr\u003e \u003ca href=\"https:\/\/www.amazon.com\/Essentials-Running-Your-Medical-Practice-ebook\/dp\/B00ZW65N4K\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cp style=\"clear: both;\"\u003e \u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab4\" data-toggle=\"tab\"\u003eWord of Praise\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eDr. John Guiliana and Dr. Hal Ornstein with Mark Terry\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eNow, with \u003cstrong\u003e31½ Essentials for Running Your Medical Practice\u003c\/strong\u003e you can start using these same ideas to streamline your own practice, contain costs, defuse conflicts, boost reimbursement and increase physician, staff and patient satisfaction.\u003c\/p\u003e\n\u003cp\u003eWhile many books address medical practice management, this book goes beyond textbook theory. Drawing on nearly 50 years of combined experience consulting with and running highly successful private practices, the authors map out practical, turnkey solutions to the harsh realities facing medical, dental, and all healthcare practices, including: tough competition, patient expectations, shrinking reimbursement, litigation, malpractice insurance costs, complex regulations, high rents, soaring utilities, and other challenges.\u003c\/p\u003e\n\u003cbr\u003e\n\u003ch4\u003eNOTEWORTHY FEATURES\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eA \"fast start\" users-guide style: Spend less time reading! Each chapter zeroes in on one success essential, concisely explaining how to identify problems, clear obstacles, make improvements and measure success.\u003c\/li\u003e\n\u003cli\u003eCovers every aspect of your practice: No more guesswork! You can get right to work with today's best strategies for everything from choosing an office location and the right staff, to controlling overhead and getting patients to comply with treatment plans.\u003c\/li\u003e\n\u003cli\u003eReal-world examples: From mission statements to budgets, you can build your own improvements on the best work already done by other successful practices.\u003c\/li\u003e\n\u003cli\u003eReady-to-use tools: The book includes financial benchmarks, numbers and equations that make it even easier to put the 31 success strategies into action in your practice.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab2\" class=\"tab-pane\"\u003e\n\u003col\u003e\n\u003cli\u003eSubspecialties \u0026amp; Your Mission Statement: How patient demographics shape your practice\u003c\/li\u003e\n\u003cli\u003eChoosing Your Office: How location affects your marketing and your practice’s success.\u003c\/li\u003e\n\u003cli\u003eThe Business Plan: Creating the plan your bank will require — and admire.\u003c\/li\u003e\n\u003cli\u003eChoosing Your Corporate Structure: C-corp, S-corp, LLC, PC.\u003c\/li\u003e\n\u003cli\u003eDeveloping A Budget: Your first year and every year\u003c\/li\u003e\n\u003cli\u003eHiring Your Staff: How many people should you hire and what skills should they have?\u003c\/li\u003e\n\u003cli\u003eLeadership Skills: How to manage your staff and keep headaches to a minimum\u003c\/li\u003e\n\u003cli\u003eMarketing Your Practice, Part I: Practical steps to getting the patient in the door.\u003c\/li\u003e\n\u003cli\u003eMarketing Your Practice, Part II: Internal and external marketing and tracking your efforts\u003c\/li\u003e\n\u003cli\u003eWriting Your Office Manual: Meeting your responsibilities as an employer\u003c\/li\u003e\n\u003cli\u003eOffice Dynamics: The “EFF” Words — being EFFicient and EFFective with minimum EFFort\u003c\/li\u003e\n\u003cli\u003eMotivating Your Staff: Trade perspiration for inspiration to get the most out of your employees\u003c\/li\u003e\n\u003cli\u003eThe Paperless Office: EMRs, digital equipment and health information technology\u003c\/li\u003e\n\u003cli\u003eRemote Access: Working efficiently from home or on the road.\u003c\/li\u003e\n\u003cli\u003eE-prescribing: Reaping the rewards of e-prescribing systems\u003c\/li\u003e\n\u003cli\u003eBilling: The pros and cons of handling billing in-house or hiring a billing firm\u003c\/li\u003e\n\u003cli\u003ePractice Assessments: from finances to client satisfaction – why 7 vital assessments count\u003c\/li\u003e\n\u003cli\u003eControlling Overhead: Strategies for evaluating and controlling salaries, benefits and other expenses\u003c\/li\u003e\n\u003cli\u003eAncillary Services: A collaborative care model for offering secondary services\u003c\/li\u003e\n\u003cli\u003eIn-office Dispensing: Should you become a product retailer?\u003c\/li\u003e\n\u003cli\u003ePatient Communication and Compliance: Getting your patients to follow their treatment plan\u003c\/li\u003e\n\u003cli\u003ePlugging Revenue Leaks: 5 proven strategies for channeling small leaks back into the revenue stream\u003c\/li\u003e\n\u003cli\u003eTime Management: Get off the gerbil wheel with new ways to enhance life within the practice\u003c\/li\u003e\n\u003cli\u003eExpansion: what to consider before bringing on an associate or additional associates\u003c\/li\u003e\n\u003cli\u003eNon-medical Malpractice Insurance Coverage: How to protect against other costly liabilities\u003c\/li\u003e\n\u003cli\u003eOffice Design: How successful practices integrate efficiency, storage and décor\u003c\/li\u003e\n\u003cli\u003eDealing with Stress: How to make sure your job doesn’t kill you.\u003c\/li\u003e\n\u003cli\u003eEffective Patient Scheduling: Tips on managing your caseload.\u003c\/li\u003e\n\u003cli\u003eCollections: Tips for dealing with delinquent accounts.\u003c\/li\u003e\n\u003cli\u003eDealing with Difficult Patients: Communication and other tactics for defusing difficult situations\u003c\/li\u003e\n\u003cli\u003eBalancing Your Personal and Professional Lives: Enjoying good business and good “off hours,” too\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab3\" class=\"tab-pane\"\u003e\n\u003cp\u003e\u003cstrong\u003eJohn Guiliana, DPM, MS\u003c\/strong\u003e, is the managing partner of a four-doctor podiatry practice in Hackettstown, NJ. He holds a master's degree in healthcare management and is a nationally recognized professional speaker and author on medical practice management. He is a frequent contributor to Podiatry Management, Podiatry Today, and is author of Talking Practice Enhancement, an American Podiatric Medical Association news column.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003cstrong\u003eHal Ornstein, DPM, FASPS\u003c\/strong\u003e, serves as Chairman and Director of Corporate Development of the American Academy of Podiatric Practice Management and Consulting Editor for Podiatry Management Magazine. He has given over 200 presentations internationally and has written and been interviewed for over 250 articles on topics pertinent to practice management, patient satisfaction and efficiency in a medical practice. Dr. Ornstein has been in private practice for 18 years and serves as Medical Director of Affiliated Foot and Ankle Center, LLP with their main office in Howell, NJ.\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003e\u003cstrong\u003eMark Terry\u003c\/strong\u003e, is a freelance writer and editor specializing in the business of healthcare and physician practice management. In addition to numerous book-length market reports about various aspects of healthcare, his articles on practice management have appeared in Podiatry Management, Podiatry Online, Unique Opportunities, Advisor for Medical \u0026amp; Professional Staff Services, and other publications.\u003c\/p\u003e\n\u003cbr\u003e  \u003c\/div\u003e\n\u003cdiv id=\"tab4\" class=\"tab-pane\"\u003e4.0 out of 5 stars\u003cbr\u003e great book\u003cbr\u003e By Roodabeh Samimi\u003cbr\u003e \u003cem\u003eWould recommend it, nice tips, fun to read, has humor, works well as adjunct to running a practice, essential chapters\u003c\/em\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003cbr\u003e 5.0 out of 5 stars\u003cbr\u003e \u003cem\u003eGreat book with very knowledgeable and useful tools for any practice to succeed!,\u003c\/em\u003e\u003cbr\u003e By kathy lee \u003chr\u003e\n\u003cbr\u003e 5.0 out of 5 stars\u003cbr\u003e Powerful book with steps to take action!!!\u003cbr\u003e By CLS\u003cbr\u003e \u003cem\u003eReading lots of books about practice management, this by far provided some of the greatest insight in a manner that was easily understandable, and as importantly described in a way that allowed action to be taken immediately. It covered many different aspects of efficiently and effectively running a medical practice ranging from management to marketing, and much more. As President\/CEO of a company that works with medical practices all over the Country, I recommend this book to all my clients and do so for all practitioners, new and established alike. The information provided is invaluable.\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e Chad Schwarz\u003cbr\u003e President\/CEO\u003cbr\u003e Integrated MedReps, LLC\n\u003cp\u003e \u003c\/p\u003e\n\u003chr\u003e\n\u003cbr\u003e 5.0 out of 5 stars\u003cbr\u003e A reliable Guide to a Successful Wellness Practice!, April 3, 2012\u003cbr\u003e By Peter Arnold (PEI \/ Atlantic Canada)\u003cbr\u003e \u003cbr\u003e \u003cem\u003eAs a Financial Advisor and a Business Consultant to health care professionals, I've witnessed over the years that most wellness practices struggle to \"balance\" all of the necessary components to running an efficient (and hopefully, successful) practice.\u003c\/em\u003e\u003cbr\u003e \u003cem\u003eAlthough this exceptional book is directed to \"physicians\" - the vast majority of it applies to any wellness practitioner, including holistic \/ alternative health providers.\u003c\/em\u003e\u003cbr\u003e \u003cem\u003eWhether you have a wellness practice that's growing so fast you're losing control - or a practice that's struggling with patients and profitability - \"31, 1\/2 Essentials\" shows you (among other tips) proven tactics for...\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \u003cem\u003e- choosing office location\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- the business plan\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- marketing your practice\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- your office manual\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- controlling overhead\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- time management\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- improving practice revenues and patient satisfaction\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- managing the phones\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- streamlining workflow\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- hiring and retaining dedicated staff\u003c\/em\u003e\u003cbr\u003e \u003cem\u003e- leadership skills\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e \u003cem\u003eThis superb book, in my opinion, helps busy practitioners go a long way towards building a great practice.\u003c\/em\u003e\u003cbr\u003e \u003cem\u003eIt also gives specific \"action steps\" that can be implement immediately, to get health professionals exactly what they need. \u003c\/em\u003e\u003cem\u003eIn my view, a copy of this book should be given to every graduating wellness professional.\u003c\/em\u003e\u003cbr\u003e \u003cem\u003eA \"must read\" book - a full 5-STAR rating.\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e Sincerely,\u003cbr\u003e \u003cbr\u003e Peter Arnold, CLU, CFC \/ Founder\u003cbr\u003e AcademyGroupOnline.com \/ Canada\u003chr\u003e\n\u003cbr\u003e 5.0 out of 5 stars\u003cbr\u003e A Valuable Practice Resource\u003cbr\u003e By John (Boca Raton, FL USA)\u003cbr\u003e \u003cem\u003eThis book covers important business information that is not taught in medical school. This book shows you how to improve your practice efficiency, and therefore, your quality of life. Every physician should read this book to improve work-flow and their work life, even if they don't own their own practice. This practice manual is concise, easy to read and highly actionable. I believe it will improve the functioning of any type of practice.\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e John DeLuca, MD\u003chr\u003e\n\u003cbr\u003e 5.0 out of 5 stars\u003cbr\u003e I liked 31 1\/2 Essentials\u003cbr\u003e By Doc\u003cbr\u003e \u003cbr\u003e \u003cem\u003eOn the same evening I received the book in the mail, I was excited to start reading it. It offers a fresh, no nonsense approach to running an efficient and effective practice.\u003c\/em\u003e\u003cbr\u003e \u003cem\u003eI've attended many lectures given by the authors concerning meeting and exceeding our patient's needs and succeeding in today's practice environment. I think the \"31 1\/2 Essentials\" is a great format for getting the point across. I like the style in which it's written and I am already enjoying it. The book will be of great benefit to new and seasoned practitioners alike.\u003c\/em\u003e\u003cbr\u003e \u003cbr\u003e Bruce G. Blank, DPM, FACFAOM\u003cbr\u003e President, Achilles Foot and Ankle Surgery, PC\u003cbr\u003e Martins Ferry, OH\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060519049,"sku":"IR-B31ESS-B-01","price":69.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/31-essentials-for-running-your-medical-practice.png?v=1764190504"},{"product_id":"the-chief-medical-officers-essential-guidebook-olszyk","title":"The Chief Medical Officer's Essential Guidebook","description":"\u003ch2\u003eDescription\u003c\/h2\u003e\n\u003cp\u003eA chief medical officer (CMO) is a senior executive responsible for providing strategic leadership and direction to an organization's medical and clinical affairs. But how does a physician \u003ci\u003elearn\u003c\/i\u003e how to be an effective CMO? This book is for current CMOs, those aspiring to be CMOs, and the executives and peers who work with them.\u003c\/p\u003e\n\u003cp\u003eThis book is a compilation of dozens of medical executives' experiences and lessons, including what they wish they had known before becoming CMOs. A Foreword by Peter Angood, MD, chief executive officer of the American Association for Physician Leadership, puts the book in context for modern physician leadership.\u003c\/p\u003e\n\u003cp\u003e\u003cu\u003eWhat Is Inside:\u003c\/u\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eSection One — The Plan:\u003c\/b\u003e What is a CMO? Who wants to be one and why? A survey of the physiology of the CMO — body, heart, brains, and spirit.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eSection Two — The Anatomy of the CMO:\u003c\/b\u003e The building blocks of the ideal CMO: quality and safety, change management, professionalism, patient experience, the EMR, and dealing with payers.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eSection Three — Relationships:\u003c\/b\u003e Medicine is a team sport. CMOs need partners. Authors recount the dynamics of relationships with the CEO, CNO, CFO, board of directors, and medical staff leaders — and the importance of mentoring.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eSection Four — Systemic Thinking:\u003c\/b\u003e How the CMO deals with forces outside the hospital: accreditation and ratings agencies, the media, and the community, requiring non-clinical skills and the ability to lead teams of non-clinicians.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eSection Five — Values:\u003c\/b\u003e The CMO's spirit must be oriented toward the highest ideals: equity, justice, and respect. This section covers ethics, diversity, and the historic challenges that continue to influence healthcare delivery now and into the future.\u003c\/p\u003e\n\u003cp\u003eFrom patient safety, to HealthIT, to working in dyads and inter-professional teams, to interacting with the community and the board, to working with accrediting agencies, to handling the media, this practical book reviews what is expected, how others have stumbled or failed, and how CMOs have found the way to succeed.\u003c\/p\u003e\n\u003cp\u003eRead \u003ci\u003eThe Chief Medical Officer's Essential Guidebook\u003c\/i\u003e to get an inside look at the CMO world, learning from others' experiences and gaining that secret knowledge necessary to be an effective chief medical officer.\u003c\/p\u003e\n\u003ch2\u003eAbout the Authors\u003c\/h2\u003e\n\u003cp\u003e\u003cu\u003eMark D. Olszyk, MD, MBA, CPE — Editor\u003c\/u\u003e\u003c\/p\u003e\n\u003cp\u003eMark D. Olszyk, MD, MBA, CPE, is the chief medical officer at Carroll Hospital in Maryland. He earned his medical degree from Columbia University and is board-certified in emergency medicine. He served his country as a U.S. naval officer, deploying overseas with the Marine Corps. He also worked for the Department of Veterans Affairs, where he further honed his skills and expertise. Olszyk is a proud father of four children and has been an active scout leader, with all three of his sons achieving the rank of Eagle Scout. In addition to his many accomplishments, Olszyk also serves as the vice chair of the Maryland Board of Physicians, where he continues to make a positive impact in the medical community.\u003c\/p\u003e\n\u003cp\u003e\u003cu\u003eErin S. DuPree, MD, and Rex Hoffman, MD, MBA — Co-Editors\u003c\/u\u003e\u003c\/p\u003e\n\u003ch2\u003eTable of Contents\u003c\/h2\u003e\n\u003cp\u003e\u003cb\u003eDedication\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAcknowledgments\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eForeword\u003c\/b\u003e — Peter Angood, MD, FRCS(C), FACS, MCCM, FAAPL(Hon)\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003ePreface and Introduction\u003c\/b\u003e — Mark D. Olszyk, MD, MBA, CPE, FACEP, FACHE, FAAPL, FFSMB\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eSection One: The Plan\u003c\/b\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eWhat, Exactly, Is a CMO? — James Kravec, MD, FACP\u003c\/li\u003e\n\u003cli\u003eWhy I Wanted to Be a CMO — Amanda Brisebois, MSc, MD, FRCPC, FACP, AoADI, CEC\u003c\/li\u003e\n\u003cli\u003eHow I Became a CMO — Seife Yohannes, MD\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cb\u003eSection Two: The Anatomy of the CMO\u003c\/b\u003e\u003c\/p\u003e\n\u003col start=\"4\"\u003e\n\u003cli\u003eThe CMO and Quality Improvement — SreyRam Kuy, MD, MHS; Avilasha Sinha, BS; Andy F. Espinoza, MD; Anna R. Kimata, BS; Christy Y. Chai, MD; and Samir S. Awad, MD, MPH\u003c\/li\u003e\n\u003cli\u003eLeading Change Management — Steven D. Brass, MD, MPH, MBA, and Esmaeil Porsa, MD, MPH, MBA\u003c\/li\u003e\n\u003cli\u003ePatient Experience and the CMO — Jason M. Golbin, DO, MBA, MS\u003c\/li\u003e\n\u003cli\u003ePatient Experience: Another Perspective — Brenda F. Johnson, BA, MS, MBA\u003c\/li\u003e\n\u003cli\u003eDisruptive Behavior and Discipline — Lynn E. Welling, MD\u003c\/li\u003e\n\u003cli\u003eNavigating EHR and the Realm of IT — Irshad Siddiqui, MD, MS, CPE, CHCIO\u003c\/li\u003e\n\u003cli\u003ePatient Safety and Risk Management — Brent C. Jackson, MD, MBA, FACS\u003c\/li\u003e\n\u003cli\u003eComponents of Utilization Management — Charlie Abraham, MD, MBA, FACP\u003c\/li\u003e\n\u003cli\u003eImproving Clinical Documentation — Alistair J. Aaronson, MD, MHA, FACP\u003c\/li\u003e\n\u003cli\u003eManaging Contracts — Daniel J. Weissburg, BA, JD, and Rex Hoffman, MD, MBA\u003c\/li\u003e\n\u003cli\u003eUnderstanding Health Insurance — Reka P. Danko, MD\u003c\/li\u003e\n\u003cli\u003eBuilding Bridges with Payers — Reka P. Danko, MD\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cb\u003eSection Three: Relationships\u003c\/b\u003e\u003c\/p\u003e\n\u003col start=\"16\"\u003e\n\u003cli\u003eThe CEO and the CMO — Bernard J. Klein, MD, MBA, with Commentary by Rex Hoffman, MD, MBA\u003c\/li\u003e\n\u003cli\u003eThe Medical Staff and the CMO: Advocacy and Accountability — Drew J. White, MD, MBA\u003c\/li\u003e\n\u003cli\u003eThe CMO and the Medical Staff: Defining a Successful Relationship — Lynn E. Welling, MD\u003c\/li\u003e\n\u003cli\u003eThe Medical Staff and CMO: Working with Advanced Practice Providers — Kevin R. Walsh, PA-C\u003c\/li\u003e\n\u003cli\u003eThe CMO and the Chief Nursing Officer: Creating Synergy — Nicole C. Beeson, MSN, MBA, with Commentary by Rex Hoffman, MD, MBA\u003c\/li\u003e\n\u003cli\u003eThe CMO's Role in Maximizing Profitability — Michael S. Kobernick, MD, MS-HSA, MS-PopH, FAAFP, CPE\u003c\/li\u003e\n\u003cli\u003eThe CMO and Strategic Growth — Mark Spektor, DO, MBA\u003c\/li\u003e\n\u003cli\u003eThe CMO's Relationship with the Board — Lee S. Scheinbart, MD, CPE\u003c\/li\u003e\n\u003cli\u003eThe CMO and the Board: A Board Member's Perspective — W. Daniel McLaughlin\u003c\/li\u003e\n\u003cli\u003eThe CMO and the Organization: Understanding and Navigating the Environment — Cydney T. Teal, MD, MBA, CPE, FACP, FAAFP\u003c\/li\u003e\n\u003cli\u003eThe CMO's Value to the Larger Organization — Samuel E. Moskowitz, FACHE, MHA\u003c\/li\u003e\n\u003cli\u003eThe CMO\/CMIO Relationship: Harnessing Technology — Allen L. Hsiao, MD, FAAP, FAMIA\u003c\/li\u003e\n\u003cli\u003eMentorship: Developing Self and Others — Michael S. Kobernick, MD, MS-HSA, MS-PopH, FAAFP, CPE\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cb\u003eSection Four: Systemic Thinking\u003c\/b\u003e\u003c\/p\u003e\n\u003col start=\"29\"\u003e\n\u003cli\u003eRatings, Rankings, and Continuous Improvement — Amir K. Jaffer, MD, MBA, and Purvi Shah, MD, MSc\u003c\/li\u003e\n\u003cli\u003eUnderstanding Accreditation and Regulatory Readiness — Erin DuPree, MD, and Marianne Coughlin, MPH (retired)\u003c\/li\u003e\n\u003cli\u003eCommunicating Effectively — Elsie Koh, MD, MHL, FSIR\u003c\/li\u003e\n\u003cli\u003eFor the CMO Toolbox: Media and Media Relations Strategies — Aaron George, DO, with Commentary by Mark D. Olszyk, MD, MBA, CPE, FACEP, FACHE, FAAPL, FFSMB\u003c\/li\u003e\n\u003cli\u003eMaking Impactful Presentations — Mark D. Olszyk, MD, MBA, CPE, FACEP, FACHE, FAAPL, FFSMB\u003c\/li\u003e\n\u003cli\u003ePopulation Health and Value-Based Healthcare — Catherine M. Chua, DO, FAAFP, FMNM, CPE\u003c\/li\u003e\n\u003cli\u003eCommunity Benefit and Community Trust — Chad B. Krilich, MD, MBA\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cb\u003eSection Five: Values\u003c\/b\u003e\u003c\/p\u003e\n\u003col start=\"36\"\u003e\n\u003cli\u003eCivility for the CMO — Sunil Eappen, MD, MBA\u003c\/li\u003e\n\u003cli\u003eEnsuring Equity — LaTonya B. Washington, MD, MBA, CPE\u003c\/li\u003e\n\u003cli\u003eFostering a Culture of Employee Engagement — LaShannon Spencer, MPA, MHSA, PhD(c)\u003c\/li\u003e\n\u003cli\u003eNavigating Ethics — Mark D. Olszyk, MD, MBA, CPE, FACEP, FACHE, FAAPL, FFSMB\u003c\/li\u003e\n\u003cli\u003eReducing Burnout and Improving Resiliency — Arpan Waghray, MD, and Ryan C. Dix, PsyD, MS\u003c\/li\u003e\n\u003cli\u003eThe Future of Healthcare and the Role of the CMO — Michael S. Kobernick, MD, MS-HSA, MS-PopH, FAAFP, CPE\u003c\/li\u003e\n\u003cli\u003ePutting It All Together to Ensure Safe, Equitable Healthcare — Ronald M. Wyatt, MD, MHA\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch2\u003eTestimonials\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003ci\u003e\"This book takes the reader behind the scenes in a large hospital to see what's going on that makes it such a remarkable institution: a complex, humane, and continually evolving social organization without the heavy overlay of corporate headquarters. The volume is a compilation of scores of hospital administrators' insights into their work, its demands, and their practical responses to these. This is not a business school case book; to the contrary, readers will hear the voices of professionals at a hospital near them or similar to those they frequent. You will never imagine the variety of challenges they meet. The book is a don't-miss for professors, students, and researchers in the Sociology, Anthropology, and Economics of Medicine and of Hospital Administration; but also for directors of large Not-for-Profit organizations; and analysts in management consulting firms. Physicians in leadership positions would do well to recommend it to their trainees, staff, and patients, as the issues its contributors explore relate to the experiences virtually all of us have when for whatever reason we visit a hospital. Young and old, ill and healthy, we have the editors to thank for bringing us this fresh view of one of our society's key institutions.\"\u003c\/i\u003e — G.E. Goodell, PhD, Professor Emerita, Johns Hopkins University, Washington, DC\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060584585,"sku":"IR-BCMOGUIDE-B-01","price":54.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Olszyk_CMO-Guidebook_2-24-23_1.png?v=1764193118"},{"product_id":"physicians-professional-behavior-management-strategies-leadership-roadmap-guide-case-studies-mazurek","title":"Physicians and Professional Behavior Management Strategies: A Leadership Roadmap and Guide with Case Studies","description":"\u003cp\u003e\u003cstrong\u003eMatthew J. Mazurek, MD, MHA, CPE, FACHE, FASA\u003c\/strong\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eOne of the most difficult tasks physician leaders regularly face is managing and mitigating unprofessional physician conduct complaints from patients, colleagues, nurses, and staff. Navigating the process well is usually a trial-by-fire exercise for most. Newly appointed physician leaders, especially, are nervous and uncomfortable confronting these issues with their colleagues. \u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePhysicians and Professional Behavior Management Strategies\u003c\/em\u003e aims to assuage those concerns and instill confidence by providing practical advice and guidance on managing disruptive behavior with real-world case examples and in-depth discussion on the process.\u003c\/p\u003e\n\u003cp\u003eCase examples include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSexual Harassment\u003c\/li\u003e\n\u003cli\u003ePhysical Aggression\u003c\/li\u003e\n\u003cli\u003eSubstance Abuse\u003c\/li\u003e\n\u003cli\u003eHow to Have Difficult Conversations and Conduct Meetings with Proactive Follow Up\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eComplementing the case discussions are strategies to reduce and mitigate disruptive behavior.\u003c\/p\u003e\n\u003cp\u003ePhysician leaders often lack formal training on how to “manage” physicians engaged in unprofessional behavior.  There are professional, personal, and legal pitfalls, and everyone engaged in the process is uncomfortable. Through Dr. Matthew Mazurek’s leadership positions, he has had the opportunity to conduct dozens of investigations of unprofessional and disruptive conduct from the mundane to the serious.  He offers practical advice and guidance on managing disruptive behavior, description and analysis of personal traits and disorders of disruptive physicians, and strategies to reduce the incidence of these behaviors.  \u003c\/p\u003e\n\u003cp\u003eThe Joint Commission, recognizing the need for hospitals and medical staffs to intervene, released a statement on how disruptive behavior harmed patients and lead to medical errors. \u003c\/p\u003e\n\u003cp\u003e\u003cem\u003ePhysicians and Professional Behavior Management Strategies\u003c\/em\u003e, through a variety of case examples, gives readers a roadmap on how to recognize and manage chronic disruptive behavior instead of looking the other way.