Within AAPL Collab our industry-renowned, CME-eligible course content is paired with a multifaceted virtual approach to not only enable personal connections, but the right personal connections.
Learn more

Collab
10/30 - 10/31

2020 Collab Science of High Reliability

10 Total CME

120000
Regular Price: $1,200

Member Price: $1,020

Join Now to Save 15% at checkout

High reliability is the study of human performance in complex systems. In this course, physician leaders will explore systems thinking, analysis of serious safety events, and techniques to minimize mistakes.

The curriculum covers strategies and tactics to change organizational culture, improve team performance and exhibit leadership behaviors. Gain a new perspective on reliability by signing up for Science of High Reliability.

Topics Include:
  • How human error and latent system weaknesses combine to cause loss events in health care
  • How culture shapes behavior
  • The five behavior-shaping factors of reliable systems (structure, protocol, culture, process, and intuitive environment)
  • The three steps to culture change (and creating a culture that stops to fix problems)
  • Models for making problems visible — incident reporting, stopping the line, visual control and simplified data presentation

Course Dates:

  • Day 1: Friday, October 30, 8:00 AM - 5:00 PM
  • Day 2: Saturday, October 31, 8:00 AM - 12:00 PM

Faculty: Jeff Norton

No page specified. To populate this tab, choose which page you wish to display in Theme Settings under the Product Pages heading.

Course Objectives

  • Define reliability, and describe how reliability can be measured and expressed.
  • Describe, using Reason’s Swiss Cheese Effect, how human error and latent system weaknesses combine to cause loss events in health care.
  • Describe, using Cook and Wood’s Sharp-End Model, how culture can shape behavior and prevent human error that contributes to loss events.
  • Provide examples for each of, the five (5) behavior-shaping factors of reliable systems: structure, protocol, culture, process, and intuitive environment.
  • Apply, in the context of Patient Safety Culture, the three steps to culture change. Summarize the process for selecting Patient Safety Culture behaviors for a hospital or a service line or a single unit.
  • Identify safety behaviors, and describe the use of each behavior, for each of the three (3) human error types in the Generic Error Modeling System (GEMS).
  • Examine leader behaviors, and describe the use of each behavior, for high reliability organizations.
  • Describe several different models for making problems visible including: incident reporting, stopping the line, visual control, and simplified data presentation.
  • Learn how to move data closer to the source and the impact this has on the speed of correction.
  • Understand the common patterns in building a culture which stops to fix problems.

Method of Participation

To complete this program successfully and claim credit, participants must follow these steps:

  • Read the educational objectives provided on the course summary page
  • Attend the sessions or watch all the video lectures for this course (if applicable)
  • Read any course materials and complete any required activities
  • Complete the course evaluation and post-test via your dashboard on the Association website. Successful completion of a given activity's post-test requires a minimum 75% passing score prior to claiming CME credit, with three attempts allowed
  • CME certificates will be available for printing after claiming CME credit
  • Estimated time for course completion is equivalent to the CME credit hours

Key Dates

Access to Live Course Expires: 365 days from start date of course

 

Disclosures

Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose.

Accreditation

The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.

Designation

The American Association for Physician Leadership® designates this live activity for a maximum of 10 AMA PRA Category 1 Credit(s) ™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

Refunds are available for collab event registration depending on when the refund is requested in relation to the start of the event.

 

91 days or more until start of event – a 100% refund less a $100 processing fee


61 – 90 days until start of event – a 50% refund less a $100 processing fee


60 days or less until start of event – no refunds

 

Registrations may not be transferred to another person at any time. All refunds will be issued to the original form of payment. Refunds or transfers are not available if testing has occurred or CME has been claimed.

Related Products

Recently Viewed Items