Self-Study Courses
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Deliver Effective Feedback

This course provides the tools and techniques physician leaders need to promote good behavior, discourage unproductive habits and connect meaningfully with their people. 

Topics include:

  • The communication style preferences of most physicians
  • A framework for delivering feedback
  • Best practices for delivering both positive and negative feedback
  • Speaking with body language
  • Preparing for feedback meetings

This course can be taken as part of a reduced cost, three-course bundle when compared to individual retail pricing. If you are interested, please visit the Managing Physician Performance: Series page.

5 Total CME

45000
Regular Price: $450

Member Price: $383

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Course Objectives

  • Communicate through optimism instead of pessimism.
  • Contrast your managerial role with your clinical role.
  • Flex your communication style preferences based on each situation or audience.

Method of Participation

To complete this program successfully and claim credit, participants must follow these steps:

  • Read the educational objectives provided on the course summary page.
  • Attend the sessions or watch all the video lectures for this course (if applicable).
  • Read any course materials and complete any required activities.
  • Complete the course evaluation and post-test via your dashboard on the Association website. Successful completion of a given activity’s post-test requires a minimum 75% passing score prior to claiming CME credit, with three attempts allowed.
  • CME certificates will be available for printing after claiming CME credit.
  • Estimated time for course completion is equivalent to the CME credit hours.

Key Dates

Original Course Release Date: April 2018

Course Expiration Date: April 2021

Access to Course Expires: 365 days from purchase date of course

Disclosures

Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose.

Accreditation

The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.

Designation

The American Association for Physician Leadership® designates this enduring activity for a maximum of 5 AMA PRA Category 1 Credit(s) ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Cancellation Policy

 

Registrations are eligible for full refund or transfer to another course (that occurs within 12 months) for up to 72 hours after purchase. A $100 processing fee applies to cancellations or transfers after 72 hours but before 30 days have elapsed. Cancellations after 30 days from purchase date are not eligible for refund or transfer.

 

Registrations may not be transferred to another person at any time. All refunds will be issued to the original form of payment. Refunds or transfers are not available if testing has occurred or CME is claimed.

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