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eIntroduction\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eThe Joint Commission Sentinel Event Alert 40: Behaviors That Undermine a Culture of Safety\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eBehaviors that undermine a culture of safety\u003c\/li\u003e\n\u003cli\u003eRoot causes and contributing factors\u003c\/li\u003e\n\u003cli\u003eExisting Joint Commission requirements\u003c\/li\u003e\n\u003cli\u003eOther Joint Commission suggested actions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 1: History of Disruptive Behavior\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 2: Definition of Disruptive Behavior\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eTypes of Physician Disruptive Behaviors\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003ePassive Disruptive Behaviors\u003c\/li\u003e\n\u003cli\u003ePassive-Aggressive Behaviors\u003c\/li\u003e\n\u003cli\u003eAggressive Behaviors\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eConsequences of Disruptive Behavior\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eHigh Turnover and Low Morale\u003c\/li\u003e\n\u003cli\u003ePatient Safety\u003c\/li\u003e\n\u003cli\u003eEconomic Impact\u003c\/li\u003e\n\u003cli\u003eNon-Action Risks\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 3: Codes of Conduct, Bylaws, and Committees\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 4: Know Yourself: Your Emotional Intelligence Quotient (EIQ) and Behavior\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 5: Determining Your Leadership Style\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eDefining Leadership\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eDemocratic Leadership\u003c\/li\u003e\n\u003cli\u003eAutocratic Leadership\u003c\/li\u003e\n\u003cli\u003eLaissez-Faire Leadership\u003c\/li\u003e\n\u003cli\u003eStrategic Leadership\u003c\/li\u003e\n\u003cli\u003eTransformational Leadership\u003c\/li\u003e\n\u003cli\u003eTransactional Leadership\u003c\/li\u003e\n\u003cli\u003eCoach-Style Leadership\u003c\/li\u003e\n\u003cli\u003eBureaucratic Leadership\u003c\/li\u003e\n\u003cli\u003eServant Leadership\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 6: The Process of Investigating a Professional Behavior Complaint\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eBe Curious\u003c\/li\u003e\n\u003cli\u003eTalk with Parties Involved and Witnesses\u003c\/li\u003e\n\u003cli\u003eGather Evidence\u003c\/li\u003e\n\u003cli\u003eDiscuss and Plan\u003c\/li\u003e\n\u003cli\u003eConduct a Professional Behavior Meeting\u003c\/li\u003e\n\u003cli\u003eDisposition and Action Plan\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 7: Case Examples\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eSexual Harassment Behavior\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCase 1: A Love Letter\u003c\/li\u003e\n\u003cli\u003eCase 2: The Off-Handed Comment\u003c\/li\u003e\n\u003cli\u003eCase 3: Working After Hours\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eTitle VII\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eThe #MeToo Movement and One Medical System’s Response\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eInappropriate and Abusive Physician-Patient Relationships\u003c\/li\u003e\n\u003cli\u003ePassive-Aggressive Behavior\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCase 1: I’m Late. So What?\u003c\/li\u003e\n\u003cli\u003eCase 2: Bad Jokes at a Bad Time — All the Time\u003c\/li\u003e\n\u003cli\u003eCase 3. I Hate My Job and St. Anywhere Sucks\u003c\/li\u003e\n\u003cli\u003eCase 4: He Will Not Answer His Pager\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003ePhysical Aggression and Assault\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCase 1: Should I Call the Police?\u003c\/li\u003e\n\u003cli\u003eCase 2: Operating Room Rage\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eViolence in the Healthcare Setting\u003c\/li\u003e\n\u003cli\u003eDrug Diversion and Impairment\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCase 1: Missing Drugs\u003c\/li\u003e\n\u003cli\u003eCase 2: The Impaired Physician\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003ePassive Behavior\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCase 1: A Mountain of Unfinished Charts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003ePatient Complaint\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCase 1: The Doctor Told Me I Am Fat\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003ePhysician Denigrating Another Physician\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCase 1: Dr. S Is Incompetent\u003c\/li\u003e\n\u003cli\u003eCase 2: Consequences of Doing Nothing\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eSocial Media Pitfalls\u003c\/li\u003e\n\u003cli\u003eDisruptive Physician Leaders\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 8: Avoiding Pitfalls: The Legal Minefield\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eDue Process and Fair Hearings\u003c\/li\u003e\n\u003cli\u003eLegal Counsel’s Role and When to Seek Counsel\u003c\/li\u003e\n\u003cli\u003eHuman Resource’s Management and Role\u003c\/li\u003e\n\u003cli\u003eState Medical Boards and the National Practitioner Databank\u003c\/li\u003e\n\u003cli\u003eHospital Administration’s Role\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCEO’s Role\u003c\/li\u003e\n\u003cli\u003eChief Medical Officer’s Role\u003c\/li\u003e\n\u003cli\u003eMedical Executive Committee’s Role\u003c\/li\u003e\n\u003cli\u003eBoard of Directors’ Role\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 9: Personality Types and Personality Disorders: Behavioral Impact and Management\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003ePersonality Traits and Profiles of Disruptive Physicians\u003c\/li\u003e\n\u003cli\u003ePersonality Disorders and the Disruptive Physician\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 10: Rehabilitation of the Impaired Physician\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eDrug and Alcohol Use Disorders\u003c\/li\u003e\n\u003cli\u003eDeciding Whether to Refer a Colleague to a Physician Health Program\u003c\/li\u003e\n\u003cli\u003ePhysician Health Programs\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 11: Preventing Physician Disruptive Behavior\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eEffective Communication\u003c\/li\u003e\n\u003cli\u003eManaging and Minimizing Drama in the Workplace\u003c\/li\u003e\n\u003cli\u003eEnvironmental Factors and Stress\u003c\/li\u003e\n\u003cli\u003ePhysician Specialties and Disruptive Behavior\u003c\/li\u003e\n\u003cli\u003e360 Feedback and Performance Evaluations\u003c\/li\u003e\n\u003cli\u003eConflict Management\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eCase Example\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003ePreventing Sexual Harassment\u003c\/li\u003e\n\u003cli\u003eCreating a Just Culture\u003c\/li\u003e\n\u003cli\u003eHigh-Reliability Organizations and Disruptive Behavior\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 12: Physician Burnout: Impact on Behavior\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 13: Moving Forward: Leadership Investment Strategies\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eChapter 14: Conclusion\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eAppendix\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003e\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eSample Report and Disposition Form\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eAnywhere Hospital Professional Conduct Report and Disposition Form\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eProfessional Conduct Policy Examples\n\u003cul style=\"padding-left: 30px;\"\u003e\n\u003cli\u003eEmployed Physician Example\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"padding-left: 30px;\"\u003eMixed Medical Staff Conduct Policy Example\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e  \u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003eAbout the Author\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e  \u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eMatthew J. Mazurek, MD, MHA, CPE, FACHE, FASA\u003c\/strong\u003e, was born and raised in Fresno, California, and earned his Bachelor of Arts in English, \u003cem\u003emagna cum laude, \u003c\/em\u003eat California State University, Fresno. He attended medical school and completed anesthesia residency at the University of California, San Francisco. He was a partner in private practice for 12 years with Southern Arizona Anesthesia Services, P.C., and served as both Chair of Anesthesia and Chief-of-Staff at St. Mary’s Hospital in Tucson, Arizona. He also held the position as Medical Director for Envision Physician Services and Sanford Health in Bemidji, Minnesota, and served on the Board of Directors for the Minnesota Chapter for the American College of Healthcare Executives.\u003c\/p\u003e\n\u003cp\u003eHis interest in leadership led him to pursue completion of his Master’s in Healthcare Administration as a \u003cem\u003eDistinguished Scholar\u003c\/em\u003e at Colorado State University-Global as well as CPE and FACHE certification through the American Association for Physician Leadership and the American College of Healthcare Executives. More recently, he was designated Fellow of the American Society of Anesthesiologists (FASA). He has held numerous positions as Adjunct Assistant Professor providing clerkships and rotations for medical students, residents, and CRNA students. Currently, he is Assistant Professor in the Department of Anesthesiology at the Yale School of Medicine, dedicating his time to teaching, writing, and research.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060617353,"sku":"IR-BMGMTS-B-01","price":48.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Mazurek_Behavior_Mgmt.png?v=1764192215"},{"product_id":"lessons-learned-stories-from-women-physician-leaders","title":"Lessons Learned: Stories from Women Physician Leaders","description":"\u003cp\u003e\u003cspan style=\"color: #ff8000;\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003eEdited by Deborah M. Shlian, MD, MBA\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eWomen physicians now comprise 50 percent or more of most U.S. medical school classes. Yet relatively few fill the most senior management positions within the healthcare system. At a time when most agree that the U.S. healthcare delivery system needs fundamental change, this book makes the case for talented women physician executives, articulate in the language of healthcare policy and business, to be among those leading the way.\u003c\/p\u003e\n\u003cp\u003eIn \u003cem\u003eLessons Learned: Stories from Women Physician Leaders\u003c\/em\u003e, editor and author Deborah M. Shlian, MD, MBA, profiles 33 exceptional women physicians who have defied the odds. They share their personal and compelling stories — including obstacles and challenges faced in balancing work, family, and personal life — as their career paths take them from clinical medicine to leadership within government, academia, hospitals, provider groups, managed care, pharma, consulting, and entrepreneurial venture. The lessons they learned are relevant not only to women and do not apply just to healthcare—they are universal.\u003c\/p\u003e\n\u003cp\u003eThe stories (which are actually “case studies”) illustrate the trailblazing and creativity of a group of professional women who understand how to use processes and procedures to manage the complexities of large organizations and how to exercise leadership to motivate and lead others through change and uncertainty.\u003c\/p\u003e\n\u003cp\u003eThis anthology of the experiences and achievements of women physician leaders is a highly diverse, always inspiring, and content-rich resource that’s valuable whether a physician is just starting out or at a turning point in life and career.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eLessons Learned\u003c\/em\u003e is a distinctive resource, addressing such topics as:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCareer 0ptions after medical training.\u003c\/li\u003e\n\u003cli\u003eLeadership opportunities beyond a traditional clinical setting.\u003c\/li\u003e\n\u003cli\u003eChallenges for women in the workplace, discrimination, salary discrepancies, and different expectations.\u003c\/li\u003e\n\u003cli\u003eRole models, mentorships, and sponsorships at the leadership level.\u003c\/li\u003e\n\u003cli\u003eWork-life balance.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eReaders of \u003cem\u003eLessons Learned\u003c\/em\u003e will gain insight into real-life career journeys. By sharing their personal experiences—the challenges and the triumphs—these remarkable women empower each other and other women like them who are forging their own paths as physician leaders. There is a collective pride in what they have accomplished.\u003c\/p\u003e\n\u003cp\u003eThe diversity of career paths and personal circumstances offer a wide variety of experiences and dimensions of relatability difficult to find elsewhere. These women come from all walks of life, have faced and overcome many challenges, and demonstrated creativity in their career choices. As readers consider and reflect on each physician’s path, they are inspired to reflect on and explore their own.\u003c\/p\u003e\n\u003cp\u003eThese physician leaders are making a difference and inspiring other physicians to achieve higher levels of leadership, including positions with wide-ranging responsibilities.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus #1:\u003c\/strong\u003e Many chapters include a vignette about leadership and how to navigate the complex environment of an often male-dominated upper echelon work environment. It provides an opportunity to know there is a support system in a physician’s career journey.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus #2:\u003c\/strong\u003e Virtually all the women in this book are willing to mentor and share advice. They can provide a valuable resource for young physicians looking for support. Contacts are available through the editor Dr. Deborah Shlian.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eFrom the Foreword\u003c\/strong\u003e by Theresa Rohr-Kirchgraber, MD, FACP, FAMWA, president of the American Medical Women’s Association (AMWA),\u003c\/p\u003e\n\u003cblockquote\u003e\n\u003cp\u003e“From these women, we can all learn that that if there is not a path, we can create one. If the path is not well trodden, we must walk it and make it passable for the next generation. If the path is narrow, we must walk with others as we widen it. None of us is on this journey alone. We stand on the shoulders of those who have gone before us, beside those who are with us, and for those who come after us.”\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003cp\u003e\u003cstrong\u003eAbout the Editor\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDeborah M. Shlian, MD, MBA, is a board-certified Family Practitioner with more than three decades of clinical and management experience. Dr. Shlian has been able to balance work life with writing, producing several nonfiction articles, chapters, and books on medical management issues. She also writes fiction. All have won literary awards, including the Florida Book Award’s Gold Medal.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eForeword: Physicians in Leadership\u003cbr\u003eTheresa Rohr-Kirchgraber, MD, FACP, FAMWA\u003c\/li\u003e\n\u003cli\u003eChapter One\u003cbr\u003eAn Overview\u003cbr\u003eBy Deborah M. Shlian, MD, MBA\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eGOVERNMENT\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Two\u003cbr\u003eSex and Science Drove My Life\u003cbr\u003eBy Florence Haseltine, MD, PhD\u003c\/li\u003e\n\u003cli\u003eChapter Three\u003cbr\u003eBoundroid\u003cbr\u003eBy Margaret (Maggi) Cary, MD, MBA, MPH\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eACADEMIA\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Four\u003cbr\u003eTrying to Make the World a Better Place\u003cbr\u003eBy Ora Hirsch Pescovitz, MD\u003c\/li\u003e\n\u003cli\u003eChapter Five\u003cbr\u003eLearning to Lead\u003cbr\u003eBy Donna Parker, MD\u003c\/li\u003e\n\u003cli\u003eChapter Six\u003cbr\u003eClinician to Environmental Activist\u003cbr\u003eBy Mona Hanna-Attisha, MD, MPH\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eHOSPITALS\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Seven\u003cbr\u003eLife Is Not a Straight Line\u003cbr\u003eBy Kathleen Yaremchuk, MD, MSA\u003c\/li\u003e\n\u003cli\u003eChapter Eight\u003cbr\u003eLife Is a Series of Useful Lessons\u003cbr\u003eBy Patricia A. Gabow, MD\u003c\/li\u003e\n\u003cli\u003eChapter Nine\u003cbr\u003eBe Yourself, Everyone Else Is Already Taken\u003cbr\u003eBy Jayne McCormick, BSN, MD, MBA\u003c\/li\u003e\n\u003cli\u003eChapter Ten\u003cbr\u003eFinding the Right Niche\u003cbr\u003eBy Elaine E. Batchlor, MD, MPH\u003c\/li\u003e\n\u003cli\u003eChapter Eleven\u003cbr\u003eMedical Manager: Was It Worth It?\u003cbr\u003eBy Selma Harrison Calmes, MD\u003c\/li\u003e\n\u003cli\u003eChapter Twelve\u003cbr\u003eEvery Physician Is a Leader\u003cbr\u003eBy Asha Padmanabhan, MD\u003c\/li\u003e\n\u003cli\u003eChapter Thirteen\u003cbr\u003eA Journey with Passion and Purpose\u003cbr\u003eBy Eneida O. Roldan, MD, MPH, MBA\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePROVIDER GROUPS\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Fourteen\u003cbr\u003eHaving Fun While Trying to Have It All\u003cbr\u003eBy Josephine Young, MD, MPH, MBA, FAAP\u003c\/li\u003e\n\u003cli\u003eChapter Fifteen\u003cbr\u003ePearls Are a Woman’s Necktie\u003cbr\u003eBy Grace Terrell, MD\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eMANAGED CARE: FOR PROFIT AND NOT-FOR-PROFIT\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Sixteen\u003cbr\u003eA Continuing Search for Challenge\u003cbr\u003eBy Christine A. Petersen, MD, MBA\u003c\/li\u003e\n\u003cli\u003eChapter Seventeen\u003cbr\u003eA Managed Care Journey: Learning from Yourself and Others\u003cbr\u003eBy Susan Elizabeth Ford, MD, MBA\u003c\/li\u003e\n\u003cli\u003eChapter Eighteen\u003cbr\u003eThe “Other” Side\u003cbr\u003eBy Deborah E. Hammond, MD\u003c\/li\u003e\n\u003cli\u003eChapter Nineteen\u003cbr\u003eFrom Great Mentorship to Finding My True Purpose — The Greatest Lesson of All\u003cbr\u003eBy Traci Thompson MD, MBA, CPE\u003c\/li\u003e\n\u003cli\u003eChapter Twenty\u003cbr\u003eMedicine and Leadership: An Unplanned Journey\u003cbr\u003eBy Eugenie Komives, MD\u003c\/li\u003e\n\u003cli\u003eChapter Twenty-One\u003cbr\u003eEnduring Leadership\u003cbr\u003eBy Barbara Le Tourneau, MD, MBA\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePHARMACEUTICAL INDUSTRY\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Twenty-Two\u003cbr\u003eDoing Well by Doing Good\u003cbr\u003eBy Ellen Strahlman, MD, MHSc\u003c\/li\u003e\n\u003cli\u003eChapter Twenty-Three\u003cbr\u003eLed by Passion\u003cbr\u003eBy Elizabeth Garner, MD, MPH\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eENTREPRENEURS AND CONSULTANTS\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Twenty-Four\u003cbr\u003eCardiothoracic Surgeon to Entrepreneur\u003cbr\u003eBy Kathy E. Magliato, MD, MBA, FACS\u003c\/li\u003e\n\u003cli\u003eChapter Twenty-Five\u003cbr\u003eCreating Your Own Version of Success\u003cbr\u003eBy Kelly Z. Sennholz, MD\u003c\/li\u003e\n\u003cli\u003eChapter Twenty-Six\u003cbr\u003eA Road Less Traveled\u003cbr\u003eby Deborah M. Shlian, MD, MBA\u003c\/li\u003e\n\u003cli\u003eChapter Twenty-Seven\u003cbr\u003eSix Lessons I Wish I Had Learned Earlier\u003cbr\u003eBy Kathleen Goonan, MD\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eCLINICAL RESEARCH\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Twenty-Eight\u003cbr\u003ePersistence, Passion, and Resilience and How to Create Your Own Path\u003cbr\u003eBy Laura Esserman, MD, MBA\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan\u003eChapter Twenty-Nine\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eEmpowering Ourselves and Others\u003c\/span\u003e\u003cbr\u003e\u003cspan\u003eBy Kathleen Neuzil, MD, MPH\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePROFESSIONAL ORGANIZATIONS: AMWA AND JOINT COMMISSION\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Thirty\u003cbr\u003eWhen the Detour Becomes the New Road\u003cbr\u003eBy Eliza Chin, MD, MPH\u003c\/li\u003e\n\u003cli\u003eChapter Thirty-One\u003cbr\u003eYou Are Worthy of Your Dreams\u003cbr\u003eby Ana Pujols-McKee, MD\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFUTURE LEADERS\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter Thirty-Two\u003cbr\u003eLife Has Taught Me to Strive for Purpose and Service\u003cbr\u003eBy Daniela Sosa, MD\u003c\/li\u003e\n\u003cli\u003eChapter Thirty-Three\u003cbr\u003eLearning to Embrace Imposter Syndrome\u003cbr\u003eBy Janelis Gonzalez, MD\u003c\/li\u003e\n\u003cli\u003eChapter Thirty-Four\u003cbr\u003eCoaching – What’s in It for You?\u003cbr\u003eBy Margaret Cary, MD, MBA, MPH, PCC\u003c\/li\u003e\n\u003cli\u003eChapter Thirty-Five\u003cbr\u003eFinal Words\u003cbr\u003eBy Deborah M. Shlian, MD, MBA\u003c\/li\u003e\n\u003cli\u003eChapter Thirty-Six\u003cbr\u003eRelated Reading\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060650121,"sku":"IR-BLESSONS-B-02","price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Shlian_Lessons_Learned_43ac32ef-3830-45bd-8378-53848387927c.png?v=1764541713"},{"product_id":"establishing-managing-and-protecting-your-online-reputation-a-social-media-guide-for-physicians-and-medical-practices","title":"Establishing, Managing and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices","description":"\u003ch3\u003eDon't Let Internet Critics Spoil Your Reputation\u003c\/h3\u003e\n\u003cp\u003eOnline health information combined with social media channels like Twitter and Facebook has created a new generation of patients. They are empowered. They have a voice in their own care that they never had before. And more are using social media and physician review sites to choose their doctor or medical practice. Given these stakes, you can’t afford to leave your online reputation to chance.\u003c\/p\u003e\n\u003cp style=\"padding: 20px; background: #f4f6f8;\"\u003e\u003cem\u003eCheck out our latest online course on \u003cstrong\u003e\u003ca href=\"\/collections\/new-courses\/products\/building-your-online-presence\" title=\"New Course: Building Your Online Presence\"\u003eBuilding Your Online Presence\u003c\/a\u003e\u003c\/strong\u003e\u003c\/em\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Establishing-Managing-Protecting-Online-Reputation-ebook\/dp\/B00YI05IVO\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eWords of Praise\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eKevin Pho, MD and Susan Gay\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBook by Kevin Pho, MD (KevinMD.com) and Susan Gay Explains How to Take Control of Your Online Presence. Foreword by Robert Wachter, MD.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003ca href=\"http:\/\/well.blogs.nytimes.com\/2013\/03\/21\/doctors-and-their-online-reputation\/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eRead the New York Times Review Here!\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eKick off your social media efforts today with Establishing, Managing and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices, a comprehensive resource not available anywhere else. In addition to unique insights from practicing physician and social media pioneer Kevin Pho, MD, this book offers doctors a step-by-step guide on how to use social media to manage an online reputation. It also provides insider tips on how to respond to online ratings and a guide to work with all of the major physician review sites. Don’t let others define you on the web. Take control of your online reputation now!\u003c\/p\u003e\n\u003cp\u003eFrom the Foreword, Robert Wachter, MD says, \"… whether we like it or not, our online reputation is becoming the main prism through which we will be known – to colleagues, to friends, to patients, to prospective employers … With this realization comes the recognition that we can no longer afford to be passive observers of our online persona.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNotable Features\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eKevin Pho, MD\u003c\/strong\u003e and \u003cstrong\u003eSusan Gay\u003c\/strong\u003e. Dr. Pho's blog, \u003cstrong\u003eKevinMD.com\u003c\/strong\u003e, is social media's leading physician voice, with over 100,000 subscribers on Facebook, Twitter, Google+, LinkedIn, and RSS. He is a contributor to USA Today, CNN, and the New York Times, and has been cited regularly by major media.\u003c\/li\u003e\n\u003cli\u003eBacked by evidence, enhanced with stories! Anecdotes and case studies from social media leaders like Vineet Arora, MD, Katherine Chretien, MD, Natasha Burgert, MD, Dave deBronkart, Susannah Fox, Howard J. Luks, MD, Kerri Morrone Sparling, Wendy Sue Swanson, MD, and Bryan Vartabedian, MD.\u003c\/li\u003e\n\u003cli\u003eThe Foreword is written by \u003cstrong\u003eRobert Wachter, MD\u003c\/strong\u003e, Professor of Medicine at the University of California, San Francisco. His blog, \u003ca href=\"http:\/\/community.the-hospitalist.org\/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eWachter's World\u003c\/a\u003e, is one of the nation's most influential, and Modern Physician has ranked him as one of the 50 most influential physicians in the U.S. for each of the last five years, the only academic physician to achieve this recognition.\u003c\/li\u003e\n\u003cli\u003eEndorsements from Abraham Verghese, MD, Eric Topol, MD, Jerome Groopman, MD, Pamela Hartzband, MD, George Lundberg, MD, Paul Levy, Sandeep Jauhar, MD, Mike Sevilla, MD, Susan Turney, MD and many others.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eWhat the book covers:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhy an online presence is important for doctors.\u003c\/li\u003e\n\u003cli\u003eHow patients use social media to find physicians and medical practices.\u003c\/li\u003e\n\u003cli\u003eA step-by-step guide for how practices can brand themselves on the major social media sites (LinkedIn, Facebook, YouTube, Twitter, Google+, blogs) and drive Google traffic through content.\u003c\/li\u003e\n\u003cli\u003eProfiles of the major ratings sites, including Vitals, Yelp, RateMDs.com, Angie’s List, ZocDoc, Healthgrades and Google+ Local.\u003c\/li\u003e\n\u003cli\u003eTips to protect and manage your online reputation.\u003c\/li\u003e\n\u003cli\u003eHow to respond to online reviews.\u003c\/li\u003e\n\u003cli\u003eOnline professionalism guidelines and best practices.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBenefits:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eUnlike guides written by professional marketing gurus, this book offers dozens of stories and case studies from the perspective of practicing physicians and engaged patients.