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You must increase the level of customer service in your medical practice, but where to start? In the past, Five-Star Service was perhaps one of the most underestimated concepts in...

Healthcare Practices, Turn Your Phone Into A Growth Machine This book offers proven methods for securing appointments and expanding practice growth through smart use of your phone. Also available in...

The book is the result on hands-on experience from working with clients and understanding of impact of latest changes in accountable care era payment systems. Also available in these eBook...

Physicians often are uneasy when faced with the legal and regulatory demands prevalent in today's healthcare landscape, as the extensive legal and regulatory knowledge required is typically absent from their...

Do you feel as if you race from patient to patient and procedure to procedure without time to pause and reflect?  Do you feel that you are melting down both...

New book helps hospital and health system leaders and physicians enter into better contracts in a value-based world. The current era of healthcare alignment among physicians, hospitals, and outside independent...

Today, employed physicians and independent physicians alike feel powerless. Hospital-employed doctors feel like cogs in a machine, and community doctors are increasingly threatened by forces beyond their control. Physician-led healthcare...

Matthew J. Mazurek, MD, MHA, CPE, FACHE, FASA One of the most difficult tasks physician leaders regularly face is managing and mitigating unprofessional physician conduct complaints from patients, colleagues, nurses,...

By Timothy E. Paterick, MD, JD, MBA, MS Healthcare providers encounter complex problems in medical, business, and legal venues on a daily basis, and in an ever-evolving landscape. However, an...

Today’s practicing physicians tend to feel hemmed in by the pressures to align with other entities imposed upon them through the changing structures in health care. Also available in these...

This comprehensive guide explores private equity in the healthcare industry. From understanding the fundamental structure to mastering strategic and tactical considerations, this book provides a clear, unbiased, and fact-based examination...

Book Offers Keys to Putting Doctors in Control Now that health insurance reform has been passed and upheld by the Supreme Court, the real job of reducing the cost of...

Grace E. Terrell, MD, MMM, CPE, FACP, FACPE The practice of medicine, today, requires transformational skills. Healthcare challenges are no longer adequately addressed by the traditional paternalistic physician role. Healthcare...

Sure, you're busy. But is your medical practice productive? RVUs at Work: Relative Value Units in a Changing Reimbursement World, 3rd Ed. is a practical print (and eBook) by Coker...

Secrets of the Best-Run Practices delivers timely solutions for the critical challenges that medical practices face every day from front desk service, to workflow efficiency, to effective billing and collections,...

A uniquely succinct "how-to" book on gaining and using influence in organizations. You’ll learn key aspects of how organizations behave and how collections of individuals and their behaviors drive organizational...

Gender imbalanced leadership teams in healthcare perpetuate policies and cultures that are not conducive to equal opportunities. This book explores the phenomenon and reasons behind the lack of women in...

Cure your practice’s “chronic crisis management” syndrome! Do constant disruptions, priority shifts, scheduling nightmares, rising costs, coding errors, reimbursement hassles and spiking workloads have everyone in your medical practice working...

Disruptive behavior can happen in any workplace, but when it hits healthcare organizations, it can have dramatic impacts on patient care. In this definitive book by two expert therapists who...

More than just a historical overview or a critique, this is an enlightening guide that underscores Catholic healthcare’s contributions and uncovers its weaknesses. It makes a compelling argument for re-examining...

Gender imbalanced leadership teams in healthcare perpetuate policies and cultures that are not conducive to equal opportunities. This book explores the phenomenon and reasons behind the lack of women in...

If you are a physician leader who wants a better grasp about how the money flows in healthcare, The Chief Medical Officer's Financial Primer: The Vital Handbook for Physician Executives...

By Susan Fink Childs, FACMPE In today's fast-paced world of healthcare, physicians require effective tools to help manage, adapt, and get ahead in their careers. As a physician leader, it’s...

Giving physicians the business know-how to succeed as an "employed physician" More and more physicians opt for employed positions, either when starting their careers or transitioning from independent practice to...

"All Physicians can increase their revenue and improve their compensation through accurate coding. This book tells you how." The Field Guide to Physician Coding, 4th Edition delivers a payload of...

This handbook enables your organization to systemize the tedious, ongoing, and mandatory process of credentialing your medical staff - and to understand why you must! Also available in these eBook...

Joan L. Thomas, MD, CPE, FACC with Sandra J. Parker The Heart of the Story: My Improbable Journey as a Cardiologist is an examination of the struggles and successes of...

Master the Principles That Will Ensure Your Healthcare Practice’s Survival It used to be that if you were a good physician, a profitable medical practice followed. But that’s not true...

If you’re starting a practice or joining one, here’s clear guidance for avoiding frustrations and costly mistakes. You’ve spent years preparing to provide high-quality clinical care. You’ve dreamed of starting...

Book Shares Critical Steps in Building A Patient-Centered Organization and a Professional Practice Image For the first time medical practices and organizations are about to see their income either increase...

Stanley E. Harris, MD, MA There is a widely acknowledged failure in leadership development across the spectrum, from corporations to communities. The fact is, few organizations are confident in and...

PLAN, EXECUTE, FOLLOW-THROUGH No matter what age you are, or how long you've been in practice, you can realize a successful financial future Also available in these eBook formats. Kindle...

Healthcare executives must keep their problem employees in line (and keep turnover to a minimum) or fire them without incurring legal consequences. Yet, it is difficult to know how to...

Comprehensive Career and Practice Management Skills for All Physicians and Physicians-in-Training Today's medical graduates are superbly trained to practice state-of-the-art clinical medicine.  However, only in rare instances are they trained...

If you own, run, or have anything to do with a medical practice, you must read this book. Thousands of physicians and practice managers have relied on the previous edition...

Best-Selling book for physicians, now in its 3rd edition, helps doctors make the best deals. Physicians are finding themselves in the position of selling their practices in 2020. But selling...

Social media offers healthcare practices a vehicle to attract patients and potential employees, but also presents risk to healthcare providers. This essential book will give you peace of mind by...

This new book discusses what employers can expect when hiring advanced practice providers and how to help midlevel providers in their practices reach their full potential. The book suggests actionable...

Value-Based Care and Payment Models As value-based care is coming of age, deciding how to start can be an overwhelming task. Risks are high and success with the new models...

Dr. Matthew Moeller steps up and provides an educated voice on the challenges confronting all doctors-in-training, ultimately seeking a way forward for more efficient and better patient care. This book...

Discover the profound significance of storytelling and narrative in the medical field. Through this compelling work, medical professionals are empowered to navigate the complexities of modern practice by embracing self-reflection...

CMS has a way of giving you 1000 puzzle pieces, without giving the clear big picture. This book helps put all the pieces together. Finally! A decoded, organized, easy-to-read, concise,...