Online Courses

High reliability is the study of human performance in complex systems. In this course, physician leaders explore systems thinking, analysis of serious safety events and techniques to minimize mistakes. The...

Teamwork is an essential component of coordinated interdisciplinary patient care, but it doesn’t happen on its own. Physician leaders know the importance of developing techniques to bring groups together and...

While active physician engagement is a common goal, few know how to achieve this ideal high-performing workforce. Learn how to set out a compelling vision to gain physician buy-in for...

Health care organizations hesitate to invest in initiatives without fully understanding the likely return on investments.  It is common for organizations to demand a business plan to justify the expense...

This course explores presentation secrets and audience engagement techniques to allow physician leaders to command a room and influence other through presentations.  Physician leaders will study the art of audience-focused...

Physician leaders are charged with providing the best possible care for patients.  Privileging and credentialing can help to protect providers and the public.  Learn the principles of privileging for a...

This course covers the challenges faced and solutions created by 21st century health care providers.  Physician leaders will study new ideologies on how prevention and quality outcomes are linked to...

This course is designed for physician leaders who want to be more effective communicators. That starts by learning the types of communication. It involves using feedback to focus on goals and...

Learn how to make choices to achieve desired outcomes. The word "strategy" gets used a lot, but defining it can be frustratingly elusive. This course explores the true meaning of...

Gain the tools, techniques and skills required to lead change. The key to thriving as a physician leader is the ability to manage strategic innovation and change. There's a difference...

Everyone makes decisions, but are those strategic decisions? This course discusses decision-making from a strategic perspective that helps organizations gain and sustain a competitive advantage and create value. Physician leaders...

Create a culture of quality and safety with these course insights. The curriculum includes key concepts, such as improving system performance, reducing medical errors and enhancing patient satisfaction scores. Physician...

Strategy development occurs in three interdependent stages: strategic thinking, strategic decision-making, and strategic planning. Strategic thinking is about analyzing and interpreting information. Strategic decision-making is about which strategy to pursue....

Physician leaders cannot dismiss the importance of finance in strategic decision making. Consequently, applying financial principles can aid the process and result in improved patient care. Become a stronger physician...

Harness the data required to deliver better patient care. Physician leaders will explore the potential of big data to enhance macro environments, such as population health. The curriculum also covers...

The value-based purchasing model has changed health care, and this course provides practical takeaways that physician leaders can use to master the inherent challenges.Topics include:• The possibilities and pitfalls of...

These days, the volume-to-value transition in health care requires physician leaders to seek better ways to deliver care. By applying systematic and team-based approaches, they can innovate health care in...

In this course, physician leaders will get a look at the design, management, and strategy of integrated health systems. They will also have the opportunity to explore those implications in...

This course focuses on developing and strengthening a social media voice – one that communicates effectively with patients and team members, emphasizes the safety of personal information, and uses marketing...

Gain the skills and knowledge needed to navigate the economic side of health care. Become familiar with the basic principles of finance and understand the documents that reveal the fiscal...

The course explores the role of clinical informatics and how each collaborator – Chief Medical Information Officer, Chief Medical Officer or Chief Information Officer – can improve them.  These partnerships...

Gain access to the simple, fundamental principles required to transform the culture of a team or department. With these principles, leaders can open lines of communication with team members, foster...

System integration is the goal, and it works best when physicians operate collaboratively within a specific leadership structure and culture. This course shows how to establish that structure. It also...

Learning how to work effectively in teams has become a crucial skill in today’s workplace. Those tasked with leading teams are presented with challenges that must be dealt with efficiently....

Physician leaders are striving to deliver smarter, safer and more efficient care. Interoperability is key.  The curriculum covers the meaningful use concept as it relates to electronic health records (EHR). ...

This course covers the fundamental aspects of health information technology (HIT) as it relates to patient safety. The curriculum introduces an eight-dimension model that helps explain essential aspects of a...

It’s no secret that CEOs need to maintain a significant level of knowledge about their organization’s financial status, but how much do they really need to know? This course introduces...

Physician leaders who are managing interdisciplinary clinical teams can learn the basics of hiring, leading and managing new team members. This course provides strategies for effective coaching, defusing disruptive behavior...

Managing professional relationships is something that all physicians must do every day. However, this skill isn’t as easy as it sounds. With different personalities, priorities, and approaches to communication, relationships...

The ability to embrace change is essential to being successful as a leader, but, for many, the natural response to change is fear or resistance. Fortunately, we can train our minds...

Medical training programs can fall short when it comes to preparing physicians for future leadership positions. In this course, you’ll learn how to successfully transition from a management to a...

Leaders are able to build organizational trust when the workplace is consistent, predictable, and non-threatening. Creating this type of environment might feel impossible at times, but trust within an organization...