\u003c\/li\u003e\n\u003cli\u003eOnline reputation management advice is often scattered on the web, requiring time and effort to find. This book consolidates this information in a single, handy resource.\u003c\/li\u003e\n\u003cli\u003eDoctors and office managers know they need to \"get involved with social media\" but don’t know how or where to start. This book allows them to immediately tap into authoritative insight – in a calming way – not in an alarmist manner.\u003c\/li\u003e\n\u003cli\u003eInstructions on how physicians can proactively create content and harness the power of social media to define an online reputation and provide better care for patients.\u003c\/li\u003e\n\u003cli\u003eThe practical format allows the reader to pick and choose from the sections most important to their practice.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cp\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eForeword by Dr. Robert Wachter\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eChapter 1: Disrupting the Healthcare Landscape\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eSocial Media Is Not a Passing Fad\u003c\/li\u003e\n\u003cli\u003eConsumers Do More than Look for Health Information Online\u003c\/li\u003e\n\u003cli\u003eE-Patients: A New Breed\u003c\/li\u003e\n\u003cli\u003eIt's Still About the Doctor-Patient Relationship\u003c\/li\u003e\n\u003cli\u003eWhy Social Media Should Be Important to YOU\u003c\/li\u003e\n\u003cli\u003eHow Significant Are Online Doctor Reviews?\u003c\/li\u003e\n\u003cli\u003eCan You Afford to Ignore Ratings and Social Media?\u003c\/li\u003e\n\u003cli\u003eReviews Are More Positive than You Think\u003c\/li\u003e\n\u003cli\u003eCan Online Ratings Be Compared with Clinical Outcomes?\u003c\/li\u003e\n\u003cli\u003eLarge-Scale Initiatives Using Patient Ratings\u003c\/li\u003e\n\u003cli\u003eWorking Toward a Healthcare Partnership\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChapter 2: Your Online Reputation Today\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eHow Patients Find Doctors Today\u003c\/li\u003e\n\u003cli\u003eWhy Your Online Identity Is Important\u003c\/li\u003e\n\u003cli\u003eGetting to Know You\u003c\/li\u003e\n\u003cli\u003eNot Everyone Is Convinced that Doctors Need a Strong Online Presence\u003c\/li\u003e\n\u003cli\u003eYour Career Also Depends on Your Online Reputation\u003c\/li\u003e\n\u003cli\u003eFirst, Do No Harm; Second, Get an Online Profile\u003c\/li\u003e\n\u003cli\u003eWhat Search Engines Should You Use?\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChapter 3: Defining Your Online Identity Through Social Media\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eSocial Media Can Be a Powerful Tool\u003c\/li\u003e\n\u003cli\u003eCurate, Connect, and Make a Difference\u003c\/li\u003e\n\u003cli\u003eThe News Media Don’t Paint a Positive Picture\u003c\/li\u003e\n\u003cli\u003eEstablishing a Social Media Strategy to Create Your Own Content\u003c\/li\u003e\n\u003cli\u003eLurking as a First Step\u003c\/li\u003e\n\u003cli\u003eThree Physician Social Media Success Stories\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChapter 4: Creating Your Digital Footprint\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eIntroduction\u003c\/li\u003e\n\u003cli\u003eBranding Strategies\u003c\/li\u003e\n\u003cli\u003eLinkedIn: Your Professional Network\u003c\/li\u003e\n\u003cli\u003eFacebook: Connect and Share\u003c\/li\u003e\n\u003cli\u003eFacebook: Connect and Share\u003c\/li\u003e\n\u003cli\u003eYouTube: Broadcast Your Practice\u003c\/li\u003e\n\u003cli\u003eBlogs: Your Social Media Hub\u003c\/li\u003e\n\u003cli\u003eGoogle: Mapping the Future\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChapter 5: Rating Sites\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eAngie’s List\u003c\/li\u003e\n\u003cli\u003eDoctor.com\u003c\/li\u003e\n\u003cli\u003eDrScore\u003c\/li\u003e\n\u003cli\u003eGoogle+ Local\u003c\/li\u003e\n\u003cli\u003eHealthcare Reviews\u003c\/li\u003e\n\u003cli\u003eHealthgrades\u003c\/li\u003e\n\u003cli\u003eInsider Pages\u003c\/li\u003e\n\u003cli\u003eKudzu\u003c\/li\u003e\n\u003cli\u003eRateMDs\u003c\/li\u003e\n\u003cli\u003eVitals\u003c\/li\u003e\n\u003cli\u003eYelp\u003c\/li\u003e\n\u003cli\u003eZocDoc\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChapter 6: Safeguarding Your Online Reputation\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eMaking Social Media Work for You: Search Engine Optimization\u003c\/li\u003e\n\u003cli\u003ePatient Satisfaction Is Now a Vital Metric\u003c\/li\u003e\n\u003cli\u003eSet Up Alerts\u003c\/li\u003e\n\u003cli\u003eThe Scope of Online Reviews\u003c\/li\u003e\n\u003cli\u003eFocus on the Positive\u003c\/li\u003e\n\u003cli\u003eInvite Your Patients to Write Reviews\u003c\/li\u003e\n\u003cli\u003eUse Reviews to Improve Your Practice\u003c\/li\u003e\n\u003cli\u003eHow to Respond to Negative Reviews\u003c\/li\u003e\n\u003cli\u003eDon’t Stuff the Ballot Box\u003c\/li\u003e\n\u003cli\u003eLawsuits Are Not the Answer\u003c\/li\u003e\n\u003cli\u003eGag Orders Don’t Work Either\u003c\/li\u003e\n\u003cli\u003eOutsourcing Reputation Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChapter 7: Professionalism in the Digital Age\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eUpdating the Rules of Professionalism\u003c\/li\u003e\n\u003cli\u003eThe Price Shopper\u003c\/li\u003e\n\u003cli\u003eGuide, Inform, and Teach\u003c\/li\u003e\n\u003cli\u003eProtect yourself with a Social Media Policy and Disclaimer\u003c\/li\u003e\n\u003cli\u003eA Higher Standard than HIPAA\u003c\/li\u003e\n\u003cli\u003eProfessionalism Applies to Physician-Only Sites Too\u003c\/li\u003e\n\u003cli\u003eCommunicating with Patients\u003c\/li\u003e\n\u003cli\u003eDon’t Let Your Personal Social Media Life Distract You\u003c\/li\u003e\n\u003cli\u003eSpecial Considerations for Young Practitioners, Residents, and Students\u003c\/li\u003e\n\u003cli\u003eNavigate the Online Waters Mindfully\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChapter 8: Connect and Be Heard: My Journey from Social to Mainstream Media\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eIt All Starts With You\u003c\/li\u003e\n\u003cli\u003eThe Time Was Changing\u003c\/li\u003e\n\u003cli\u003eCrash Course in Health Policy\u003c\/li\u003e\n\u003cli\u003eThe Traditional Mainstream Media Is Calling\u003c\/li\u003e\n\u003cli\u003eOpening the Social Doors\u003c\/li\u003e\n\u003cli\u003eThe Humanization of Medical Professionals\u003c\/li\u003e\n\u003cli\u003eChanging Public Perception One Blog, Tweet, and Status Update at a Time\u003c\/li\u003e\n\u003cli\u003eFrom Social to Mainstream Media\u003c\/li\u003e\n\u003cli\u003eBe Ready for an Opportunity\u003c\/li\u003e\n\u003cli\u003eJoin the Conversation\u003c\/li\u003e\n\u003cli\u003eNo Training Required\u003c\/li\u003e\n\u003cli\u003eLearn from Others in Our Field\u003c\/li\u003e\n\u003cli\u003eMake a Difference in Healthcare\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cstrong\u003e\u003cimg alt=\"Kevin Pho\" class=\"right\" src=\"images\/products\/images\/Kevin-Pho_125.jpg\" style=\"padding: 0px 10px;\"\u003e \u003c\/strong\u003e\n\u003cp\u003e\u003cstrong\u003eKevin Pho, MD\u003c\/strong\u003e s a board-certified internal medicine physician and founder of KevinMD.com, which Forbes called a “must-read health blog.” Klout named him the Web’s top social media influencer in healthcare and medicine, and CNN named @KevinMD one of its five recommended Twitter health feeds.\u003c\/p\u003e\n\u003cp\u003eTransforming his social media presence into a mainstream media voice, he has been interviewed on the CBS Evening News with Katie Couric, and his commentary regularly appears in USA Today, where he is a member of its editorial Board of Contributors, as well as CNN and the New York Times. His opinion pieces highlight the challenges real world doctors face, ranging from the primary care shortage to the epidemic of physician burnout.\u003c\/p\u003e\n\u003cp\u003eHis dual perspectives as a practicing physician and a healthcare social media leader contribute to his unique social media journey. He shares his story in keynotes nationwide, with audiences that include the PRSA Health Academy, Healthcare Internet Conference, Massachusetts Medical Society, American Academy of Otolaryngology, Texas Medical Association, National Council for Community Behavioral Healthcare, and PAINWeek.\u003c\/p\u003e\n\u003cp\u003eKevin practices primary care at Nashua Medical Group in Nashua, New Hampshire. He received his medical degree from and completed his residency at Boston University School of Medicine, and is a member of the New Hampshire Union Leader’s 2010 class of New Hampshire’s 40 Under Forty. He lives in Nashua with his wife and two daughters.\u003c\/p\u003e\n\u003cstrong\u003e\u003cimg alt=\"Susan Gay\" class=\"right\" src=\"\/images\/products\/images\/susan-gay_125.jpg\" style=\"padding: 0px 10px;\"\u003e \u003c\/strong\u003e\n\u003cp\u003e\u003cstrong\u003eSusan Gay\u003c\/strong\u003e is a medical publisher and content strategist with over 25 years experience in medical publishing leadership. Known for her foresight and vision in creating groundbreaking publications, she has published several hundred books, journals, and multimedia products, many of them market leaders. Her creative imprint can be seen in such pioneering works as The 5-Minute Clinical Consult and the Netter Collection reference works. As Vice President and Publisher at Williams \u0026amp; Wilkins (now Wolters Kluwer Health), Susan was the first clinical publisher to apply branding strategies to a clinical publishing program. Earlier in her career, she was an award-winning editor at Mosby and served as president of the American Medical Publishers Association.\u003c\/p\u003e\n\u003cp\u003eAs the digital era began to fundamentally reinvent medicine and healthcare delivery, Susan created her own firm to focus on providing multichannel content, creating greater brand awareness for professional information products, and helping publishers and societies extend their existing portfolios. She has worked with many companies and societies in the medical field including: American Medical Association, American Academy of Pediatrics, Sage Publications, Medcases, Springer, MediMedia, Lippincott Williams \u0026amp; Wilkins, Elsevier, Harcourt Health Sciences, and Thomson-PDR.\u003c\/p\u003e\n\u003cp\u003eThrough it all, Susan has had a keen eye toward the forces that shape medical practice. With a knack for identifying trends, Susan is known for recruiting and collaborating with cutting-edge authors to deliver much-needed information to practicing physicians. Today, she is focused on the digital future of healthcare and all that it means for clinical medicine, medical education, and information delivery. She has leveraged her experience in creating brands of information to help individual medical practices establish their own brands on the Web. Her partnership with Kevin Pho on this book has been instrumental in shaping one of the most important emerging concepts in the practice of medicine—that of creating a personal brand through social media.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\n\u003cp\u003e\"As the digital era inevitably invades the medical cocoon, there is a vital unmet need for physicians to adapt, especially to new challenges such as dealing with one's online reputation. Kevin Pho, a leader in the convergence of social media and healthcare, with Susan Gay, provide a comprehensive and extremely useful roadmap for doctors…Instead of default, sitting duck status, this information and perspective enables physicians to take charge.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEric Topol, MD\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eAuthor, Creative Destruction of Medicine\u003cbr\u003e Scripps Clinic and The Scripps Research Institute\u003cbr\u003e La Jolla, CA\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"With new technology comes new challenges, and that's especially true for medical practice managers as they look to evolve their practices in innovative and responsible ways. Social media channels, physician-rating sites, and other digital communities can directly affect your practice's online reputation – and reputation management is now within the purview of the practice management profession. But where do you start and how do you go about influencing something as nebulous, fast-changing, and splintered as online reputation? This book provides practice managers with the tools they need to feel more informed and equipped to take actionable steps recommended by some of the industry's leading experts.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSusan L Turney, MD, MS, FACMPE, FACP\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eMGMA President and CEO\u003cbr\u003e Englewood, CO\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"An insightful and thought-provoking examination of the changing landscape of medicine, filled with practical advice for clinicians.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cstrong\u003eJerome Groopman MD and \u003c\/strong\u003ePamela Hartzband MD \u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eAuthors, Your Medical Mind: How to Choose What Is Right for You\u003cbr\u003e Brookline, MA\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"I Google myself periodically, which has taught me about some of the misinformation on doctor review sites. I've since corrected a few errors. Now I realize I should do it more often and am considering starting a LinkedIn account!\u003c\/p\u003e\n\u003cp\u003eThis book gave me a new perspective on the relationship between doctors and social media. For those of us who feel timid, the authors remind us that we already have online profiles - written by other people. The authors give us easy, practical advice to help us manage our profiles and prepare ourselves to interact with our patients in a virtual community within which we already live.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMollie Davis, MD, MPH\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003ePhysician, Internal Medicine \u0026amp; Pediatrics\u003cbr\u003e Johns Hopkins Community Physicians\u003cbr\u003e Baltimore, MD\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"For the physician contemplating the use of social media, this lovely volume is a precious and invaluable guide.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAbraham Verghese MD, MACP\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eProfessor and Senior Associate Chair for the Theory and Practice of Medicine\u003cbr\u003e Author, Cutting for Stone\u003cbr\u003e Stanford University School of Medicine\u003cbr\u003e Stanford, CA\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"This book is sensational. It provides an argument that wins hands-down on how doctors no longer have the luxury of ignoring social media and its impact. This book will help physicians understand and prepare themselves for social media's impact on their future.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eJudy Capko\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eFounder, Capko \u0026amp; Company\u003cbr\u003e Author, Secrets of the Best-Run Practices, 2nd Edition\u003cbr\u003e Thousand Oaks, CA\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices is a primer on the essentials about why your medical digital footprint is important and how to best manage it. This must-read book also chronicles the path of Dr.Pho from the beginnings as an internal physician and patient advocate from New Hampshire to today as social media's leading physician voice via his very popular website,KevinMD.com.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eMike Sevilla, MD\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eFamily Practice Center of Salem\u003cbr\u003e Salem, OH\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Medical practice reputation and branding by social media has been on my high-priority list. This book will be significant for every healthcare executive, physician leader, and governing board member! The content is clear, concise, and highly informative. It summarizes benefits, business opportunities, and threats, and provides specific go-to resources. The content calls out social media influences, both positive and negative, generating an awareness of the need to address the opportunities and risk immediately. The case examples are brief and resonate the must do implementation of policy and guideline structure within the practice and for physician members. This implementation planning guide responds not only to\u003cbr\u003e the 'business' of medicine but to the progression regulatory mandated transparency.\u003c\/p\u003e\n\u003cp\u003eThe time investment in reading (significantly quick and interesting…. not tedious in any manner) becomes a double pay back. I found it stimulated me to take immediate action while the information was fresh and I plan to keep it close at hand as a book shelf resource reference and coaching material as my social media policies and procedures evolve. Dr. Pho and Ms. Gay have provided the busy healthcare executive with the tool kit of content for governance regarding social media exposure and a comprehensive resource list to build the policies.\u003c\/p\u003e\n\u003cp\u003eAfter reading this material I was curious and compelled to immediately investigate resources suggested. I was astonished what I learned about our practice at social media sites. No more resting on our \"reputation and laurels\" of 26+ years of community contribution and service!\u003c\/p\u003e\n\u003cp\u003eI recommend every administrator read and suggest this book be distributed to governing boards to better clarify their understanding of discussions of opportunities and threats evolving with social media to include those involving patients and staff social media activities. In summary, this is a very timely, noteworthy and must read to understand the critical business knowledge required to manage the impact of social media on the medical practice industry!\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRebecca S. Dean, MA, FACMPE\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eChief Executive Officer\u003cbr\u003e Sportsmedicine \u0026amp; Orthopaedics Fairbanks\u003cbr\u003e Fairbanks, AK\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Every physician and practice marketing manager will find value in this book—from the techno-skeptic to the sophisticate. You'll get perspectives and references that will help you form your own online strategy. I know I did!\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eKaren Zupko\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eKaren Zupko \u0026amp; Associates\u003cbr\u003e Chicago, IL\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"A doctor's greatest strength is his or her reputation. We spend our entire professional lives creating and protecting this valuable asset. Dr. Pho and Ms. Gay have provided the necessary steps and techniques to guard and protect your online reputation. I highly recommend their book and believe that everyone who reads it will have the tools and techniques to keep their reputation polished and pristine.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNeil Baum, MD\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eAuthor, Marketing Your Clinical Practices: Ethically, Effectively, Economically, 4th Edition\u003cbr\u003e Clinical Associate Professor of Urology\u003cbr\u003e Tulane Medical School\u003cbr\u003e New Orleans, LA\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Social media is here to stay! Establishing, Managing, and Protecting Your Online Reputation is a must-have book for every physician and\/or medical practice involved in social media. Dr. Pho (KevinMD.com) has once again proven that his knowledge is valuable in today's technology-driven world. I would highly recommend every medical office manager and physician read this book before getting heavily involved in social media!\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDesiree R. Baylin, CPM, CHRS, COM\u003c\/strong\u003e\u003cbr\u003e Executive Director\u003cbr\u003e Physician Office Managers Association of America (POMAA)\u003cbr\u003e Dallastown, PA\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"It takes a lifetime to build a reputation but only a single act, blog, email, online comment, Facebook post, texted picture, or Tweet to destroy it. That's because online communication may go massive instantly. And it's the reason the 'mainstream media, including medical journals and medical television, have editors and peer reviewers and build in a delay factor. Keeping egg off authors' faces, protecting authors from themselves, and protecting readers are key roles for editors and peer reviewers.\u003c\/p\u003e\n\u003cp\u003ePhysicians want to succeed. They often adopt new technology very quickly if it will help them do their jobs better and faster, and especially if it generates new revenue. If not, they wisely drag their feet. They became rapid adapters of Internet 1.0, one-way communication, rapid digital access to the world literature. But physicians have been very slow at adopting Internet 2.0, bi- and multi-directional messaging. They like to speak; to listen, not so much. To judge, a great deal; to be judged, very little.\u003c\/p\u003e\n\u003cp\u003eHowever, social media will not go away. In some form, or many forms, it is here to stay. And it refuses to be ignored. Most of the social spheres have adopted it; many have embraced it. It can bite you, doctor, badly, and you may not even know it unless you are plugged in. It may be as virulent to your reputation and welfare as rabies, and there is no vaccine, save your informed involvement.\u003c\/p\u003e\n\u003cp\u003eThis book...is the newest, most comprehensive, most detailed and up-to-date reference source available to American physicians and medical practices. Richly nuanced by America's most popular and authoritative physician blogger and social media expert, it can guide you through this swamp - maybe not clean, but ready to move forward.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eGeorge D. Lundberg, MD\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eEditor in Chief, CollabRx\u003cbr\u003e Editor at Large, MedPage Today\u003cbr\u003e President, The Lundberg Institute\u003cbr\u003e Consulting Professor, Stanford University\u003cbr\u003e Los Gatos, CA\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Establishing, Managing, and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices is written as both an educational and instructional tool to help medical practitioners understand and manage their online reputation in the medical sector. In today's world, this is absolutely crucial and these authors have simplified the process. This is a must-read for medical practitioners and all others in the medical field.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eChad Schwarz\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003ePresident\/CEO\u003cbr\u003e Integrated MedReps, LLC\u003cbr\u003e Morganville, NJ\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Social media is the wave of the future in medicine, and I can't think of a doctor more qualified to write about this phenomenon than Kevin Pho. This book is essential reading for any doctor or medical practice looking to establish an online presence.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eSandeep Jauhar, MD\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eAuthor, Intern: A Doctor's Initiation\u003cbr\u003e Long Island Jewish Medical Center\u003cbr\u003e Dept. of Cardiology\u003cbr\u003e New Hyde Park, NY\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"In this new online social media age, it is imperative that everyone, but most especially professionals looking to build, grow, and maintain a business or a practice, establish a good reputation online. And even more importantly, to make sure that their online presence is properly monitored and maintained, as this can be the life blood of their business and can truly provide a 'make it or break it' opportunity. I would recommend that all physicians, no matter where they are in building their practice, or even for those who already have a well-established practice, read this book and strongly consider the excellent ideas and direction it could take their practice.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eReed Tinsley, CPA, CVA, CFP, CHBC\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eA Houston-based CPA and certified healthcare business consultant\u003cbr\u003e Houston, TX\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Dr. Kevin Pho is a modern legend of healthcare-related social media. His website, KevinMD.com, is the go-to physician blog for healthcare information. Dr. Pho has compiled his years of experience and knowledge into a fantastic book that should be considered required reading for all doctors. Social media is the future of doctor–patient communication, and this book provides a comprehensive guide to navigating the social media arena. From LinkedIn to Facebook, to Twitter, to Google+, readers will learn how to become the maestro of their online reputation, marketing, and communication with patients. Very highly recommended!\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAnthony Youn, MD, FACS\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eYOUN Plastic Surgery, PLLC\u003cbr\u003e Troy, MI\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"As one of the most prolific practitioners in the world of social media, Kevin Pho's insights for doctors and other health professionals are soundly based on experience. His ability to demystify this arena for others comes from a clear and concise exposition of what is fact and what is fear. His book is an important contribution to creating a more patient-centric healthcare system that is also highly respectful of the knowledge and good intentions of physicians and other clinicians.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePaul F. Levy\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eFormer CEO, Beth Israel Deaconess Medical Center\u003cbr\u003e Author, Goal Play! Leadership Lessons from the Soccer Field\u003cbr\u003e Newton, MA \u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"This book provides valuable insight to physicians and their staff… a virtual roadmap to navigate the digital age of establishing a positive online presence, developing marketing strategies, and addressing social media identities. It's a must-read for today's 21st century digital medical practice!\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eRebecca Umberger, CMA (AAMA), CPM\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eAultman MSO, Aultman Hospital\u003cbr\u003e Maternal and Fetal Management\u003cbr\u003e Canton, OH\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"The insights that Dr. Pho and Ms. Gay share in their book are instrumental in learning how social media will impact an outpatient practice and more importantly the physician's reputation. They provide great content and examples to help physicians have a strong and positive Internet presence. A must-read for healthcare administrators and healthcare providers.