Live Courses
11/01 - 11/03

2019 Fall Three Faces of Quality

24 Total CME

235000
Regular Price: $2,350

Member Price: $1,998

Join Now to Save 15% at checkout

Discover how to design and implement systems that drive better patient and business outcomes. Physician leaders will learn how to guide teams toward higher quality health care and demonstrate the use of performance tools that improve quality and ensure patient safety. By the end of the course, physician leaders will have explored cultures of high reliability, error mitigation, and plans to initiate quality movements within organizations.

Topics include:
  • The personal leadership characteristics necessary to create a sustainable, high-quality health care
  • The design details and implementation strategy for a basic quality management system
  • Eight common performance improvement tools
  • Six traditional strategies for influencing physician behavior to improve quality and cost-effectiveness
  • The critical components of an evidence-based medical staff peer review process

Course Dates:

  • Day 1: November 1, 8:00 AM - 4:30 PM
  • Day 2: November 2, 8:00 AM - 4:30 PM
  • Day 3: November 3, 8:00 AM - 4:30 PM

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Course Objectives

  • Objectively describe the current level of medical care safety, and distinguish adverse events and error.
  • Give the definition for a high reliability organization (HRO) and its resultant culture of safety, and provide 3 examples of how HROs prevent, detect and mitigate errors.
  • Detail the principal components of the high reliability culture of commercial aviation and how it has provided a model for medical safety.
  • Describe the contents of an effective error disclosure policy and procedure.
  • Give a detailed summary of the Just Culture algorithm, and illustrate its application in the institutional response to error and adverse events.
  • Summarize the critical components of an evidence-based medical staff peer review process, and construct an evaluation tool for the ongoing evaluation of its effectiveness.
  • Using the Quality Status Survey Instrument and the AHRQ Culture of Safety Survey, outline a plan for returning to your home institution and initiating a basic quality improvement plan
  • Compare and contrast Quality Management and Re-engineering as alternative approaches to improving quality of processes within healthcare.
  • Describe the principal components of population-based care, and provide examples of each component for a particular chronic condition.
  • Describe the 6 traditional strategies for influencing physician behavior to improve quality and cost-effectiveness.
  • Define the 3 key elements of an alternative model for influencing physician behavior to improve quality.

Method of Participation

To complete this program successfully and claim credit, participants must follow these steps:

  • Read the educational objectives provided on the course summary page
  • Attend the sessions or watch all the video lectures for this course (if applicable)
  • Read any course materials and complete any required activities
  • Complete the course evaluation and post-test via your dashboard on the Association website. Successful completion of a given activity’s post-test requires a minimum 75% passing score prior to claiming CME credit, with three attempts allowed
  • CME certificates will be available for printing after claiming CME credit
  • Estimated time for course completion is equivalent to the CME credit hours

Key Dates

Access to Course Expires: 365 days from start date of course

Disclosures

Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose EXCEPT:

Harry Leider, MD, discloses he receives salary as the chief medical officer for Walgreen's Co. Conflict of interest has been resolved as no content refers to Walgreen's products and no clinical recommendations will be made.

Accreditation

The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.

Designation

The American Association for Physician Leadership® designates this live activity for a maximum of 21 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The American Association for Physician Leadership® designates this enduring material for a maximum of 3 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Refunds are available for live event registration depending on when the refund is requested in relation to the start of the event.

 

91 days or more until start of event – a 100% refund less a $100 processing fee


61 – 90 days until start of event – a 50% refund less a $100 processing fee


60 days or less until start of event – no refunds

 

Registrations may not be transferred to another person at any time. All refunds will be issued to the original form of payment. Refunds or transfers are not available if testing has occurred or CME has been claimed.

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