Self-Study Courses
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Leading Complex Organizations

4 Total CME

Regular Price: $360

Member Price: $306

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The job of a health care leader is never easy. Those leading complex organizations must be able to successfully manage many moving parts during times of change, crisis, conflict, and uncertainty.

From this course: 7 Mindsets That Will Lead to Leadership Success

This course will explore differences between traditional and complex health care organizations, evaluate leadership traits and characteristics, explain the role of conflict and ambiguity in modern organizations, determine strategies for addressing employee concerns and feedback, and provide suggestions for engaging employees to achieve buy-in. Recognizing the need for change, creating a clear vision for change, and strategies for creating lasting change are also discussed extensively in this course.

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 Course Objectives
  • Describe leadership challenges in complex health care organization
  • Compare leadership strategies in traditional and complex organization
  • Explain the role of conflict and ambiguity in complex organization
  • Recognize when organizational change is necessary
  • Design techniques for creating lasting organizational change
  • Discuss strategies to lead employees through organizational change

Key Dates

Original Course Release Date: May 7, 2019
Course Expiration Date: May 7, 2022
Access to Course Expires: 365 days from purchase date of course


Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose.


The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.


The American Association for Physician Leadership® designates this enduring material for a maximum of 4 AMA PRA Category 1 Credit(s) ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Cancellation Policy

  • Refunds are available for online courses if the refund is requested within a 72-hour period after purchase and no course materials have been accessed.
  • If the course is accessed at any time, no cancellation or refund will be allowed.
  • If registrations are cancelled within 72 hours of purchase and no access of course material has occurred, then a full refund less a $100 processing fee will be applied.
  • Once 72 hours have passed after purchase, no cancellations or refunds will be allowed.

Registrations may not be transferred to another person at any time. All refunds will be issued to the original form of payment. Refunds or transfers are not available if testing has occurred or CME is claimed.

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