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDanielle DeMaio-DeAngelis, MHA, COPM\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eAdministrator\u003cbr\u003e Jefferson University Physicians\u003cbr\u003e Department of Otolaryngology-Head and Neck Surgery\u003cbr\u003e Philadelphia, PA\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"For private practice physicians, reputation management is here to stay. In this ground-breaking book, Kevin Pho and Susan Gay provide you with the language, the players, and the smart techniques to take control of your reputation online. The energy of these authors (and their purpose) translates into winning techniques you can use in your own practice. The book includes practical stories and up-to-date references. It is beautifully researched and edited. Take control of your own reputation now!\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eJohn Guiliana, DPM, MS and Hal Ornstein, DPM, FASPS\u003c\/strong\u003e\u003cbr\u003e \u003cem\u003eAuthors, 31 ½ Essentials for Running Your Medical Practice\u003cbr\u003e Blairstown, NJ and Howell, NJ\u003c\/em\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Establishing, Managing and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices could not have come at a better time. Dr. Kevin Pho and Susan Gay have written a book that will be a great service for practice administrators and business managers. Administrators know physician reputation has an impact on the success of the practice. We also know that monitoring and managing the physician reputation is a growing concern for all medical practices. Patients don't look for doctors in the Yellow Pages like they used to! Now it is all online. Read this book and you'll have the both the inspiration and a bluep\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060682889,"sku":"IR-BONREP-B-01","price":64.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Pho-Gay_cover1_ebook.png?v=1764191468"},{"product_id":"physician-led-healthcare-reform-a-new-approach-to-medicare-for-all","title":"Physician-Led Healthcare Reform: A New Approach to Medicare for All","description":"\u003cp\u003eToday, employed physicians and independent physicians alike feel powerless. Hospital-employed doctors feel like cogs in a machine, and community doctors are increasingly threatened by forces beyond their control. Physician-led healthcare reform would give them back a large measure of control and pride in their work.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats. \u003cbr\u003e \u003ca href=\"https:\/\/www.amazon.com\/dp\/B08CRTBRT3\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cp style=\"clear: both;\"\u003e \u003c\/p\u003e\n\u003cdiv\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003eThe Medicare for All debate has mostly focused on how the U.S. should finance healthcare. This book, directed to physicians, healthcare administrators, health policy experts, politicians, and consumers, explains why the U.S. healthcare delivery system must be restructured to lower costs—and how to do it.\u003c\/p\u003e\n\u003cp\u003eUnless we can get doctors to change how they practice, Medicare for All will struggle with the same cost pressures that have made our system the most expensive in the world.\u003c\/p\u003e\n\u003cp\u003eThe biggest problems of physicians—both employed and independent--are a loss of professional autonomy, overwhelming administrative requirements, and the conflict between business and patient care imperatives.\u003c\/p\u003e\n\u003ch4\u003eFrom the Foreword\u003c\/h4\u003e\n\u003cp\u003e“With this manual, leaders of health systems and medical groups can achieve these goals and align their physicians, management, care teams, payers, and patients to deliver exceptional care that will improve quality while lowering costs, resulting in better care, better patient experience, and more affordable health care.”\u003c\/p\u003e\n\u003cp\u003eThis book, at this critical time, offers a comprehensive argument in favor of physician-led reform.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cp\u003eChapters:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter 1 - Medicare for All Lives\u003c\/li\u003e\n\u003cli\u003eChapter 2 - Obamacare: A Work in Progress\u003c\/li\u003e\n\u003cli\u003eChapter 3 - Industry Consolidation on Steriods\u003c\/li\u003e\n\u003cli\u003eChapter 4 - Primary Care on The Ropes\u003c\/li\u003e\n\u003cli\u003eChapter 5 - Waste Not, Want Not\u003c\/li\u003e\n\u003cli\u003eChapter 6 - Population Health Management\u003c\/li\u003e\n\u003cli\u003eChapter 7 - Addressing Social Determinants of Health\u003c\/li\u003e\n\u003cli\u003eChapter 8 - Physician-led Healthcare Reform\u003c\/li\u003e\n\u003cli\u003eChapter 9 - Building the New Delivery System\u003c\/li\u003e\n\u003cli\u003eChapter 10 - Taking Advantage of Health IT\u003c\/li\u003e\n\u003cli\u003eChapter 11 - The Payoff\u003c\/li\u003e\n\u003cli\u003eChapter 12 - Drugs and the Technology Challenge\u003c\/li\u003e\n\u003cli\u003eFinal Thoughts\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cp\u003e\u003cstrong\u003eAbout Ken Terry:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/Terry_Ken_Headshot_160x160.png?v=1582310121\" class=\"author-image right\" alt=\"Ken Terry, Author\"\u003e\u003c\/p\u003e\n\u003cp\u003eKen Terry, the author of two previous books on health care policy and practice, has been writing about the health care field for more than 25 years. As a senior editor at Medical Economics from 1993-2007, he covered all aspects of medical practice business, focusing especially on managed care and health information technology. Terry received several journalism awards, including a Neal Award from American Business Media. Since 2008, Terry has contributed freelance articles to a wide variety of publications, ranging from \u003cem\u003eMedical Economics, Medscape Medical News,\u003c\/em\u003e and \u003cem\u003ecio.com\u003c\/em\u003e to \u003cem\u003eInformationWeek\u003c\/em\u003e and \u003cem\u003eFierceHealthIT.\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003eTerry’s first book, \u003cstrong\u003eRx for Health Care Reform\u003c\/strong\u003e (Vanderbilt University Press, 2007), won acclaim from a number of health policy experts. Joseph E. Scherger, MD, then a professor at the University of California, San Diego, called the book “just the kind of bold analysis needed today to put reason and common sense back into health policy.” The book was also reviewed favorably in the \u003cem\u003eJournal of the American Medical Association\u003c\/em\u003e.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060715657,"sku":"IR-BPHYLED-B-01","price":29.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Physician-Led-Healthcare-Reform_Ken-Terry.png?v=1764194702"},{"product_id":"affiliation-options-for-physicians-current-and-future-strategies","title":"Affiliation Options for Physicians: Current and Future Strategies","description":"\u003cp\u003eThe number of available affiliation options can be nearly as daunting and confusing as the uncertainty surrounding which model is the best fit for any organization. Choosing the correct model is best achieved through foundational knowledge – and with an eye on what you can expect the future of healthcare to bring.\u003c\/p\u003e\n\u003cp\u003eIn this new book, Max Reiboldt, CPA, and his team at Coker Group, equip physicians, physician leaders, health system administrators and private investors with an abundance of knowledge and effective strategies for making sound decisions based on the current and future environment of healthcare practice and delivery.\u003c\/p\u003e\n\u003ch3\u003ePub Date: August 1st\u003c\/h3\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"#\" target=\"_blank\" rel=\"noopener noreferrer\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eMax Reiboldt, CPA - Coker Group\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eReiboldt and team presents those myriad possibilities in an organized and easy-to-digest format that explores the “what” and “how-to” applications of each option, and by providing an historical review of various physician affiliation transactions over the past 20 years, including:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician to physician.\u003c\/li\u003e\n\u003cli\u003ePrivate group to private group.\u003c\/li\u003e\n\u003cli\u003ePrivate group to hospital-health systems.\u003c\/li\u003e\n\u003cli\u003ePrivate group to private equity\/outside investors, and more.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eUsing history as a basis, Reiboldt and his team of experts explain how the past has shaped the current state of affiliation models and associated transactions. As a user-friendly resource for those weighing their affiliation options, Reiboldt also explains professional services agreements, joint equity opportunities, private equity transactions, clinical co-management alignment, clinically integrated networks and value-based reimbursement structures, legal and regulatory compliance considerations, capital procurement options, the role of IT, and the mechanics of putting together and closing the deal.\u003c\/p\u003e\n\u003cp\u003eAs president and CEO of Coker Group, Max Reiboldt, CPA, and his capable team have first-hand experience in the ongoing changes of healthcare providers, which uniquely equips them to handle strategic, tactical, financial and management issues that health systems and physicians face in today’s evolving marketplace.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cstrong\u003eTABLE OF CONTENTS \u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003eChapter 1: Overview of Physician Affiliation Options—50 Years of History\u003c\/li\u003e\n\u003cli\u003eChapter 2: Evolution of Economics of Physician Affiliation Models\u003c\/li\u003e\n\u003cli\u003eChapter 3: Reasons for Affiliation\u003c\/li\u003e\n\u003cli\u003eChapter 4: Summary of Current Models\u003c\/li\u003e\n\u003cli\u003eChapter 5: Physician Employment\u003c\/li\u003e\n\u003cli\u003eChapter 6: Professional Services Agreements\u003c\/li\u003e\n\u003cli\u003eChapter 7: Joint Equity Ventures\u003c\/li\u003e\n\u003cli\u003eChapter 8: Private Equity Model for Hospital\/Physician Transactions\u003c\/li\u003e\n\u003cli\u003eChapter 9: Private Equity-Like Transactions\u003c\/li\u003e\n\u003cli\u003eChapter 10: Clinical Co-Management\u003c\/li\u003e\n\u003cli\u003eChapter 11: Limited Affiliation Structures\u003c\/li\u003e\n\u003cli\u003eChapter 12: Clinically Integrated Networks and Value-based Reimbursement Affiliation Models\u003c\/li\u003e\n\u003cli\u003eChapter 13: Group Mergers\u003c\/li\u003e\n\u003cli\u003eChapter 14: Information Technology Due Diligence in Mergers\u003c\/li\u003e\n\u003cli\u003eChapter 15: Legal and Regulatory Considerations\u003c\/li\u003e\n\u003cli\u003eChapter 16: Options for Capital Procurement\u003c\/li\u003e\n\u003cli\u003eChapter 17: Transaction Mechanics and Key Steps of the Deal Process\u003c\/li\u003e\n\u003cli\u003eChapter 18: What Lies Ahead?\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cimg alt=\"Max Reiboldt\" class=\"right\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/MaxReiboldt_CokerGroup_Shop.jpg?v=1592853970\" style=\"padding: 10px; float: right;\"\u003e\n\u003cp\u003e\u003cstrong\u003eMax Reiboldt, CPA \u003c\/strong\u003eis president\/CEO of Coker Group with 44 years of total experience; the last 25 years specifically focused on healthcare. He has experienced first-hand the incredible changes of healthcare providers, which uniquely equips him to handle strategic, tactical, financial, and management issues that health systems and physicians face in today's evolving marketplace.\u003cbr\u003e \u003cbr\u003e From his extensive work with health systems\/hospitals, medical practices, and related healthcare entities, Mr. Reiboldt understands the nuances of the healthcare industry, especially in such a dynamic age. He understands healthcare organizations’ needs to maintain viability in a highly-competitive market. His experience of having “experienced everything” in the healthcare industry equips him to provide pertinent counsel to clients. Whether a transitional provider or a more cutting-edge healthcare entity, Mr. Reiboldt is uniquely qualified to work with these organizations to provide sound solutions to every day and long-range challenges.\u003cbr\u003e \u003cbr\u003e As president\/CEO, Mr. Reiboldt oversees Coker Group’s services and the general operations of the Firm. His “first love” is working with clients, providing sound financial, strategic, and tactical solutions to hospitals and health systems, medical practices, and other healthcare entities through keen analysis and problem-solving. Working with organizations of all sizes, Reiboldt engages in consulting projects nationwide.\u003cbr\u003e \u003cbr\u003e An avid writer and speaker, Reiboldt enjoys educating healthcare leaders through books, white papers, articles, and speaking at national symposiums. His expertise encompasses physician\/hospital alignment initiatives, hospital service line development, clinical integration initiatives, financial analyses (including physician compensation plans), mergers and acquisitions, hospital and practice strategic planning, ancillary services development, PHO\/IPA\/MSO\/CIN development, appraisals, and “accountable care era” consultation. As the industry moves to adapting to the many changes in response to healthcare reform, including the entire “volume-to-value” paradigm, he leads Coker Group’s efforts in this arena.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060748425,"sku":"IR-BAFFIL-B-01","price":82.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Affiliation-Options-for-Physicians_Reiboldt_26ea0b29-ce30-473c-95c2-e757f5af9b57.png?v=1764542110"},{"product_id":"so-youre-on-the-ethics-committee","title":"So You're On the Ethics Committee","description":"\u003cp\u003eA uniquely succinct \"how-to\" book on gaining and using influence in organizations. You’ll learn key aspects of how organizations behave and how collections of individuals and their behaviors drive organizational behavior. Organizational theory, pursued intelligently, can lead to influence and effective use of power and change in organizational culture.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060813961,"sku":"IR-BETHICS-B-02","price":50.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/9780978730697-us.png?v=1764190599"},{"product_id":"the-three-stages-of-a-physicians-career-navigating-from-training-to-beyond-retirement","title":"The Three Stages of a Physician's Career: Navigating from Training to Beyond Retirement","description":"\u003ch3\u003eComprehensive Career and Practice Management Skills for All Physicians and Physicians-in-Training\u003c\/h3\u003e\n\u003cp\u003eToday's medical graduates are superbly trained to practice state-of-the-art clinical medicine.  However, only in rare instances are they trained to self-manage their careers and medical practices.  This book has been planned to fill that gap in training and knowledge.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Three-Stages-Physicians-Career-Navigating-ebook\/dp\/B071Z68WTS\/\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Authors\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eNeil Baum, MD\u003cbr\u003e Joel M Blau, CFP\u003cbr\u003e Peter Moskowitz, MD\u003cbr\u003e Ron Paprocki, CFP, JD\u003c\/strong\u003e\u003c\/p\u003e\n\u003cbr\u003e To assist students, interns, residents, fellows, and practicing physicians manage the many challenges of their career, the authors have divided physicians' careers into three stages: Early, Mid-Career, and Late-Career.  The goal of this book is to provide a \"go-to\" resource on strategic career and practice management, highlighting the unique issues, concerns and challenges doctors face during these three, very different stages of their career from medical school through post-retirement.\u003cbr\u003e \u003cbr\u003e This new book, featuring insights from physician career and practice management experts, is an invaluable treasure trove of practical, hands-on advice from an author team gathering their expertise in one place! Jam-packed with easy-to-implement suggestions, you'll hear sage advice from a career coach for physicians, two certified financial planners, a healthcare attorney, a medical school dean for student advising, two experts who launch, merge, and sell physician practices, and a surgeon who literally \"wrote the book,\" on the business aspects of running a medical practice.  All are recognized authorities in their field, and the authors are joined by a distinguished group of contributors including, Randy Bauman, Keith Borglum, Thomas Shapira, and Dr. Neil Gesundheit.  The contributors have decades of experience writing about the career and\/or practice issues of physicians, and advising physicians and physicians-in-training.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eThe Early-Career\u003c\/strong\u003e section provides in-depth descriptions of career theory, choosing a medical field, renewing and balancing yourself,  managing career transitions, and practical guidelines to navigate the many other challenges of early careers in medicine.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eThe Mid-Career\u003c\/strong\u003e section offers the broadest and most detailed information available regarding practice organization and management, building assets and retirement planning, estate planning, common legal issues, and how to manage the challenges of malpractice and\/or impairment.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eThe Late-Career\u003c\/strong\u003e section covers deciding what to do after practice, closing the doors or selling a practice, and evolving estate and practice priorities so there is joy in a well-planned retirement filled with fun, meaning, and contribution.\u003cbr\u003e \u003cbr\u003e \u003cu\u003eThe Three Stages of a Physician's Career:  Navigating from Training to Beyond Retirement\u003c\/u\u003e will become your \"go to\" resource for critical topics such as these:\n\u003cul\u003e\n\u003cli\u003eModern Career Theory as it pertains to medical careers\u003c\/li\u003e\n\u003cli\u003eDefining \u0026amp; managing the 3 types of medical career transitions\u003c\/li\u003e\n\u003cli\u003eHow to transition to a non-clinical career\u003c\/li\u003e\n\u003cli\u003eHow to choose your area of medical specialization\u003c\/li\u003e\n\u003cli\u003eSelf-Renewal, work-life balance, and the unique balance challenges of students and trainees\u003c\/li\u003e\n\u003cli\u003eThe essentials of landing your first job\u003c\/li\u003e\n\u003cli\u003eHow to dissect and interpret employment agreements\u003c\/li\u003e\n\u003cli\u003eHow to select a financial advisor and professional support team\u003c\/li\u003e\n\u003cli\u003eLearn the essentials to master:  Insurance policies, profit sharing plans, 401K and 403b, debt reduction\u003c\/li\u003e\n\u003cli\u003eUnderstanding retirement plans and creating an investment plan\u003c\/li\u003e\n\u003cli\u003eRelief from fear of the unknown when experiencing or surviving a malpractice lawsuit\u003c\/li\u003e\n\u003cli\u003eRecognizing and knowing how to deal with impairment in a colleague or yourself\u003c\/li\u003e\n\u003cli\u003ePractical advice on marketing and practice promotion\u003c\/li\u003e\n\u003cli\u003ePROTIREMENT: the proper approach to retirement planning\u003c\/li\u003e\n\u003cli\u003eKnowing how to wind down or sell a practice or partnership\u003c\/li\u003e\n\u003cli\u003eWhat comes next:  creating joy and meaning after practice\u003c\/li\u003e\n\u003c\/ul\u003e\nFrom the day you enter medical school until you take off the white coat, this book will guide you to be career-resilient, sustain practice success, and enter an exciting and fulfilling retirement without financial worries.  \u003cbr\u003e \u003cbr\u003e  \u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cstrong\u003eTABLE OF CONTENTS \u003c\/strong\u003e\u003cbr\u003e\n\u003cp\u003e\u003cstrong\u003eSECTION 1. THE EARLY-CAREER PHYSICIAN\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eChapter 1: Understanding Modern Career Theory\u003c\/li\u003e\n\u003cli\u003eChapter 2: A Primer for Choosing a Career in Medicine\u003c\/li\u003e\n\u003cli\u003eChapter 3: Landing Your First Job: The Essentials\u003c\/li\u003e\n\u003cli\u003eChapter 4: Understanding and Negotiating Physician Employment Agreements\u003c\/li\u003e\n\u003cli\u003eChapter 5: Establishing Your Legal and Financial Teams and Setting Priorities\u003c\/li\u003e\n\u003cli\u003eChapter 6: Insuring Your Future\u003c\/li\u003e\n\u003cli\u003eChapter 7: Renewing Yourself: The Key Role of Work-Life Balance\u003c\/li\u003e\n\u003cli\u003eChapter 8: Managing a Practice or Career Transition\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eSECTION 2. THE MID-CAREER PHYSICIAN\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eChapter 9: Growing, Marketing, and Creating the Ideal Medical Practice\u003c\/li\u003e\n\u003cli\u003eChapter 10: Risk Management, Estate Planning, and Investing\u003c\/li\u003e\n\u003cli\u003eChapter 11: Understanding Retirement Plans\u003c\/li\u003e\n\u003cli\u003eChapter 12: Managing the Unwanted: Malpractice, Disability, and Impairment\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cstrong\u003eSECTION 3. THE LATE-CAREER PHYSICIAN\u003c\/strong\u003e\n\u003cul\u003e\n\u003cli\u003eChapter 13: Getting Serious About Retirement\u003c\/li\u003e\n\u003cli\u003eChapter 14: Selling Your Practice\u003c\/li\u003e\n\u003cli\u003eChapter 15: Evolving Estate and Practice Priorities\u003c\/li\u003e\n\u003cli\u003eChapter 16 Deciding What Comes Next: Enjoying Life After Practice\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cimg alt=\"Neil Baum\" class=\"right\" src=\"\/store\/images\/products\/images\/Neil-Baum-03-2017.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\u003cp\u003e\u003cstrong\u003eNeil Baum, MD \u003c\/strong\u003eis a practicing physician in New Orleans, LA, and is a Professor of Clinical Urology at Tulane Medical School. He is the author of seven books, including The Complete Business Guide to a Successful Medical Practice and Marketing Your Clinical Practice: Ethically, Effectively, Economically.\u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \u003cbr\u003e \u003cbr\u003e  \u003c\/p\u003e\n\u003cimg alt=\"Joel Blau\" class=\"right\" src=\"\/store\/images\/products\/images\/Joel-Blau-photo-03-2017.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\u003cp\u003e\u003cstrong\u003eJoel M. Blau, CFP® \u003c\/strong\u003es President of MEDIQUS Asset Advisors, Inc. Prior to co-founding the firm, Mr. Blau was Vice President and Senior Financial Counselor for AMA Investment Advisers, L.P. Mr. Blau leads MEDIQUS’s Institutional Services and has extensive experience analyzing and designing financial plans for healthcare professionals and medical organizations. He is an expert in not-for-profit investment management, wealth preservation through estate tax planning, retirement, investment, and insurance planning. He is the co-author of The Prescription for Financial Health: An Authoritative Guide for Physicians published by Greenbranch Publishing.\u003cbr\u003e \u003cbr\u003e  \u003c\/p\u003e\n\u003cimg alt=\"Peter Moskowitz\" class=\"right\" src=\"\/store\/images\/products\/images\/peter-moskowitz-photo-03-2017.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\u003cp\u003e\u003cstrong\u003ePeter S. Moskowitz, MD \u003c\/strong\u003eis a nationally recognized authority on physician career management, speaker, workshop facilitator, and author. He is the Executive Director of the Center for Professional \u0026amp; Personal Renewal in Palo Alto, CA, providing career transition and life coaching for physicians nationwide. He is co-author of Medical Practice Divorce, a primer devoted to the topic of medical practice transitions, published by the American Medical Association Press. A pediatric radiologist by clinical training, Dr. Moskowitz brings to his coaching work over four decades of experience in both the academic and private sectors of American healthcare. He is currently Clinical Professor of Radiology, Emeritus, at Stanford University School of Medicine and at Lucile Packard Children’s Hospital at Stanford.\u003cbr\u003e \u003cbr\u003e  \u003c\/p\u003e\n\u003cimg alt=\"Ron Howrigon\" class=\"right\" src=\"\/store\/images\/products\/images\/ron-paprocki-photo-03-2017.jpg\" style=\"padding: 0px 10px; float: right;\"\u003e\n\u003cp\u003e\u003cstrong\u003eRonald J. Paprocki, JD, CFP®, CHBC \u003c\/strong\u003eis Chief Executive Officer of MEDIQUS Asset Advisors, Inc. Before co-founding MEDIQUS in 1996, Mr. Paprocki was Vice President of AMA Investment Advisers, L.P. Mr. Paprocki is responsible for the wealth management and the retirement plan services provided by MEDIQUS, which include the analysis and design of individual financial strategies for healthcare professionals, closely held business owners, and high-level executives. In addition, he is also responsible for the retirement plan services provided by the firm, which includes plan design, investment selection, and participant education. A Certified Financial Planner™ certificant, Certified Healthcare Business Consultant (CHBC), and Registered Securities Principal, Mr. Paprocki earned his law degree from DePaul University College of Law and his bachelor’s degree from Knox College. He is the co-author of The Prescription for Financial Health: An Authoritative Guide for Physicians published by Greenbranch Publishing.\u003cbr\u003e \u003cbr\u003e  \u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060846729,"sku":"IR-BSTAGES-B-01","price":69.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Baum_Physicians_Career.png?v=1764191355"},{"product_id":"inspiring-growth-and-leadership-in-medical-careers-transform-healthcare-as-a-physician-leader-angood","title":"Inspiring Growth and Leadership in Medical Careers: Transform Healthcare as a Physician Leader","description":"\u003cp\u003eThe book asserts that all physicians are leaders and offers a collection of personal experiences, observations, and lessons learned to paint a full picture of physicians’ roles in society.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060945033,"sku":"IR-BGROWTH-B-01","price":23.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Angood_InspiringGrowth_Cover.png?v=1764190760"},{"product_id":"your-ultimate-guide-to-mips-2018-edition","title":"Your Ultimate Guide to MIPS, 2018 Edition","description":"\u003ch3\u003eCMS has a way of giving you 1000 puzzle pieces, without giving the clear big picture. This book helps put all the pieces together.\u003c\/h3\u003e\n\u003cp\u003eFinally! A decoded, organized, easy-to-read, concise, and detailed reference and teaching tool for MIPS with everything you need to be successful for all physician practices! A must read for practice managers, administrators, executives, or clinicians navigating MIPS, Health IT Consultants and anyone interested in the details of the CMS, Merit Based Incentive Payment System (MIPS).