Self-Study Courses
On Demand

Recruit and Retain Top Talent

14 Total CME

Regular Price: $1,260

Member Price: $1,071

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Gain access to the strategies the best managers use to hire, retain and motivate top-performing employees. The course covers everything from conducting a phone interview to onboarding to employee incentivization to performance improvement plans.

Topics include:

  • Reworking recruiting materials to attract top-level talent
  • The best method for interviewing top-performing physicians
  • Creating an emotional connection with interviewees
  • Designing a meaningful onboarding experience
  • Discovering and communicating the organization’s performance expectations
  • Rewarding top performers
  • Coaching marginal performers

... and more, with actionable step-by-step takeaways to create real organizational change.

Now with Updated Mobile functionality: This course is now accessible on both Desktop and Mobile devices

This course can be taken as part of a reduced cost, three-course bundle when compared to individual retail pricing. If you are interested, please visit the Managing Physician Performance: Series page.

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Course Objectives

  • Apply the six dimensions of performance to recruiting, retaining and evaluating physicians.
  • Design and ask interview questions which create a meaningful exchange.
  • State the core components of a performance management system.
  • Write clear definitions for the dimensions of physician performance.
  • Identify sources of data for performance measurement.
  • Evaluate performance on the basis of behavior.
  • Plan and conduct a performance improvement interview.

Method of Participation

To complete this program successfully and claim credit, participants must follow these steps:

  • Read the educational objectives provided on the course summary page.
  • Attend the sessions or watch all the video lectures for this course (if applicable).
  • Read any course materials and complete any required activities.
  • Complete the course evaluation and post-test via your dashboard on the Association website. Successful completion of a given activity’s post-test requires a minimum 75% passing score prior to claiming CME credit, with three attempts allowed.
  • CME certificates will be available for printing after claiming CME credit.
  • Estimated time for course completion is equivalent to the CME credit hours.

Key Dates

Original Course Release Date: April 2018

Course Expiration Date: April 2021

Access to Course Expires: 365 days from purchase date of course


Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose.


The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.


The American Association for Physician Leadership® designates this enduring activity for a maximum of 14 AMA PRA Category 1 Credit(s) ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity

Cancellation Policy

  • Refunds are available for online courses if the refund is requested within a 72-hour period after purchase and no course materials have been accessed.
  • If the course is accessed at any time, no cancellation or refund will be allowed.
  • If registrations are cancelled within 72 hours of purchase and no access of course material has occurred, then a full refund less a $100 processing fee will be applied.
  • Once 72 hours have passed after purchase, no cancellations or refunds will be allowed.

Registrations may not be transferred to another person at any time. All refunds will be issued to the original form of payment. Refunds or transfers are not available if testing has occurred or CME is claimed.

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