Live Courses
10/28 - 10/29

2021 Fall Managing Physician Performance

14 Total CME

Regular Price: $1,960

Member Price: $1,666

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In this course, attendees will gain insight into the following key concepts and competencies:

Four Most Frequent Theories
The specific characteristics and needs of individuals.
The personal consequences of various types of behaviors.
The group/team environment and organizational culture.
The specificity of both expectations and feedback.


Components of Performance Management
Defining expected behavior
Measuring actual behavior
Feedback and coaching

Types of Data for Performance Measurement
Quantifiable systematic data
Behavioral observation data

Periodic Performance Review Components
Review of data
1:1 interview with mutual discovery and goal setting

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Course Objectives

  • Understand the role of leaders in managing department personnel processes.
  • Understand general concepts of change management for team buy-in.
  • Develop and implement recruitment, selection and retention strategies for clinical staff.
  • Develop, implement and evaluate performance management systems for clinical staff.
  • Use corrective discipline to mitigate workplace behavior problems.
  • Explore strategies for effectively coaching team members.
  • Developing and training staff.

Method Of Participation 

To complete this program successfully and claim credit, participants must follow these steps: 

  • Read the educational objectives provided on the course summary page
  • Attend the sessions or watch all the video lectures for this course (if applicable)
  • Read any course materials and complete any required activities
  • Complete the course evaluation and post-test via your dashboard on the Association website. Successful completion of a given activity’s post-test requires a minimum 75% passing score prior to claiming CME credit, with three attempts allowed
  • CME certificates will be available for printing after claiming CME credit
  • Estimated time for course completion is equivalent to the CME credit hours


Key Dates

Access to Course Expires: 365 days from start date of course


Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose.


The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.


The American Association for Physician Leadership® designates this enduring material for a maximum of 14 AMA PRA Category 1 Credit(s) ™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

Refunds are available for live event registration depending on when the refund is requested in relation to the start of the event.


91 days or more until start of event – a 100% refund less a $100 processing fee

61 – 90 days until start of event – a 50% refund less a $100 processing fee

60 days or less until start of event – no refunds


Registrations may not be transferred to another person at any time. All refunds will be issued to the original form of payment. Refunds or transfers are not available if testing has occurred or CME has been claimed.

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