\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n    \u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n    \u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n    \u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author\u003c\/a\u003e\u003c\/li\u003e\n    \u003cli\u003e\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eBulk Discount Order Form\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eBy Joy Rios\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tThis practical, action-oriented book by Joy Rios, MBA, CHTS-PW (in print or eBook) is a comprehensive guide to all MIPS program categories. This book will help stakeholders navigate the MIPS program and its nuances in easy to understand terms to help achieve MIPS program success.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tIn the current landscape, it is up to the practice employee to do the research and understand the program. Rather than aggregating all of the information that is available online, let Joy Rios and this book do it for you – using this guide will take the pressure off you and your staff members! You will enjoy a sense of empowerment in being able to take the information in the book and apply it directly to your practice – to have more meaningful conversations with EHR vendors, billers\/coders, etc.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tHealthcare is moving from a pay-for-service model to a pay-for-performance model. Many – in fact, arguably most – healthcare professionals do not understand how this will happen. Your Ultimate Guide to MIPS, 2018 Edition gives you a full spectrum of content.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003ch3\u003e\n\t\t\tTable of Contents\u003c\/h3\u003e\n\t\t\u003cstrong\u003eChapter 1: Welcoming a New Healthcare Paradigm\u003c\/strong\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tGetting to Know MACRA\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tMaking the Transition\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cstrong\u003eChapter 2: MIPS Overview \u003c\/strong\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tEligibility\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tReporting Options\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChanges to Scoring by Year\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tMIPS APMs\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tLessons Learned from the Field\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cstrong\u003eChapter 3: Getting to 100\u003c\/strong\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tQuality\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tWhere Measures Come From\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tMeasure Selection Strategy\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tSubmission Methods Available\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tCMS-Calculated Population-Based Measures\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tBenchmarking Providers\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tTopped Out Measures\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tQuality Performance Category Scoring\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tBonus Score\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tImprovement Scoring\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tCalculation of Final Quality Performance Score\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tScoring Example\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tWhen Clinicians Don’t Have Enough Measures to Report\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPublicly Reported Quality Measures\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tKeys to Success\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tResources\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tLessons Learned from the Field\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAdvancing Care Information (ACI)\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tEHR Certification Edition\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tOption 1 – 2014 Edition EHR\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tOption 2 – 2015 Edition\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tOption 3 – 2014\/2015 Combo Edition\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tUnderstanding ACI Scoring\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tBase Score\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPerformance Score\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tBonus Points\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tComposite Score\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t2014 Edition Scoring Example Table 3-20 2014 Edition certified EHR technology Scoring Example\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tKeys to Success\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tResources\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tLessons Learned from the Field\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tCost\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tAttribution for MSPB Measure\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tTotal Per Capita Cost for All Attributed Beneficiaries\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tA Little More About Primary Care Services\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tA Little More About Attribution\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tScoring\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tGet to Know Your QRUR\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tEpisode-Based Cost Measures Coming in Future Years\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHierarchical Condition Categories (HCC) and Risk Adjustment Factor’s (RAF) Role\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tKeys to Success\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tResources\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tLessons Learned from the Field\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tImprovement Activities\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tList of Improvement Activities\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tScore\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tKeys to Success\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tResources\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tLessons Learned from the Field\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tCalculating the Composite Performance Score\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cstrong\u003eChapter 4: Reporting Your Data\u003c\/strong\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tEnterprise Identity Data Management Account\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tQuality – A Little More About QRDA-3 Submissions\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tResources\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cstrong\u003eChapter 5: Public Reporting\u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eGlossary of Terms\u003c\/strong\u003e\n\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003e\u003cimg alt=\"Joy Rios\" class=\"right\" src=\"\/store\/images\/products\/images\/Rios-2018.jpg\" style=\"padding: 0px 10px; \"\u003e \u003c\/strong\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eJoy Rios\u003c\/strong\u003e MBA,CHTS-PW, is a California native who has lived on both coasts of the U.S. as well as in between. She is a health IT enthusiast with a passion for the intersection of technology and sustainability.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tIn her ongoing pursuit to make sense of the initiatives that are designed to transform our healthcare system to one that rewards quality of care over the quantity of care provided, Joy is sharing her findings and engaging audiences. She has created curricula, trained hundreds of healthcare professionals through online workshops, written for various health IT publications; and Tweets regularly at @askjoyrios. She is currently responsible for training Inform Diagnostics consulting team in the various aspects of MIPS.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\n\t\t\u003ch3\u003e\n\t\t\tYour Ultimate Guide to MIPS, 2018 Edition by Joy Rios - Bulk Discounts\u003c\/h3\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003ch3\u003e\n\t\t\t\u003ca href=\"https:\/\/www.dropbox.com\/s\/vfn75bt66rkifpn\/Rios_MIPS_MultiCopies.pdf?dl=0\" target=\"_blank\"\u003eDownload the bulk copy order form here.\u003c\/a\u003e\n\u003c\/h3\u003e\n\t\t\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060879497,"sku":"IR-BMIPS-B-01","price":54.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Rios_MIPS_2018.png?v=1764193006"},{"product_id":"rvus-at-work-relative-value-units-in-a-changing-reimbursement-world-3rd-edition","title":"RVUs at Work: Relative Value Units in a Changing Reimbursement World 3rd Edition","description":"\u003ch3\u003eSure, you're busy. But is your medical practice productive?\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eRVUs at Work: Relative Value Units in a Changing Reimbursement World, 3rd Ed.\u003c\/strong\u003e is a practical print (and eBook) by Coker Group's Max Reiboldt and Justin Chamblee that gives medical practices roadmap for the transition from fee-for-service to fee-for-value-based payment systems.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/RVUs-Work-Relative-Changing-Reimbursement-ebook\/dp\/B07DL7YMC1\/\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n    \u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n        \u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n        \u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n        \u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n        \u003cli\u003e\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eWords of Praise\u003c\/a\u003e\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eMax Reiboldt and Justin Chamblee\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tThe reimbursement models are in transition causing confusion and uncertainty in the healthcare community. (MACRA and MIPS) By using RVUs in the correct manner, there is confidence that the provider gets paid for all the services he or she is rendering.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tThis book provides the latest information on RVUs and applies working knowledge to executives who are tasked with measuring various areas of productivity in the medical practice within the current healthcare landscape. Specific recommendations around physician productivity in the context of RVUs and the accountable care era are covered, including quality outcomes and allowable reimbursement.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eNoteworthy Features for the \u003c\/strong\u003e\u003cu\u003e\u003cstrong\u003e3\u003csup\u003erd\u003c\/sup\u003e Edition\u003c\/strong\u003e\u003c\/u\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tExpands the content well beyond just “RVUs” to consider other key considerations in the healthcare environment\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tTakes into consideration hot topics in the current market, such as MACRA and MIPS\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tSpecific content is included that is focused on the current value-based environment\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tUpdates RVU-based content to current market practices.  Given that the last version was published four years ago, that is like four decades in the healthcare realm\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tIncludes a specific chapter focused on technology, Securing the right technology to attain necessary data to provide to the right people at the right time.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tIncludes a specific chapter on the care coordination process\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tSpecifically considers practice management in the current healthcare environment, balancing fee-for-service and fee-for-value.\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPractical -- includes examples of how different real-world medical practices are using RVUs to cut costs, enhance efficiency, boost profitability, and assure quality of care.\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cp\u003e\n\t\t\tAlthough RVUs (Relative Value Units) were created as a payment methodology for Medicare, they have evolved into a valuable practice management tool used to track provider productivity, measure and define costs, negotiate managed care contracts, compensate physicians and benchmark key indicators. If you aren't tracking them and using them to their full value in medical practice management, you're missing a key piece of your practice's success\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tThe transition from fee-for-service to fee-for-value-based payment system is extremely concerning to healthcare providers. This book unwraps the critical issues and presents solutions for handling these challenges. Read this book and you'll have a feeling of competency in this confusing reimbursement system.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tThis book is directed to the following: Physicians, Practice Administrators and Office Managers, Hospital Network Administrators, Consultants, Revenue Cycle Managers, Healthcare Attorneys.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003ch3\u003e\n\t\t\tTable of Contents\u003c\/h3\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 1: Recent History and Background of Units of Measurement\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 2: MACRA and Units of Measurement\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 3: Physician-Hospital Alignment in a Value-Based Environment\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 4: Compensation in a Value-Based Reimbursement World\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 5: Legal Considerations of the Value-Based Reimbursement Era\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 6: The Playbook for wRVU-Based Alignment Structures and Alignment Models\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 7: Value Units and Technology\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 8: Management in a Hybrid Reimbursement Environment Performance Measurement\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 9: Care Coordination Processes\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 10: Conclusion and Summary Concerning Value Units\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003e\u003cimg alt=\"Max Reiboldt\" class=\"right\" src=\"\/store\/images\/products\/Max-Reiboldt-2018-125.jpg\" style=\"padding: 0px 10px;\"\u003e \u003c\/strong\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eMax Reiboldt, CPA\u003c\/strong\u003e is president\/CEO of Coker Group with 44 years of total experience; the last 25 years specifically focused on healthcare. He has experienced first-hand the incredible changes of healthcare providers, which uniquely equips him to handle strategic, tactical, financial, and management issues that health systems and physicians face in today's evolving marketplace.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tFrom his extensive work with health systems\/hospitals, medical practices, and related healthcare entities, Mr. Reiboldt understands the nuances of the healthcare industry, especially in such a dynamic age. He understands healthcare organizations’ needs to maintain viability in a highly-competitive market. His experience of having “experienced everything” in the healthcare industry equips him to provide pertinent counsel to clients. Whether a transitional provider or a more cutting-edge healthcare entity, Mr. Reiboldt is uniquely qualified to work with these organizations to provide sound solutions to every day and long-range challenges.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tAs president\/CEO, Mr. Reiboldt oversees Coker Group’s services and the general operations of the Firm. His “first love” is working with clients, providing sound financial, strategic, and tactical solutions to hospitals and health systems, medical practices, and other healthcare entities through keen analysis and problem-solving. Working with organizations of all sizes, Reiboldt engages in consulting projects nationwide.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tAn avid writer and speaker, Reiboldt enjoys educating healthcare leaders through books, white papers, articles, and speaking at national symposiums. His expertise encompasses physician\/hospital alignment initiatives, hospital service line development, clinical integration initiatives, financial analyses (including physician compensation plans), mergers and acquisitions, hospital and practice strategic planning, ancillary services development, PHO\/IPA\/MSO\/CIN development, appraisals, and “accountable care era” consultation. As the industry moves to adapting to many changes in response to healthcare reform, including the entire “volume-to-value” paradigm, he leads Coker Group’s efforts in this arena.\u003c\/p\u003e\n\t\t\u003cstrong\u003e\u003cimg alt=\"Justin Chamblee\" class=\"right\" src=\"\/store\/images\/products\/Justin-Chamblee-2018-125.jpg\" style=\"padding: 0px 10px;\"\u003e \u003c\/strong\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eJustin Chamblee, MAcc, CPA\u003c\/strong\u003e is a senior vice president and director of operations at Coker Group. As an executive healthcare consultant and certified public accountant, he provides strategic and financial counsel to healthcare organizations, physician practices, and healthcare attorneys throughout the country, dealing primarily with physician compensation and hospital-physician transactions. His work in physician compensation involves strategy, by assisting healthcare organizations to restructure their compensation arrangements to ensure they are consistent with the market on a macro and micro basis. Chamblee’s work also involves compensation valuation, by helping healthcare organizations ensure that their financial arrangements comply with the requirements of fair market value and commercial reasonableness. Other areas of expertise include contract negotiations, sale\/acquisition negotiations, strategic planning and business plan development, and other areas of finance.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tAs a recognized thought leader, Chamblee frequently presents at national conferences where physician leaders, healthcare legal counsel, and health system administrators gather to gain knowledge in the areas of physician compensation and hospital-physician integration. He has also authored several books and professional publications in collaboration with Greenbranch Publishing, Healthcare Financial Management Association, the American Medical Association, and HealthLeaders Media.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tIn addition to his consulting role, Mr. Chamblee is Coker’s director of operations, directing the day-to-day functioning of the company.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tHe has a BBA in Accounting and a Master’s in Accounting from Abilene Christian University, licensed as a Certified Public Accountant in the State of Texas, and a member of the American Institute of Certified Public Accountants. Additionally, he has completed extensive training through the Harvard Business School Leadership program.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-4\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cem\u003e\"Now, more than ever, it has become increasingly important for private practice physicians and hospital-owned physician practices to better understand the productivity of their providers. The 1st Edition of RVUs at Work was extremely beneficial to me, personally, and to upper administrative management within our organization. The book explains the evolution of \"where we were\" to \"where we need to be\" in terms of benchmarking productivity.  This is critical and useful in day-to-day operations and in the development of physician employment contracts covering 1) what is expected from a physician, and 2) how to incentivize highly productive physicians.  Since there is no one-size-fits-all approach, the book includes many useful tools for different methodologies.  I have recommended the 1st Edition of RVUs at Work and I highly recommend the newly revised 2nd Edition.\"\u003c\/em\u003e\u003c\/p\u003e\n\t\t\u003cp style=\"text-align: right;\"\u003e\n\t\t\tCarol Aiken,CMM,CPAR \u2028Physicians Network \u2028Compliance \u0026amp; Managed Care Contracting\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cp style=\"text-align: left;\"\u003e\n\t\t\t \u003cbr\u003e\n\t\t\t\u003cem\u003e\"Coker's publication, RVUs at Work, has been utilized across our organization and has provided us with very relevant and helpful \"blocking and tackling\" view of the current culture of wRVUs and their application in today's medical practice.\"\u003c\/em\u003e\u003c\/p\u003e\n\t\t\u003cp style=\"text-align: right;\"\u003e\n\t\t\tBrian Peoples\u003cbr\u003e\n\t\t\tCommunity Health Systems, Inc.\u003cbr\u003e\n\t\t\tBrentwood, TN\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060912265,"sku":"IR-BRVUS3-B-01","price":86.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Reiboldt_RVUs_3rd_ed_20183.png?v=1764193539"},{"product_id":"quality-care-affordable-care-how-physicians-can-reduce-variation-and-lower-healthcare-costs","title":"Quality Care, Affordable Care: How Physicians Can Reduce Variation and Lower Healthcare Costs","description":"\u003ch3\u003e\n    Book Offers Keys to Putting Doctors in Control\u003c\/h3\u003e\n\u003cp\u003e\n    Now that health insurance reform has been passed and upheld by the Supreme Court, the real job of reducing the cost of healthcare needs to begin. But reducing healthcare costs is an extremely difficult job, one which requires out-of-the-box thinking to succeed. Fortunately, reducing variation in healthcare delivery offers a great deal of promise while giving doctors the say they deserve in making changes to healthcare workflow.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\n\t\u003ca href=\"https:\/\/www.amazon.com\/Quality-Care-Affordable-Physicians-Healthcare-ebook\/dp\/B00ZBMVJ3E\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\n\t\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\n\t\t\t\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\n\u003c\/li\u003e\n\t\t\u003cli\u003e\n\t\t\t\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eWords of Praise\u003c\/a\u003e\n\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eDr. Lawrence Shapiro\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tIn \u003cu\u003eQuality Care, Affordable Care\u003c\/u\u003e, \u003cstrong\u003eDr. Lawrence Shapiro\u003c\/strong\u003e explains how by using the simple but potent variation-reduction process, physicians can take charge of healthcare reform to improve health and reduce the cost of care. And he tells the real-life story of how the variation reduction program at the \u003cu\u003ePalo Alto Medical Foundation, which he runs, saved $31 million\u003c\/u\u003e by instituting a series of specialty-oriented variation-reduction programs. He also shares the five pillars of a successful variation-reduction program, and explains how providers can use these approaches to build their own in-house variation reduction effort.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tDon't miss this opportunity to understand and implement an approach to healthcare change which puts doctors in the driver s seat. This book offers a practical, hands-on guide to getting a variation-reduction program in place that physicians will sign up for. It offers a unique take from a physician leader who has personally led a highly-successful program and explains in plain language how to take advantage of his experience.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003ch3\u003e\n\t\t\tTable of Contents\u003c\/h3\u003e\n\t\t\u003cstrong\u003ePart I: The Path to Variation Reduction\u003c\/strong\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 1: Unwarranted Variation\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tPreference Versus Supply\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tWarranted Versus Unwarranted\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tValue\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAffording the New\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Dartmouth Atlas\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tMcAllen, Texas\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tIsn’t This Rationing?\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tSomething Different\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 2: Inappropriate Use\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tIHI’S Framework\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Prototyping Community\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tPAMF at IHI\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 3: The Inefficiency of “Efficiency”\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tTiering the Network\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAetna’s Black Box\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tCost not Efficiency\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAre the Data Wrong?\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 4: Variation Reduction\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Prehistory of Variation Reduction\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tVariation Reduction 0.1\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tVariation Reduction 1.0\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 5: Our Results\u003c\/strong\u003e\n\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003ePart II: Changing Minds, Changing Practices\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 6: Why Bother?\u003c\/strong\u003e\n\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 7: Addressing Physicians’ Concerns\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\t“Won’t This Lower My Income?”\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\t“Won’t This Skew My Stats?”\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\t“Won’t This Hurt My Productivity?”\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\t“Won’t This Interfere with My Autonomy?”\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\t“Isn’t This Just ‘Cookbook Medicine’?”\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 8: Growing Local Experts\u003c\/strong\u003e\n\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 9: Understanding Variation\u003c\/strong\u003e\n\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 10: Pillars of Variation Reduction\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAffordability Is the Answer\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tValue\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tYou’re the Experts\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThey’re the Experts, Stupid\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\t“We Can Get You That Information”\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\t“We Didn’t Say It Was Perfect”\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Foundation\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003ePart III: Variation Reduction by the Book\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 11: Is Variation Reduction Right for You?