Advanced Behavioral Management Strategies

This course curriculum offers insights, case studies, and learning activities that will expand your knowledge base around leadership and navigating conflict, as well as strengthen your ability to identify, analyze, and manage disruptive behaviors. Growth in these areas can offer benefits in numerous domains of your medical career, including the ability to improve behavior management procedures and deepen relationships with staff and patients. When you enroll in this course, you will also receive access to the book Physicians and Professional Behavior Management Strategies (2022), authored by the course instructor, Dr. Matthew Mazurek.

• Identify and analyze disruptive behavior in the context of healthcare scenarios.
• Determine one’s personal leadership style and integrate that awareness into strategies for behavior management.
• Investigate a professional behavior complaint and identify the appropriate action steps to follow post-complaint.
• Discuss the implications of mental health and differing personality types in the context of behavior management.
• Formulate both proactive and reactive strategies to prevent, manage, and mitigate physician burnout individually and systemically.

Disclaimer

The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The American Association for Physician Leadership® staff and the faculty presented for this activity have no relevant financial relationships with commercial interests to disclose. The American Association for Physician Leadership® designates this enduring material for a maximum of 7 AMA PRA Category 1 Credit(s) ™. Physicians should only claim credit commensurate with the extent of their participation in the activity. Once you click “accept disclaimer,” you will have access to course material and no refund will be allowed for this course.

Key Dates

Original Course Release Date: March 2023