\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tRobust Data\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tA Workable Group Structure\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tPhysician Engagement\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 12: Working with Data\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tStart with Targeted Groups of Physicians\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tGather a Lot of Patient Data\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tFilter Down to Data That’s Comparable\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAttribute the Data Consistently\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 13: Analyzing and Communicating Variation\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAnalyzing Variation\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tCommunicating Variation\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tPersonalizing Variation\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 14: Herding Cats\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tTwo Productive Meetings\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Meeting From Hell\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tSet Up the Right-Sized Meeting\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tMake the Meeting Happen\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tStructure the Meeting\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAdapt to Participants’ Needs\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tFoster Synergies\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tWrite a Standard of Care\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tSpread the Standard\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eChapter 15: Solving Problems\u003c\/strong\u003e\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tGetting to the Heart of the Matter\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tMinding the Gaps\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tTurning Over the Stone\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tTraining Variation-Reduction Champions\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHelping the Physicians Choose\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tInsisting on Value\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tConclusion\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tEndnotes\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003e\u003cimg alt=\"Lawrence Shapiro\" class=\"right\" src=\"images\/products\/images\/Lawrence-Shapiro_front_Palo_Alto_250w.jpg\" style=\"padding: 0px 10px;\"\u003e \u003c\/strong\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eLawrence Shapiro, MD\u003c\/strong\u003e is a board-certified physician with a specialty in pulmonary medicine. For the last twenty years, he has been enmeshed in the healthcare system known as Managed Care. As a result of these experiences with physicians, medical groups, hospitals and health plans, he initiated the Variation Reduction Process at the Palo Alto Medical Foundation, which has reduced the cost of healthcare while increasing quality.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\n\t\t\"A seminal resource at a critical time! Dr. Shapiro unveils the complex relationships between stakeholders in the changing healthcare environment in America, demystifying the thought processes and motivations of doctors, insurers and patients, alike. Through fascinating examples from his team's work, Dr. Shapiro outlines successful measures to effect maximum value (quality\/cost), detailing a robust process for physician-led, data-driven standard development, supporting affordable and regionally appropriate care of the highest quality.\"\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003cp style=\"text-align: right;\"\u003e\n\t\t\t\u003cstrong\u003e\u003cspan style=\"font-size: small;\"\u003e\u003cem\u003eErica Weirich, MD\u003c\/em\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\n\t\t\t\u003cspan style=\"font-size: small;\"\u003e\u003cem\u003eDirector, Global Health Research Foundation Adjunct Clinical Assistant Professor of Medicine Stanford University School of Medicine\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cp\u003e\n\t\t\t\"In his new book, Quality Care, Affordable Care, Dr. Shapiro provides a novel solution to bending the cost curve and improving patient outcomes, a physician's perspective and recipe for success in an increasingly value conscious health care market. The book provides much needed fresh insight that takes the mystery out of medical cost reduction through a practical program of variation reduction - and puts the solution back in the hands of physicians. As an experienced physician and health care administrator, Shapiro provides his proven formula for eliminating unnecessary, costly and potentially risky medical care while providing greater value to the patient through improved outcomes.\"\u003c\/p\u003e\n\t\t\u003cp style=\"text-align: right;\"\u003e\n\t\t\t\u003cstrong\u003e\u003cspan style=\"font-size: small;\"\u003e\u003cem\u003eKarl G. Sylvester, MD\u003c\/em\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\n\t\t\t\u003cspan style=\"font-size: small;\"\u003e\u003cem\u003eAssociate Professor of Surgery and Pediatrics\u003cbr\u003e\n\t\t\tExecutive Director, Center for Fetal and Maternal Health Lucile Packard Children's Hospital\u003cbr\u003e\n\t\t\tStanford University School of Medicine\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cp\u003e\n\t\t\t\"Formal guidelines are applicable to only a small fraction of clinical practice. Dr. Shapiro engagingly shows how groups of physicians asking questions about variations in their own practices can develop, and then adhere to, their own guidelines. Creating such learning healthcare systems is the best way to increase value in health care.\"\u003c\/p\u003e\n\t\t\u003cp style=\"text-align: right;\"\u003e\n\t\t\t\u003cstrong\u003e\u003cspan style=\"font-size: small;\"\u003e\u003cem\u003eHarold S. Luft, PhD\u003c\/em\u003e\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\n\t\t\t\u003cspan style=\"font-size: small;\"\u003e\u003cem\u003eCaldwell B. Esselstyn Professor Emeritus of Health Policy and Health Economics University of California, San Francisco\u003cbr\u003e\n\t\t\tAuthor, Total Cure: The Antidote to the Healthcare Crisis\u003c\/em\u003e\u003c\/span\u003e\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003c!-- close horizontalTab --\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987060977801,"sku":"IR-BQUALITY-B-01","price":39.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/shapiro_cover1.png?v=1764540528"},{"product_id":"the-problem-employee-how-to-manage-the-employees-no-one-wants-to-manage","title":"The Problem Employee: How to Manage the Employees No One Wants to Manage","description":"\u003cp\u003eHealthcare executives must keep their problem employees in line (and keep turnover to a minimum) or fire them without incurring legal consequences. Yet, it is difficult to know how to bring problem employees back into line and to minimize and contain the damage they do. Many healthcare executives find the task to be a challenging, time-consuming, and vexing test of their leadership ability and patience.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThe Problem Employee\u003c\/em\u003e presents complete, clear, how-to-do-it strategies for managing problem employees and delves into 17 of the most challenging and diabolical problem employees that healthcare leaders are likely to encounter. This is the book healthcare executives will need whether they find themselves supervising a toxic, untrustworthy, pessimistic, burned out, lazy, overworked, cliquish, or childish employee -- or whether they manage a prima donna, a drama queen, a bully, a gossip, or even a slob.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/dp\/B08XC7ZJ1D\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003ch3\u003eWhat this book will do for you:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eProvide an at-your-fingertips ready resource that you can use today and tomorrow.\u003c\/strong\u003e Read individual chapters right away to help you manage your current problem employee. But also use this book as a career-long on-the-shelf reference that you can return to again and again as you (or one of your direct reports) encounter new and different types of problem employees.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTeach you a tailored approach to managing the most common types of problem employees.\u003c\/strong\u003e There is no one-size-fits-all cookie cutter strategy that will work with every problem employee. This book takes a deep dive into 17 different types of problem employees. You’ll learn what’s behind each problem employee’s unique behavior -- why a gossip gossips, a bully bullies, a prima donna is a prima donna, and a drama queen is a drama queen. Most importantly, you’ll learn how to tailor your management strategy according to each problem employee’s needs.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBoost your confidence.\u003c\/strong\u003e Managing problem employees is a difficult, sometimes confusing, and often lonely task. \u003cem\u003eThe Problem Employee\u003c\/em\u003e will help you to feel more confident because you will know what to do (and not do), when to do it, and how to do it, step-by-step. As well, each chapter includes a bonus feature that will give you examples of policies, helpful tips to share with your employees, or lessons about the variations in problem employees that often crop up.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTeach you how to manage a star performer.\u003c\/strong\u003e While we can’t classify star performers as problem employees, they do require special care and handling. This book includes a bonus chapter that addresses the special challenges of managing star performers. It also teaches you how to minimize jealousy and resentment from the rest of your healthcare team.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you’re a healthcare executive or leader who manages even one employee, \u003cem\u003eThe Problem Employee\u003c\/em\u003e is for you.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cstrong\u003eTABLE OF CONTENTS \u003c\/strong\u003e\u003cbr\u003e\n\u003cul\u003e\n\u003cli\u003ePART 1: PROBLEM EMPLOYEES: THE BIG PICTURE\u003c\/li\u003e\n\u003cli\u003ePART 2: MANAGING YOUR PROBLEM EMPLOYEES\u003c\/li\u003e\n\u003cli\u003eChapter 1: Managing a Toxic Employee\u003c\/li\u003e\n\u003cli\u003eChapter 2: Managing a Bully\u003c\/li\u003e\n\u003cli\u003eChapter 3: Managing Your Team’s Weakest Link\u003c\/li\u003e\n\u003cli\u003eChapter 4: Managing a Lazy Employee\u003c\/li\u003e\n\u003cli\u003eChapter 5: Managing a Drama Queen\u003c\/li\u003e\n\u003cli\u003eChapter 6: Managing a Childish Employee\u003c\/li\u003e\n\u003cli\u003eChapter 7: Managing a Gossip\u003c\/li\u003e\n\u003cli\u003eChapter 8: Managing an Employee Who Dislikes You\u003c\/li\u003e\n\u003cli\u003eChapter 9: Managing a Micromanaged Employee\u003c\/li\u003e\n\u003cli\u003eChapter 10: Managing an Overworked Employee\u003c\/li\u003e\n\u003cli\u003eChapter 11: Managing an Employee with Low Morale\u003c\/li\u003e\n\u003cli\u003eChapter 12: Managing a Cliquish Employee\u003c\/li\u003e\n\u003cli\u003eChapter 13: Managing a Distrustful Employee\u003c\/li\u003e\n\u003cli\u003eChapter 14: Managing a Pessimistic, Cynical, or Gloomy Employee\u003c\/li\u003e\n\u003cli\u003eChapter 15: Managing a Slob\u003c\/li\u003e\n\u003cli\u003eChapter 16: Managing a Productive Prima Donna\u003c\/li\u003e\n\u003cli\u003eChapter 17: Managing a Burned-Out Employee\u003c\/li\u003e\n\u003cli\u003eBonus Chapter: Managing a Star Performer\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cimg alt=\"Laura Hills\" class=\"right\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/Laura_Hills_author.jpg?v=1611696060\" style=\"padding: 10px; float: right;\"\u003e\n\u003cp\u003e\u003cstrong\u003eDr. Laura Hills, D.A.\u003c\/strong\u003e has accomplished many things over a distinguished 40-year career but defines herself first and foremost as an educator. Her passion is to teach professionals how to build better relationships, communicate more effectively, and lead others. She is well known for her programs, books, and articles, and notably, has been the staff development columnist for \u003cem\u003eThe Journal of Medical Practice Management\u003c\/em\u003e since 1998.\u003c\/p\u003e\n\u003cp\u003eDr. Hills has grounded her work in a rigorous academic foundation. She holds a Doctor of Arts in higher education with a focus on adult learning and leadership and wrote and published her award-winning dissertation on leadership legacies. She lives in Baltimore, Maryland, with her husband, Cornell Hills, and is the mother of three adult daughters.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987061010569,"sku":"IR-BPROBLEM-B-01","price":48.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Hills_Problem_Employees_Shop_Cover_efb93acb-06c4-4eab-abe5-7935991617a7.png?v=1764540608"},{"product_id":"heart-story-improbable-journey-cardiologist-thomas","title":"The Heart of the Story: My Improbable Journey as a Cardiologist","description":"\u003cp style=\"text-align: left;\"\u003e\u003cspan style=\"color: #ff8000;\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003eJoan L. Thomas, MD, CPE, FACC with Sandra J. Parker\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eThe Heart of the Story: My Improbable Journey as a Cardiologist\u003c\/em\u003e is an examination of the struggles and successes of one woman cardiologist. The story initially focuses on the unlikely path Dr. Joan Thomas took to become a cardiologist — a specialty still dominated by men.\u003c\/p\u003e\n\u003cp\u003eThis inspiring memoir encourages the next generation of young women, whether just entering or already working in the medical profession, to understand not only the risks and sacrifices made by the women who preceded them, but also the positive changes that have been achieved by breaking through many barriers. \u003c\/p\u003e\n\u003cp\u003eDr. Thomas’ astute observations infuse this memoir with topics such as:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe importance of transparency in all aspects of healthcare.\u003c\/li\u003e\n\u003cli\u003eThe importance of improving negotiating skills of women physicians regarding contracts, salaries, and benefits.\u003c\/li\u003e\n\u003cli\u003eEqual recognition for equal work in both clinical and research arenas.\u003c\/li\u003e\n\u003cli\u003eInequality in the promotion process in academic medicine and what it takes for women to be promoted.\u003c\/li\u003e\n\u003cli\u003eThe ongoing, although less-obvious, prevalence of gender discrimination.\u003c\/li\u003e\n\u003cli\u003eHow and why women are still penalized in the workplace for taking maternity leave and raising a family.\u003c\/li\u003e\n\u003cli\u003eThe importance of persevering and having the courage to take risks.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThis memoir chronicles the challenges the author faced, the glass ceilings cracked or broken, and how Dr. Thomas’ efforts along the way resulted in her professional success.  Her inside perspective as narrator documents the discrimination she endured, but also her gratitude to the male mentors who were ahead of their time, recognizing Dr. Thomas’ potential, irrespective of her gender.\u003c\/p\u003e\n\u003cp\u003eDr. Thomas’s life story should give women the courage and excitement to think big and pursue their career dreams.  \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eEARLY PRAISE!\u003c\/strong\u003e\u003c\/p\u003e\n\u003cblockquote\u003e\n\u003cp\u003e“This book is both honest and brave, presenting a compelling case for breaking down the glass ceiling in medical education. It should be read, not just by all medical practitioners, but by anyone who cares about the quality of medical care.”\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003cp\u003e\u003cstrong\u003eTable of Contents \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eChapter 1  A Broken Heart\u003c\/p\u003e\n\u003cp\u003eChapter 2  How It All Began\u003c\/p\u003e\n\u003cp\u003eChapter 3  The 1950s\u003c\/p\u003e\n\u003cp\u003eChapter 4  The 1960s\u003c\/p\u003e\n\u003cp\u003eChapter 5  Nursing\u003c\/p\u003e\n\u003cp\u003eChapter 6  The 1970s\u003c\/p\u003e\n\u003cp\u003eChapter 7  The Big Decision\u003c\/p\u003e\n\u003cp\u003eChapter 8  Starting Medical School\u003c\/p\u003e\n\u003cp\u003eChapter 9  Second Year\u003c\/p\u003e\n\u003cp\u003eChapter 10 Third Year\u003c\/p\u003e\n\u003cp\u003eChapter 11 The Hippocratic Oath\u003c\/p\u003e\n\u003cp\u003eChapter 12 Residency\u003c\/p\u003e\n\u003cp\u003eChapter 13 Finishing Residency\u003c\/p\u003e\n\u003cp\u003eChapter 14 Transitional Year and a Wedding\u003c\/p\u003e\n\u003cp\u003eChapter 15 First and Second Year of Fellowship\u003c\/p\u003e\n\u003cp\u003eChapter 16 A Year of Survival\u003c\/p\u003e\n\u003cp\u003eChapter 17 Finally a Cardiologist\u003c\/p\u003e\n\u003cp\u003eChapter 18 Building a Practice\u003c\/p\u003e\n\u003cp\u003eChapter 19 Running\u003c\/p\u003e\n\u003cp\u003eChapter 20 Building a Reputation\u003c\/p\u003e\n\u003cp\u003eChapter 21 Taking a Leap of Faith\u003c\/p\u003e\n\u003cp\u003eChapter 22 Breaking Through Barriers\u003c\/p\u003e\n\u003cp\u003eChapter 23 The Doctor-Patient Relationship\u003c\/p\u003e\n\u003cp\u003eChapter 24 The Medical Revolution\u003c\/p\u003e\n\u003cp\u003eChapter 25 The Good, the Bad, and the Ugly\u003cstrong\u003e   \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAbout the Author\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eDr. Joan L. Thomas is a retired cardiologist from Rochester, New York, where she healed hearts for 31 years. After finishing high school in the town of Port Washington on Long Island, New York, she headed upstate to earn an RN degree and a bachelor’s degree in biology from Syracuse University. After working as a nurse for eight years, Dr. Thomas completed a nurse practitioner program and then worked in the cardiology clinic at SUNY Upstate University Hospital in Syracuse. In 1983, she earned her MD from SUNY Upstate Medical University and went on to an internal medicine residency and then a cardiology fellowship at the University of Rochester Medical Center.\u003c\/p\u003e\n\u003cp\u003eDuring her long career, she treated thousands of patients in her cardiology practice, improving their quality of life and in many cases facilitating a longer and more fulfilling life. Acknowledging the contributions of the women who preceded her in medicine, Dr. Thomas widened the path to ensure that the next generation of women would be called \u003cem\u003ecardiologists\u003c\/em\u003e rather than \u003cem\u003ewomen cardiologists \u003c\/em\u003eand be accorded the respect and financial remuneration commensurate with men in the profession.\u003c\/p\u003e\n\u003cp\u003eThroughout her career, she was a fierce advocate of financial equity and fair treatment for herself and for the women who would follow her in the profession. She also worked to educate other physicians and the public about the prevalence and treatment of heart disease in women. Dr. Thomas retired in 2021 and volunteers at Volunteers in Medicine, a large free clinic for individuals working without access to health care. She lives on Daufuskie Island off the coast of South Carolina with her husband, Clayton Miller, and a rescue dog named Zeus.\u003c\/p\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987061043337,"sku":"IR-BHEART-B-01","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Thomas_Heart_updated_final_366b33ca-3d3a-4bc5-bac2-33916155676e.png?v=1764192919"},{"product_id":"i-want-to-be-a-chief-medical-officer-now-what-hoffman","title":"I Want to Be a Chief Medical Officer: Now What?","description":"\u003cp\u003ePhysicians aspiring to become a chief medical officer: Are you ready to take the next step in your career? Look no further than the new book from AAPL and author Rex Hoffman, MD, MBA, FACHE, CPE. This comprehensive guide is designed to help you put your best foot forward and achieve your goal of becoming a chief medical officer.\u003c\/p\u003e\n\u003cp\u003eThrough the use of surveys and interviews with chief executive officers and regional and system CMOs, this book provides unique insights into what hiring managers are looking for in potential CMOs. Furthermore, the book covers the different types of chief medical officer roles, including those in hospitals, medical groups, health plans, and health systems, providing readers with a comprehensive understanding of the field.\u003c\/p\u003e\n\u003cp\u003eThe book is divided into five parts, with each section focusing on a different aspect of the journey toward becoming a CMO.\u003c\/p\u003e\n\u003cp\u003ePart I provides an overview of what a chief medical officer does, as well as the pros and cons of leaving a clinical practice to become a CMO.\u003c\/p\u003e\n\u003cp\u003ePart II covers the importance of experience, MBA\/MHA\/MMM\/CPE credentials, or fellowship when applying for a chief medical officer role.\u003c\/p\u003e\n\u003cp\u003ePart III focuses on the application process itself, including tips on where to find CMO jobs, how to review job descriptions, and how to prepare a standout resume.\u003c\/p\u003e\n\u003cp\u003ePart IV includes advice from four individuals who have held various CMO roles, providing readers with a deeper understanding of the different types of CMO positions.\u003c\/p\u003e\n\u003cp\u003eFinally, Part V covers what to do once you land your dream job, including how to spend your first 90 days on the job and the importance of having a mentor.\u003c\/p\u003e\n\u003cp\u003eBy gaining a deeper understanding of what it takes to become a successful chief medical officer, readers will gain confidence in their journey toward this goal. Each of the authors is a successful CMO and a subject matter expert in the topics they are writing about, providing readers with valuable insights and knowledge to help them succeed.\u003c\/p\u003e\n\u003cp\u003eThis resource will be useful to any physician who aspires to become a chief medical officer. However, it will also be valuable to current chief medical officers who are looking to change jobs and become a CMO somewhere else.\u003c\/p\u003e\n\u003c!----\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987061076105,"sku":"IR-BWANTCMO-B-01","price":46.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/HoffmanCMONowWhat.png?v=1764193704"},{"product_id":"integrating-behavioral-health-into-the-medical-home-a-rapid-implementation-guide","title":"Integrating Behavioral Health into The Medical Home: A Rapid Implementation Guide","description":"\u003cp\u003e\u003cstrong\u003eIntegrating Behavioral Health into the Medical Home: A Rapid Implementation Guide\u003c\/strong\u003e offers up- to-the-minute guidance on how to integrate behavioral health (BH) into primary care in a manner which is legal, profitable, clinically effective, time-efficient, and reflective of best practices.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Integrating-Behavioral-Health-into-Medical-ebook\/dp\/B01ATF47CC\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\t\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\t\t\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\t\t\u003cli\u003e\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eWords of Praise\u003c\/a\u003e\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eKent A. Corso, PsyD, BCBA-D; Christopher L. Hunter, PhD, ABPP; Owen Dahl, MBA, FACHE, LSSMBB; Gene A. Kallenberg, MD; Lesley Manson, PsyD\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003eA one-of-a-kind practical resource not available anywhere else, the distinguished authors present the facts here to help you make rapid and accurate decisions while integrating for the first time or improving your current integrated BH program. The book is geared toward practice leaders or anyone responsible for launching and overseeing a BH service.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cstrong\u003eTopics Include\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tWhy? Understand how healthcare delivery and population management must incorporate behavioral health, especially in the medical home\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tWhich service delivery model is the right fit for your organization? And how to roll-out a program system-wide\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tLearn how to leverage integrated behavioral health services in the medical home to help you achieve the Triple Aim\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow to develop and organize your team and get buy-in from all stakeholders\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tPersonnel selection and training all staff to deliver team-based success\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow to shoot past business competitors who do not have these programs\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tSample business tools: policy samples; templates for business case analyses; surveys for your medical staff; sample pro formas, funding and program evaluation tools, and much more...\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tInsider Tips: A step-by-step guide to achieve the ROI (Return on Investment) desired\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tClear Do's and Don'ts to improve financial and clinical outcomes\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tBest Practices: Case Examples of outcomes and cost savings\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tHow to make these programs worth developing and sustaining... clinically and financially\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cstrong\u003eSECTION I: GETTING STARTED\u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tIntroduction\u003cbr\u003e\n\t\tChapter 1: Why Integrate Behavioral Health?\u003cbr\u003e\n\t\tChapter 2: Shared Interprofessional Skills:  Language and Collaboration Optimize Operations\u003cbr\u003e\n\t\tChapter 3: What Are Your Needs?\u003cbr\u003e\n\t\tChapter 4: A Menu of Integrated Behavioral Health Options\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eSECTION II: BUSINESS DEVELOPMENT, POLICY, AND OPERATIONS\u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tChapter 5: Policy\u003cbr\u003e\n\t\tChapter 6: Business Development\u003cbr\u003e\n\t\tChapter 7: Calculating Value and Revenue Cycles\u003cbr\u003e\n\t\tChapter 8: Measuring Your Program’s Impact\u003cbr\u003e\n\t\tChapter 9: Hiring\u003cbr\u003e\n\t\tChapter 10: Training\u003cbr\u003e\n\t\tChapter 11: Facilitating the Transition Process to Integrated Care\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cstrong\u003eSECTION III: CASE STUDIES, PROFILES, AND EXEMPLARS\u003c\/strong\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tChapter 12: System Initiatives\u003cbr\u003e\n\t\tIMPACT\u003cbr\u003e\n\t\tColorado Access\u003cbr\u003e\n\t\tAetna\u003cbr\u003e\n\t\tCherokee Health Systems\u003cbr\u003e\n\t\tIntermountain Health\u003cbr\u003e\n\t\tEdmonton Southside Primary Care Network\u003cbr\u003e\n\t\tThe Piedmont Health Group\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\tGLOSSARY\u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\tAbout the Authors\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cstrong\u003eKent A. Corso, PsyD, BCBA-D\u003c\/strong\u003e, is a licensed clinical health psychologist and board certified behavior analyst. As a veteran of Operation Enduring Freedom, he is a former Air Force officer with 15 years of teaching and training experience in university and medical settings. Dr. Corso currently holds an adjunct assistant professor position in the Department of Family Medicine at the Uniformed Services University of Health Sciences. He leads the primary care behavioral health program for the Military Health System in the Washington, D.C., region, which enrolls more than 137,000 beneficiaries. Dr. Corso is the president of NCR Behavioral Health, a consultation group that assists diverse healthcare delivery systems in the United States and abroad in the development of profitable, cost saving, quality-enhancing integrated behavioral health programs by leveraging population health principles, cutting-edge practice models, sound business strategies, and high-quality training.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cstrong\u003eChristopher L. Hunter, PhD, ABPP\u003c\/strong\u003e, graduated from the University of Memphis specializing in behavioral medicine. He is board certified in clinical health psychology and works for the Defense Health Agency as the Department of Defense (DoD) program manager for behavioral health in primary care. As the DoD lead for the last seven years, he has worked to develop policy, secure funding, and oversee the rollout of primary care behavioral health services for 3.3 million Military Health System enrollees. He is a previous chair for the Society of Behavioral Medicine’s integrated primary care special interest group and is a Collaborative Family Health Care Association board member. He has extensive experience developing integrated primary care behavioral health services as well as training individuals to work in primary care settings to treat common mental health conditions (e.g., depression), health behavior problems (e.g., tobacco use, obesity) and chronic medical conditions (e.g., diabetes, chronic pain). He is also the lead author on the 2009 book, Integrated Behavioral Health in Primary Care: Step-by-Step Guidance for Assessment and Intervention and a co-editor of the 2014 Handbook of Clinical Psychology in Medical Settings: Evidence-based Assessment and Intervention\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cstrong\u003eOwen Dahl, MBA, FACHE, CHBC, LSSMBB\u003c\/strong\u003e, has been active in healthcare management for almost 50 years. He received his bachelor’s degree from Concordia College, Moorhead, Minnesota, where he was a member of the first graduating class in the hospital administration program. He received his master’s degree from the University of Northern Colorado and has done additional study at NOVA Southeastern in Ft. Lauderdale, Florida. He spent more than a decade as a hospital administrator in various facilities in South Dakota. He also served in the United States Air Force and the Army National Guard. His move to New Orleans in 1983 brought a major career change. He started a practice management and billing company, which grew to manage 65 physicians in 11 different practices. In 1993, he advanced to Fellow in the American College of Health Care Executives with a paper on Total Quality Management and its application to the medical practice. Hurricane Katrina brought about another change that led to his current efforts as an author, consultant, public speaker, and adjunct professor. He has worked with Loyola University in New Orleans, the University of New Orleans, the Louisiana State University School of Medicine, and the University of Houston–Clear Lake on physician practice management programs. This change came about due to a long-standing passion to seek to improve the delivery of patient care through training and education. He developed the first certification program for the Professional Association of Health Care Office Managers (PAHCOM) and the certification program for the National Society of Certified Health Care Business Consultants (NSCHBC). Currently an independent consultant with an affiliation with the Medical Group Management Association (MGMA), he has developed training programs in various “belt” levels in Lean Six Sigma and the application to today’s medical practice. Mr. Dahl is married with three children and two grandchildren. He currently resides in The Woodlands, Texas.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cstrong\u003eDr. Gene “Rusty” Kallenberg\u003c\/strong\u003e has been the chief of the Department of Family Medicine and Public Health and vice chair of the Department of Family and Preventive Medicine at the University of California, San Diego (UCSD) since 2001. Previously he was the chief of family medicine and assistant dean for curricular projects at George Washington University (1982–2001). He has been a member of the Collaborative Family Healthcare Association (CFHA) for the past 18 years and is the current president, having served on the board for the past three years and as treasurer. Dr. Kallenberg has overseen the development of integrated behavioral healthcare programs within the PCMH-certified family x Integrating Behavioral Health into the Medical Home: A Rapid Implementation Guide medicine practices of his Division of Family Medicine (DFM) since 2002. With over 23 part-time trainee, intern, and licensed MFTs and psychologists and psychiatrists, the DFM Collaborative Care Team serves several thousand patients each year. Dr. Kallenberg also is the director of the new UCSD Center for Integrative Medicine, which opened in 2010. Dr. Kallenberg’s interests include new models of primary care, mental health\/primary care collaboration, integrative medicine and undergraduate\/graduate medical education, and competency assessment in the content areas of communication skills, doctor-patient-family relationships, health systems, and professionalism.\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cstrong\u003eLesley Manson, PsyD\u003c\/strong\u003e, has spent over a decade providing direct service. Her dedication to behavioral health and integrated care models led her to directing behavioral health programs, providing continuing education to healthcare providers, and developing workshops and trainings for behavioral health and primary care providers to be successful and integral members of healthcare teams. She has advanced experience in continuous quality improvement, behavior change, and standardization and outcome measurement for behavioral health programs integrated into primary care. Dr. Manson has spearheaded multidisciplinary teams for primary care process improvement and population-specific quality improvement and standardization, which has led to improved healthcare outcomes, enhanced quality assurance, increased compliance and patient engagement, and reduced healthcare costs. She was an integral member of teams for the development of electronic medical health records with integrated shared behavioral health focusing on standardization, best practices, and evidence-based techniques. Her history as a healthcare executive has led her to developing national presentations and publications on integration with both clinical and management focus and providing consultation and training for primary care and medical\/behavioral organizations in developing and auditing for integrated care sustainability. Historically, Dr. Manson has been an active member of her local and national professional primary care and behavioral health organizations, serving on numerous boards and receiving recognition. She is a former president of the North Coast Association of Mental Health Professionals in California and was honored with certificate training from the Johnson and Johnson UCLA Health Care Executive Program. She is also a master trainer for the Institute for Health Care Communication and conducts workshops in the area of clinician-patient interaction and communication to meet the Triple Aim. Dr. Manson serves as a clinical assistant professor and director of integrated training initiatives at Arizona State University’s Doctor of Behavioral Health Program.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-4\"\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eEARLY PRAISE!\u003c\/strong\u003e\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\t\u003cem\u003e\"For those ready to move up to integrating behavioral health in primary care, this book should be the first stop. It is easy to read, comprehensive, and extremely practical— down to the level of job descriptions, worksheets, staffing ratios, and templates. The business and finance sections are easy to understand yet sophisticated—they should be required reading for all leaders working in primary care. These authors have produced something of real value. Bravo, and Thank You!\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tFrank Verloin deGruy III, MD, MSFM\u003cbr\u003e\n\t\t\tWoodward-Chisholm Professor and Chair\u003cbr\u003e\n\t\t\tDepartment of Family Medicine\u003cbr\u003e\n\t\t\tUniversity of Colorado School of Medicine\u003cbr\u003e\n\t\t\tAurora, CO\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cem\u003e\"A welcome and timely resource for organizations looking to engage in integrated behavioral healthcare. It summarizes the published literature, information from case studies, and the authors' experiences from years in the field.  Written in a concise, user-friendly format which will guide you step-by-step through the implementation process. I wish that this book existed years ago when KP started the integration journey.\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\tAndrew Bertagnolli, PhD\u003cbr\u003e\n\t\t\tSenior Manager—Integrated Behavioral Health Care Management Institute\u003cbr\u003e\n\t\t\t Kaiser Permanente\u003cbr\u003e\n\t\t\tOakland, CA\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cem\u003e\"Physicians know that clinical outcomes can be improved by managing behavioral health comorbidities along with physical illnesses. But where do physicians and medical practices start?\u003c\/em\u003e\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cem\u003eKent Corso and his distinguished co-authors give us the roadmap in Integrating Behavioral Health Into the Medical Home: A Rapid Implementation Guide. The book is well organized and provides a brilliant set of new tools to assess which service delivery model is right for your organization, how to master personnel selection and training of staff members, and a step-by-step guide on how to achieve the return on investment required to get the buy-in from your practice stakeholders.\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tKevin Pho, MD Founder, www kevinmd.com\u003cbr\u003e\n\t\t\tNasha, NH\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cem\u003e\"Available at just the right time, this 'bottom line up front' book provides concise guidance for healthcare companies seeking to integrate behavioral health services into primary care. The authors provide a variety of forms to assist with selection of a service delivery model, develop a business plan, and evaluate return on investment. It concludes with a variety of case studies and exemplars to assure reader understanding and confidence in moving forward. Bravo!\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\tPatricia J. Robinson, PhD Director of Training and Program Evaluation\u003cbr\u003e\n\t\t\tMountainview Consulting Group\u003cbr\u003e\n\t\t\tPortland, OR\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cem\u003e \"I am tremendously excited to share this short book with all of my colleagues who are striving to establish and improve their own Primary Care Medical Home via integrating behavioral health—which means about everyone I know! The experienced authors achieve this book's stated purpose as 'A Rapid Implementation Guide'  with succinct practical summaries of key points highlighted at the start of each chapter and often followed by easily understood appendices. This book is well referenced and written to help all of us, from novices to experienced pioneers.\"\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tMacaran (Mac) Baird, MD, MS\u003c\/em\u003e\u003cbr\u003e\n\t\t\tProfessor and Chair, Department of Family Medicine and Community Health\u003cbr\u003e\n\t\t\tUniversity of Minnesota Medical School\u003cbr\u003e\n\t\t\tMinneapolis, MN\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cem\u003e\"Just in the nick of time with healthcare reform, Corso, Hunter, Dahl, Kallenberg, and Manson bring us an eminently readable, highly practical manual to guide the process of integrating behavioral into physical healthcare. Healthcare reform provides the guidelines, this book provides invaluable blueprints that can be adapted to your context. It's even occasionally funny! We live in a period of rapid change in healthcare; new financing incents comprehensive integrated care without providing guidance about how to make the care a practical reality. This essential book fills that gap—everything from integrated care models, financing, personnel, skill development, and exemplars.\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tSusan H McDaniel, PhD ABPP\u003cbr\u003e\n\t\t\tDr. Laurie Sands Distinguished Professor of Families \u0026amp; Health\u003cbr\u003e\n\t\t\tDirector, Institute for the Family, Department of Psychiatry\u003cbr\u003e\n\t\t\tAssociate Chair of Family Medicine\u003cbr\u003e\n\t\t\tUniversity of Rochester Medical Center\u003cbr\u003e\n\t\t\tRochester, NY\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cem\u003e\"We all have a neck connecting our head and body. This means every aspect of physical health is influenced by our minds. Addressing either physical health or mental health without integrating the two leads to failure—something we can't afford to have happen. Integrating Behavioral Health into the Medical Home: A Rapid Implementation Guide is the tool everyone needs in order to facilitate truly integrated healthcare—a must read!!\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tPaul Grundy, MD, MPH IBM's Global Director of Healthcare Transformation\u003cbr\u003e\n\t\t\tPresident, Patient-Centered Primary Care Collaborative\u003cbr\u003e\n\t\t\tHopewell Junction, NY\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cem\u003e\"As momentum gains to truly embrace patient-centered healthcare, this how-to book is an essential component of your performance improvement library. Use Integrating Behavioral Health into the Medical Home: A Rapid Implementation Guide to architect your medical practice into a medical home successfully serving the whole person.\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\t\u003cbr\u003e\n\t\t\tElizabeth W. Woodcock, MBA, FACMPE, CPC\u003cbr\u003e\n\t\t\tAuthor, PCMH Policies and Procedures Guidebook\u003cbr\u003e\n\t\t\tWoodcock \u0026amp; Associates\u003cbr\u003e\n\t\t\tAtlanta, GA\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cem\u003e\"Integrating Behavioral Health into Medical Homes is a comprehensive guide to providing holistic care to patients. The authors have covered every essential question on team-based healthcare delivery: what to do, why and how to do it. The 'Bottom Line, Up Front' feature at the beginning of each chapter makes this well-referenced and evidence-based book exceptionally easy to navigate. An invaluable guide to the concepts and practice of integrated behavioral healthcare.\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\tJoseph P. Napora, PhD\u003cbr\u003e\n\t\t\tJohns Hopkins Comprehensive Diabetes Center\u003cbr\u003e\n\t\t\tAuthor, Stress-Free Diabetes: Your Guide to Health and Happiness\u003cbr\u003e\n\t\t\tBaltimore, MD\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cem\u003e\"Most patients who are depressed or anxious or who need mental health treatment start at their primary care office. Most never get to a psychiatrist—they are treated by their PCP. Adding an organized behavioral health component will improve patient care and provide support for the primary care clinician. This book provides an invaluable, specific road map for practices.\"\u003c\/em\u003e\u003cbr\u003e\n\t\t\u003cbr\u003e\n\t\t\u003cp\u003e\n\t\t\tBetsy Nicoletti, MS, CPC\u003cbr\u003e\n\t\t\tFounder, www.Codapedia.com\u003cbr\u003e\n\t\t\tAuthor, The Field Guide to Physician Coding, 3rd Edition\u003cbr\u003e\n\t\t\tNorthampton, MA\u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cdiv\u003e\n\t\t\t5.0 out of 5 stars\u003c\/div\u003e\n\t\t\u003cdiv\u003e\n\t\t\t \u003c\/div\u003e\n\t\t\u003cdiv\u003e\n\t\t\tExcellent Guide to IC Implementation!\u003c\/div\u003e\n\t\t\u003cdiv\u003e\n\t\t\t \u003c\/div\u003e\n\t\t\u003cdiv\u003e\n\t\t\tBy Christine on August 30, 2016\u003c\/div\u003e\n\t\t\u003cdiv\u003e\n\t\t\t \u003c\/div\u003e\n\t\t\u003cdiv\u003e\n\t\t\tThis is probably the best book on integrated care I have read - and I have read A LOT. I'm so impressed with the depth and breadth, especially their focus on the business and finances (which is usually glossed over in other books). Best of all, it is entertaining to read! Definitely a great one for sites wanting to integrate.\u003c\/div\u003e\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\t\u003chr\u003e\n\t\t\u003cp\u003e\n\t\t\t \u003c\/p\u003e\n\t\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987061108873,"sku":"IR-BBEHAVE-B-01","price":89.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_corso.png?v=1764191271"},{"product_id":"50-nonclinical-careers-for-physicians-fulfilling-meaningful-and-lucrative-alternatives-to-direct-patient-care","title":"50 Nonclinical Careers for Physicians:  Fulfilling, Meaningful, and Lucrative Alternatives to Direct Patient Care","description":"\u003ch3\u003eHow Physicians Can Leverage Their Clinical Skills to Transition to Another Career\u003c\/h3\u003e\n\u003cp\u003eBy the time they realize their career in clinical medicine isn’t everything they thought it would be, many physicians believe they’re too invested in their trade to turn back now. Feeling burned out, disengaged, unfulfilled or burdened by high student debt or compensation incommensurate with the demands of their job, they may feel trapped, without options and with nowhere to turn.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003eAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats. \u003cbr\u003e \u003ca href=\"https:\/\/www.amazon.com\/dp\/B088RM2JY9\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003c\/h3\u003e\n\u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n\u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n\u003cli\u003e\u003ca href=\"#tab-4\" data-toggle=\"tab\"\u003eWords of Praise\u003c\/a\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\u003cp\u003e\u003cstrong\u003eBy Sylvie Stacy, MD, MPH\u003c\/strong\u003e\u003c\/p\u003e\n\u003cbr\u003e\n\u003cp\u003eIn her book, \u003cstrong\u003e50 NONCLINICAL CAREERS FOR PHYSICIANS: FULFILLING, MEANINGFUL, and LUCRATIVE ALTERNATIVES TO DIRECT PATIENT CARE\u003c\/strong\u003e, preventive medicine physician Sylvie Stacy offers physicians an escape from that bleak “trap” by identifying numerous nonclinical career options that could align with their skillsets and individual financial situation.\u003c\/p\u003e\n\u003cp\u003eWhile providing an escape from the stressors of clinical medicine, the book also allays much of the potential guilt associated with “selling out” their chosen profession or abandoning patients by explaining how each physician’s training and talents directly translate to patient care \u003cem\u003eoutside\u003c\/em\u003e of clinical medicine.\u003c\/p\u003e\n\u003cp\u003eThe value of \u003cstrong\u003e50 NONCLINICAL CAREERS FOR PHYSICIANS\u003c\/strong\u003e is in its actionable advice, including how to market yourself in job applications and interviews, and the abundance of detail it provides – including responsibilities, range of compensation and stress levels – to help readers decide which alternative career is the best fit for them. And while other authors encourage physicians to start their own business, Stacy focuses on full-time positions that don’t require the reader to begin their own consulting business or find their own clients.\u003c\/p\u003e\n\u003cp\u003eFrom the Foreword by Peter Angood, MD, CEO \u0026amp; President, American Association for Physician Leadership, “The layout of the book and its chapter design provide focus on the constellation of readily attainable, full-time positions for all types of physicians. It is a must read for those trying to answer their personal question of whether to seek an alternative career path beyond bedside care.”\u003c\/p\u003e\n\u003cbr\u003e \u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\u003cp\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4\u003eCareers in Health Care Services Delivery\u003c\/h4\u003e\n\u003col\u003e\n\u003cli\u003eSenior Hospital Administration\u003c\/li\u003e\n\u003cli\u003eHealth Care Services Company Leadership\u003c\/li\u003e\n\u003cli\u003eClinical Information Systems\u003c\/li\u003e\n\u003cli\u003eHealth Care Quality and Patient Safety\u003c\/li\u003e\n\u003cli\u003ePerformance Improvement and Health Care Medical Affairs\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in Health Care Financing and Managed Care\u003c\/h4\u003e\n\u003col start=\"6\"\u003e\n\u003cli\u003eHealth Care Payer and Managed Care Administration\u003c\/li\u003e\n\u003cli\u003eUtilization Management\u003c\/li\u003e\n\u003cli\u003eRevenue Cycle Management\u003c\/li\u003e\n\u003cli\u003ePopulation Health Management and Analytics\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in Pharmaceuticals, Medical Devices, and Biotechnology\u003c\/h4\u003e\n\u003col start=\"10\"\u003e\n\u003cli\u003eDrug Research and Development\u003c\/li\u003e\n\u003cli\u003eRegulatory Affairs\u003c\/li\u003e\n\u003cli\u003eDrug Safety and Pharmacovigilance\u003c\/li\u003e\n\u003cli\u003ePharmaceutical Medical Affairs\u003c\/li\u003e\n\u003cli\u003eHealth Economics, Market Access, and Managed Markets\u003c\/li\u003e\n\u003cli\u003eBiotechnology Industry\u003c\/li\u003e\n\u003cli\u003eMedical Device Industry\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in Technology and Innovation\u003c\/h4\u003e\n\u003col start=\"17\"\u003e\n\u003cli\u003eHealth Information Technology\u003c\/li\u003e\n\u003cli\u003eArtificial Intelligence and Machine Learning\u003c\/li\u003e\n\u003cli\u003eDigital Health\u003c\/li\u003e\n\u003cli\u003eBusiness Development, Sales, and Marketing\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in Professional and Financial Services\u003c\/h4\u003e\n\u003col start=\"21\"\u003e\n\u003cli\u003eManagement Consulting\u003c\/li\u003e\n\u003cli\u003eHealth Care Consulting\u003c\/li\u003e\n\u003cli\u003eInvestment Banking, Private Equity, and Venture Capital\u003c\/li\u003e\n\u003cli\u003eWealth Management and Private Banking\u003c\/li\u003e\n\u003cli\u003eMedical Law\u003c\/li\u003e\n\u003cli\u003eLife Insurance Industry\u003c\/li\u003e\n\u003cli\u003eDisability Insurance Industry\u003c\/li\u003e\n\u003cli\u003ePhysician Recruitment and Leadership Consulting\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in Writing and Communications\u003c\/h4\u003e\n\u003col start=\"29\"\u003e\n\u003cli\u003eMedical Communications\u003c\/li\u003e\n\u003cli\u003eMedical Journalism\u003c\/li\u003e\n\u003cli\u003eMedical Publishing\u003c\/li\u003e\n\u003cli\u003eMedical Education Content Development and Test Prep\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in Public Health and Government\u003c\/h4\u003e\n\u003col start=\"33\"\u003e\n\u003cli\u003eUS Health and Human Services\u003c\/li\u003e\n\u003cli\u003eState and Local Health Department Leadership\u003c\/li\u003e\n\u003cli\u003eGlobal Health\u003c\/li\u003e\n\u003cli\u003eOccupational and Environmental Health\u003c\/li\u003e\n\u003cli\u003eEpidemiology and Disease Surveillance\u003c\/li\u003e\n\u003cli\u003eHealth Policy and Politics\u003c\/li\u003e\n\u003cli\u003eCriminal Justice and Forensic Science\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in Education and Research\u003c\/h4\u003e\n\u003col start=\"40\"\u003e\n\u003cli\u003eTeaching\u003c\/li\u003e\n\u003cli\u003eMedical School and Professional School Administration\u003c\/li\u003e\n\u003cli\u003eBiomedical Research\u003c\/li\u003e\n\u003cli\u003eHealth Services Research\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in the Nonprofit Sector\u003c\/h4\u003e\n\u003col start=\"44\"\u003e\n\u003cli\u003eCommunity-Serving Nonprofits and Advocacy Groups\u003c\/li\u003e\n\u003cli\u003eProfessional Associations\u003c\/li\u003e\n\u003cli\u003eCertification and Accreditation\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eCareers in Consumer Health\u003c\/h4\u003e\n\u003col start=\"47\"\u003e\n\u003cli\u003eHealth Promotion\u003c\/li\u003e\n\u003cli\u003eCase Management and Care Planning\u003c\/li\u003e\n\u003cli\u003eAesthetics, Fitness, Weight Loss, and the Wellness Industry\u003c\/li\u003e\n\u003cli\u003eBroadcast Media and Entertainment\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cul\u003e\n\u003cli\u003ePhysician Profile\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eBonus! Independent Physician Consulting and Entrepreneurship\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus! Transitioning to a Nonclinical Job\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1589\/8687\/files\/Sylvie-Stacy-photo.jpg?v=1588185136\" alt=\"Sylvie Stacy\" class=\"right\" style=\"padding: 0px 10px; float: right;\"\u003e\n\u003cp\u003e\u003cstrong\u003eSylvie Stacy, MD, MPH,\u003c\/strong\u003e received her medical degree from the University of Massachusetts Medical School and completed a residency in preventive medicine at Johns Hopkins. She has held nonclinical jobs in medical writing, medical education, utilization management, and clinical documentation improvement. Her blog and online community \u003ca href=\"https:\/\/lookforzebras.com\/the-spectrum-of-work-types-for-physicians\/\" rel=\"nofollow\" target=\"_blank\"\u003eLook for Zebras\u003c\/a\u003e aims to equip medical professionals with the information and knowledge needed to take charge of their professional fulfillment and earn income doing work they enjoy.\u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"tab-4\" class=\"tab-pane\"\u003e\n\u003cp\u003e\"If you’re at a crossroads in your career, \u003cu\u003e50 Nonclinical Careers for Physicians: \u003c\/u\u003e\u003cem\u003e\u003cu\u003eFulfilling, Meaningful, and Lucrative Alternatives to Direct Patient Care\u003c\/u\u003e\u003c\/em\u003e\u003cu\u003e,\u003c\/u\u003e is your go-to source. You’ll discover the options to still make a difference, enjoy your work, and have a great life. Don’t wait a day to read this book, it could change your life.\"\u003c\/p\u003e\n\u003cp\u003e- \u003cstrong\u003eHeather Fork, MD, MCC, Master Certified Coach and Founder, The Doctor’s Crossing\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Having enjoyed a career that has spanned several of the sectors covered in this book, I can attest that these jobs exist, are satisfying, and capitalize on our skills as medical doctors. This comprehensive compilation of nonclinical options is required reading for any medical provider considering taking their career beyond the bedside.\"\u003c\/p\u003e\n\u003cp\u003e- \u003cstrong\u003eJohn Whyte, MD, MPH, Chief Medical Officer at WebMD\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e“Now more than ever, physicians have a wide variety of nonclinical career choices opening up in a broad range of industries. In fact, our firm is working more and more with physician executives who are exploring advancement outside of the traditional care industry. Dr. Stacy’s guide is an excellent and comprehensive resource for physicians – at any stage of their career – looking for meaningful, rewarding alternatives to clinical practice.”\u003c\/p\u003e\n\u003cp\u003e- \u003cstrong\u003ePaul Esselman, President of Cejka Search\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Where was this book while I was in training? You will find not only myriad examples of nonclinical careers but also real-life examples of doctors thriving along this path. This should be required reading for medical students so that they understand how to have an impact within the hospital walls and outside of it.\"\u003c\/p\u003e\n\u003cp\u003e- \u003cstrong\u003eNii-Daako Darko, DO, MBA, Trauma surgeon and host of Docs Outside the Box podcast\u003c\/strong\u003e\u003c\/p\u003e\n\u003chr\u003e\n\u003cp\u003e\"Dr. Stacy has put together a brilliant map down the 'road less traveled' that every physician should be aware of whether they choose to go down it or not. Some might pursue this path right out of medical school while others will use it for a side hustle or an encore career. Still others might simply dream briefly of leaving clinical medicine after a bad week. No matter your career goals, knowing your options will allow you to be intentional in your pursuit of self-fulfillment and service to others. More options mean less burnout and better patient care, and that's a good thing for everybody involved.\"\u003c\/p\u003e\n\u003cp\u003e- \u003cstrong\u003eJames M. Dahle\u003c\/strong\u003e, MD, FACEP, Editor and Founder, \u003cstrong\u003eThe White Coat Investor, LLC\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987061141641,"sku":"IR-B50NONCLIN-B-01","price":29.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/50-Nonclinical-Careers-for-Physicians_a40fdfd5-6657-414f-9cf4-084be74e7e65.png?v=1764538966"},{"product_id":"private-equity-and-healthcare-leadership-economics-and-trends-for-the-future","title":"Private Equity and Healthcare: Leadership, Economics, and Trends for the Future","description":"\u003cp\u003eThis comprehensive guide explores private equity in the healthcare industry. From understanding the fundamental structure to mastering strategic and tactical considerations, this book provides a clear, unbiased, and fact-based examination of this complex field.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987061207177,"sku":"IR-BPRIVATE-B-01","price":46.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/IMG-1681.png?v=1764193769"},{"product_id":"own-the-phone-proven-ways-of-handling-calls-securing-appointments-and-growing-your-healthcare-practice","title":"Own the Phone: Proven Ways of Handling Calls, Securing Appointments, and Growing Your Healthcare Practice","description":"\u003ch3\u003eHealthcare Practices, Turn Your Phone Into A Growth Machine\u003c\/h3\u003e\n\u003cp\u003eThis book offers proven methods for securing appointments and expanding practice growth through smart use of your phone.\u003c\/p\u003e\n\u003cp style=\"text-align: left;\"\u003e\n\tAlso available in these \u003cstrong\u003eeBook\u003c\/strong\u003e formats.\u003c\/p\u003e\n\u003cp\u003e\u003ca href=\"https:\/\/www.amazon.com\/Own-Phone-Handling-Appointments-Healthcare\/dp\/0991013565\" target=\"_blank\"\u003e\u003ci class=\"fab fa-amazon\"\u003e\u003c\/i\u003e Kindle\u003c\/a\u003e\u003c\/p\u003e\n    \u003cul id=\"product-tab\" class=\"product-tab\"\u003e\n        \u003cli class=\"active\"\u003e\u003ca href=\"#tab-1\" data-toggle=\"tab\"\u003eDescription\u003c\/a\u003e\u003c\/li\u003e\n        \u003cli\u003e\u003ca href=\"#tab-2\" data-toggle=\"tab\"\u003eTable of Contents\u003c\/a\u003e\u003c\/li\u003e\n        \u003cli\u003e\u003ca href=\"#tab-3\" data-toggle=\"tab\"\u003eAbout the Author(s)\u003c\/a\u003e\u003c\/li\u003e\n    \u003c\/ul\u003e\n\u003cdiv class=\"tab-content\"\u003e\n\t\u003cdiv id=\"tab-1\" class=\"tab-pane active\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eSpencer Peller\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tEvery day, potential buyers call your practice, and too often, experience poor customer service, which turns them away. Inefficient phone handling also frustrates existing patients and hurts patient retention. All told, poor phone management causes practices to lose much-needed appointments and revenue more often than they suspect. Own the Phone: Proven Ways of Handling Calls, Securing Appointments, and Growing Your Healthcare Practice, offers a detailed plan for phone improvement which can generate quick results for any medical practice. This includes in-depth instructions on how to set up office phones to your best advantage.\u003c\/p\u003e\n\t\t\u003cp\u003e\n\t\t\tThe telephone is the lifeline of the healthcare practice. The phone still sits front and center as the key ingredient in a patient's doctor selection process. Own the Phone provides high-level strategies to change the behavior of each member of your team and phone handling best practices that can be put in place quickly and easily (and made repeatable for everyone in the organization), as well as strategies for training.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\t\u003cdiv id=\"tab-2\" class=\"tab-pane\"\u003e\n\t\t\u003cp\u003e\n\t\t\t\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\t\u003cstrong\u003eForeword by Dr. Hal Ornstein\u003c\/strong\u003e\n\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cul\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 1: The Internal Commitment Required to Deliver Amazing Phone-based Service\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAdmitting you have a problem\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tGetting your team to buy-in\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tIt's a mental game\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tPreparing your team for the challenge\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tSetting realistic goals\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 2: Preparing Your Office for Phone Success\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tChecking your phone line capacity\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tSetting up the phones in your offices\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHeadsets\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tCall Parking\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tOn-Hold Music\/Message\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAround the Office\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tImplementing a call-tracking and recording system\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHIPAA Compliance and Call Recording\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tChoosing your core phone call-handling team\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tKnowing when to add more staff members\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tUsing IVR technology to route phone calls\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tOutsourcing your call handling\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 3: Core Requirements on Every Call\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tShow enthusiasm\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tDemonstrate empathy for callers\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tShow true concern for the well-being of your patients\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tDemonstrate professionalism at all times\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAnswer questions quickly and confidently\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 4: Developing Your Inbound-Call Scripts\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe all-important greeting\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tGetting to the motivation for the call\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tScripting for new patients\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tScripting for existing patients\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tScripting for patients who want to cancel or reschedule appointments\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tScripting for patients who ask about price or insurance\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tScripting for callers who aren't existing or potential patients\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 5: Scripts for General Phone Handling Within Your Offices\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to place a caller on hold\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to transfer a call\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to take a message\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to end your calls properly\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tSending Your Confirmation Email\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 6: The Front Desk's Role in Selling Services\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tTaking control of the call\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tFinding and removing the speed bumps\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAdvancing the sale by getting a YES to something\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tUsing open-ended versus closed-ended questions\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAsking for the business\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 7: Handling the Tougher Callers\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Tire Kicker\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Price Shopper\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Skeptic\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Know-It-All\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Curious Patient\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Angry Patient\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Patient Who Drags On and On\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe Unsure Patient\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 8: Bad Habits to Look Out For\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tSpeaking too fast\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tCutting patients off while they are speaking\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tShowing a lack of emotion on calls\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tAllowing personal emotions to affect the call\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tPushing problems off to someone else to handle\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 9: Ongoing Training and Development\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tConducting proper role-play sessions\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tCoordinating mystery shopper calls\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tKeeping a staff scoreboard\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tRunning contests\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tChapter 10: BONUS WORKSHEETS\n\t\t\t\t\u003cul\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tWhat Your Callers Expect\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tThe 5 Key Ingredients of a Proper Phone Greeting\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to Close Out a Call\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to Place a Patient on Hold\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to Take a Message\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to Transfer a Call\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tHow to Handle an Angry Patient\u003c\/li\u003e\n\t\t\t\t\t\u003cli\u003e\n\t\t\t\t\t\tWhat a New Patient Requires▪ What an Existing Patient Requires\u003c\/li\u003e\n\t\t\t\t\u003c\/ul\u003e\n\t\t\t\u003c\/li\u003e\n\t\t\t\u003cli\u003e\n\t\t\t\tIndex\u003c\/li\u003e\n\t\t\u003c\/ul\u003e\n\t\t\u003cbr\u003e\n\t\t \u003c\/div\u003e\n\t\u003cdiv id=\"tab-3\" class=\"tab-pane\"\u003e\n\t\t\u003cstrong\u003e\u003cimg alt=\"Spencer Peller\" class=\"right\" src=\"images\/products\/images\/Peller_250w.jpg\" style=\"padding: 0px 10px; \"\u003e \u003c\/strong\u003e\n\t\t\u003cp\u003e\n\t\t\tSince 2008, \u003cstrong\u003eSpencer Peller\u003c\/strong\u003e has been helping healthcare practices drive and convert more phone calls to booked appointments. As the founder of MyDoctorCalls (a cloud-based call tracking and recording system) and YesTrak (a revolutionary live agent answering service), Spencer has helped thousands of clients generate more revenues as a result of improving the way phones are answered. Get more information at www.yestrak.com.\u003c\/p\u003e\n\t\u003c\/div\u003e\n\u003c\/div\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987061239945,"sku":"IR-BPHONE-B-01","price":54.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/Peller_cover_1.png?v=1764541209"},{"product_id":"emotionally-intelligent-physician-leader-childs","title":"The Emotionally Intelligent Physician Leader","description":"\u003cp data-mce-fragment=\"1\"\u003e\u003cspan style=\"color: #ff8000;\"\u003e\u003cem\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/em\u003e\u003c\/span\u003e\u003cstrong\u003eBy Susan Fink Childs, FACMPE\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIn today's fast-paced world of healthcare, physicians require effective tools to help manage, adapt, and get ahead in their careers. As a physician leader, it’s no secret that emotional intelligence (EI) and an emotional quotient (EQ) is critical to career and life success. Knowing how to use EI can improve relationships with your patients and interactions with your colleagues.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eEmbracing emotional intelligence has become an essential aspect of contemporary culture. This well-written, concise, and practical book, \u003cem data-mce-fragment=\"1\"\u003eThe Emotionally Intelligent Physician Leader\u003c\/em\u003e, serves as both an educational overview of EQ in healthcare, and a guide for physicians to follow in pursuit of achieving their fullest potential and balancing happiness with success.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eHow does this book give you an advantage? \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eChilds shares key lessons gleaned from her career to provide physician leaders with actionable information to improve their EQ, and build better relationships with patients, as well as others within their organizations.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eHere are some of the topics the author discusses in detail:\u003c\/p\u003e\n\u003cul data-mce-fragment=\"1\"\u003e\n\u003cli data-mce-fragment=\"1\"\u003ePhysicians and managing up\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eThe six primary emotions\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eInter-departmental logistics\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eDelegation and practice efficiency\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eBasics of body language\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eWhen we have to say no to a patient\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003ePatients making independent decisions\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eHow to deal with difficult patients\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eSet the stage to establish boundaries\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eShape patient satisfaction\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eQuestions for peer discussions\u003c\/li\u003e\n\u003cli data-mce-fragment=\"1\"\u003eThe provider’s role and relationships \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003eIf you’re a physician, \u003cem data-mce-fragment=\"1\"\u003eThe Emotionally Intelligent Physician Leader\u003c\/em\u003e provides practical findings and insights with emphasis on how to employ your EQ in the most beneficial way.\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eTable of contents\u003cstrong data-mce-fragment=\"1\"\u003e \u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eForeword by Peter B. Angood MD, FRCS(C), FACS, MCCM, FAAPL(Hon) \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 1: Emotional Intelligence 101\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eWhat is Emotional Intelligence?\u003c\/li\u003e\n\u003cli\u003eThe Physical Connection\u003c\/li\u003e\n\u003cli\u003ePersonal Competence and Awareness\u003c\/li\u003e\n\u003cli\u003eSocial Competence and Awareness\u003c\/li\u003e\n\u003cli\u003eGroup and Organizational Awareness\u003c\/li\u003e\n\u003cli\u003eRelationship Management\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 2: Why Do We Need EI?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBody Language and Mirroring\u003c\/li\u003e\n\u003cli\u003eTouching and Territorial Space\u003c\/li\u003e\n\u003cli\u003eEye Contact\u003c\/li\u003e\n\u003cli\u003eDetecting the Lie\u003c\/li\u003e\n\u003cli\u003eMicro-Signals\u003c\/li\u003e\n\u003cli\u003eWhen Meeting Someone You Know — or Don’t Know\u003c\/li\u003e\n\u003cli\u003eMirroring Body Language\u003c\/li\u003e\n\u003cli\u003eAvoid a Defensive Posture\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 3: Proven Pathways to Effective Communication\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eDo Your Communication Protocols Harmonize with Your Dream Patient Workflow?\u003c\/li\u003e\n\u003cli\u003eWhat Is Your Patient Care Footprint?\u003c\/li\u003e\n\u003cli\u003eUse Color with Intention\u003c\/li\u003e\n\u003cli\u003eSix Primary Emotions\u003c\/li\u003e\n\u003cli\u003eThe Lobby — Patients Notice More Than You Think\u003c\/li\u003e\n\u003cli\u003ePatient Education\/Information Boards\u003c\/li\u003e\n\u003cli\u003eEI and Furniture Placement?\u003c\/li\u003e\n\u003cli\u003eOther Industry Examples of EI and Performance\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 4: Financial Controls — Trust \u003cem data-mce-fragment=\"1\"\u003eand\u003c\/em\u003e Verify\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Provider’s Role\u003c\/li\u003e\n\u003cli\u003eVulnerability Results from Too Much Trust\u003c\/li\u003e\n\u003cli\u003eImplementing General Accounting Controls\u003c\/li\u003e\n\u003cli\u003ePayroll Equals Endless Opportunities for Financial Loss!\u003c\/li\u003e\n\u003cli\u003eIf You Believe Someone May Be Committing Fraud or Embezzling?\u003c\/li\u003e\n\u003cli\u003ePatient Bills and Communication\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 5: Interdepartmental Logistics \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eGet to Know Your Front Desk and Billing Office\u003c\/li\u003e\n\u003cli\u003eClarifying Who Does What\u003c\/li\u003e\n\u003cli\u003eInter-departmental Workings\u003c\/li\u003e\n\u003cli\u003eStaying Positive!\u003c\/li\u003e\n\u003cli\u003eSustaining Perpetual Motion — Keeping Three Steps Ahead\u003c\/li\u003e\n\u003cli\u003eYour Next Meeting? Switch Roles — Such fun!\u003c\/li\u003e\n\u003cli\u003eI Love My Job!\u003c\/li\u003e\n\u003cli\u003eDelegation and Practice Efficiency\u003c\/li\u003e\n\u003cli\u003e“I’ve Got Your Back” Means Just That\u003c\/li\u003e\n\u003cli\u003eHurricane? Fire? Tornado? Flood?\u003c\/li\u003e\n\u003cli\u003eRelationships and Responsibilities\u003c\/li\u003e\n\u003cli\u003ePhysicians and Managing Up!\u003c\/li\u003e\n\u003cli\u003eA Message to Staff Members About Managing Up\u003c\/li\u003e\n\u003cli\u003eInterview with a Physician on General Emotional Intelligence\u003c\/li\u003e\n\u003cli\u003eNext Steps? A Board Member?\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 6: Your Patient Has Something to Say \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Benefits of Embracing Technology\u003c\/li\u003e\n\u003cli\u003eYour EMR — Friend or Rival?\u003c\/li\u003e\n\u003cli\u003eUpfitting Your Office — Considerations\u003c\/li\u003e\n\u003cli\u003eTell Me What to Expect, Please!\u003c\/li\u003e\n\u003cli\u003eWhen We Have to Say No to a Patient\u003c\/li\u003e\n\u003cli\u003eFollow-Up and Closure\u003c\/li\u003e\n\u003cli\u003eRooming Encounter\u003c\/li\u003e\n\u003cli\u003eAssessing Your Exam Rooms\u003c\/li\u003e\n\u003cli\u003eTake That Extra Step and Just Listen!\u003c\/li\u003e\n\u003cli\u003ePatients Who Make Independent Decisions \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 7: Patient Satisfaction\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSatisfied Patient, Happy Practice!\u003c\/li\u003e\n\u003cli\u003eThe Ghost Patient?\u003c\/li\u003e\n\u003cli\u003eVisiting Your Office\u003c\/li\u003e\n\u003cli\u003eLocation, Location, Location\u003c\/li\u003e\n\u003cli\u003eHow Convenient Are You (Really)?\u003c\/li\u003e\n\u003cli\u003eHow Are You Welcoming Prospective Patients?\u003c\/li\u003e\n\u003cli\u003eTiming is Everything\u003c\/li\u003e\n\u003cli\u003eBuild Emotional Intelligence into Customer Service\u003c\/li\u003e\n\u003cli\u003eDo Not Affirm the Negative\u003c\/li\u003e\n\u003cli\u003eNever \u003cem data-mce-fragment=\"1\"\u003eEver\u003c\/em\u003e Place the Patient in a Place of Pity or Shame\u003c\/li\u003e\n\u003cli\u003ePatient Opinions … and Continual Surveys\u003c\/li\u003e\n\u003cli\u003eGrace Under Pressure — Rising to the Challenge\u003c\/li\u003e\n\u003cli\u003eKnow Your Patient, Know Yourself\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 8: How to Deal with Difficult Patients — From Aggression to a Soft Landing\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eHow and What Makes a Patient Difficult?\u003c\/li\u003e\n\u003cli\u003eMore About Problematic Patients\u003c\/li\u003e\n\u003cli\u003eJust Ask Your Staff — Do Patients Have to Be Present to Be Challenging?\u003c\/li\u003e\n\u003cli\u003eNo Show Policy?\u003c\/li\u003e\n\u003cli\u003eManipulative Patients\u003c\/li\u003e\n\u003cli\u003eA Difficult Patient Can Spin into a Liability Concern\u003c\/li\u003e\n\u003cli\u003eSome Sample Phrases that can \u003cem data-mce-fragment=\"1\"\u003eExplode\u003c\/em\u003e!\u003c\/li\u003e\n\u003cli\u003eHow NOT to Communicate\u003c\/li\u003e\n\u003cli\u003eComplaint About the Money?\u003c\/li\u003e\n\u003cli\u003eWhat About the Patient? They are Responsible, Too!\u003c\/li\u003e\n\u003cli\u003eMeeting With an Angry or Verbally Abusive Patient\u003c\/li\u003e\n\u003cli\u003eDo Not Take Abuse\u003c\/li\u003e\n\u003cli\u003eWhen We Have Done All That We Can Do\u003c\/li\u003e\n\u003cli\u003ePatient Termination and Service Recovery to Avoid a Dismissal\u003c\/li\u003e\n\u003cli\u003eService Recovery\u003c\/li\u003e\n\u003cli\u003eWhen Service Recovery Fails\u003c\/li\u003e\n\u003cli\u003eShape Patient Satisfaction and Diminish Difficult Situations\u003c\/li\u003e\n\u003cli\u003eA Physician’s Life Dynamics and Your Amazing Support Staff\u003c\/li\u003e\n\u003cli\u003eStimulate and Motivate for Future Practice Possibilities. Dream big!\u003c\/li\u003e\n\u003cli\u003eStand By Me\u003c\/li\u003e\n\u003cli\u003eSituations that Arise between Physicians and Administrators\u003c\/li\u003e\n\u003cli\u003eExternal Conflicts and Disagreements\u003c\/li\u003e\n\u003cli\u003eWhat is Said in the Boardroom Stays in the Boardroom\u003c\/li\u003e\n\u003cli\u003eEstablishing Vital Connections with Your Community\u003c\/li\u003e\n\u003cli\u003eComing Back to Why We Are Here. We Listen, Ask Questions, And Listen\u003c\/li\u003e\n\u003cli\u003eHistoric, Current, and Potential Considerations of Medical Practice\u003c\/li\u003e\n\u003cli\u003eOur Drive and Commitment\u003c\/li\u003e\n\u003cli\u003eMore Pearls!\u003c\/li\u003e\n\u003cli\u003eCommunication Between the Physician and Patient Can Be Continually Improved\u003c\/li\u003e\n\u003cli\u003eTrends and Speculations \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eChapter 9: We Are \u003cem data-mce-fragment=\"1\"\u003eAll\u003c\/em\u003e Consumers! \u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eThe Business of Caring — Maintaining Compassion While Creating “Processes”\u003c\/li\u003e\n\u003cli\u003eWill We Ever Really Agree on Healthcare?!\u003c\/li\u003e\n\u003cli\u003eThe Data\u003c\/li\u003e\n\u003cli\u003eWhere \u003cem data-mce-fragment=\"1\"\u003eDid\u003c\/em\u003e I Put My Crystal Ball?\u003c\/li\u003e\n\u003cli\u003ePractice Marketing\u003c\/li\u003e\n\u003cli\u003eWebsite — a Window into Your Practice\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eConclusion — In Summary \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eAPPENDIX A — Roundtable Discussion Questions and Topics\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch3 data-mce-fragment=\"1\"\u003eAbout Author\u003c\/h3\u003e\n\u003cp data-mce-fragment=\"1\"\u003e\u003cstrong data-mce-fragment=\"1\"\u003eSusan Fink Childs, FACMPE,\u003c\/strong\u003e has over 30 years’ experience in healthcare and is a board certified fellow of the American College of Medical Practice Executives (ACMPE). She established her career in Public Accounting and Medical Administration before forming Evolution Healthcare Consulting in 2002.\u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eChilds is a national presenter and international author for organizations including AAPL, AAOE, AAP, MGMA, Ascent, ACC, and the AMA. She also served as the ACMPE education advancement chair with MGMA. With an extensive background in medical practice operations, personnel and role development, revenue cycle, front desk TOS collections, communication, customer service, and physician communications, her objective is to help practices build compassionate, accessible care while ensuring each staff member is respected and recognized for their individual value, impact, and contributions to the practice.\u003c\/p\u003e","brand":"AAPL SHOPIFY","offers":[{"title":"Default Title","offer_id":44987061272713,"sku":"IR-BEMOTION-B-01","price":48.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/files\/c1_Childs_2022_10-4-22_5747dfc5-231f-4843-80f0-1309322ad415.png?v=1764191899"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0080\/5578\/3490\/collections\/BOOKS.jpg?v=1764661366","url":"https:\/\/shop.physicianleaders.org\/collections\/books.oembed?page=5","provider":"AAPL Shopify","version":"1.0","type":"link"}