Books and eBooks
Own the Phone: Proven Ways of Handling Calls, Securing Appointments, and Growing Your Healthcare Practice
Member Price: $46
Healthcare Practices, Turn Your Phone Into A Growth Machine This book offers proven methods for securing appointments and expanding practice growth through smart use of your phone. Also available in...
Operation Five-Star: Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement
Member Price: $55
You must increase the level of customer service in your medical practice, but where to start? In the past, Five-Star Service was perhaps one of the most underestimated concepts in...
Non Fee-for-Service Revenue Cycle Management: Managing Patient Service and Clinical Performance to Maximize Healthcare Practice Profit
Member Price: $58
As the healthcare system migrates from the fee for service (FFS) model to a variety of non-fee for service (non-FFS) payment systems, practices/HCOs will be seeking strategies and tactics to...
Lean Six Sigma for the Medical Practice Improving Profitability by Improving Processes
Member Price: $76
24 process improvement tools to boost efficiency so more of the revenues that come in go directly to the bottom line. With medical practices facing financial challenges - and lagging...
Keys to EMR/EHR Success Selecting and Implementing an Electronic Medical Record, 2nd Edition
Member Price: $118
Comprehensively covers the selection and implementation of electronic medical records for the physician practice. The Second Edition of the breakthrough book for medical practices eager to minimize the costs, confusion...
Integrating Behavioral Health into The Medical Home: A Rapid Implementation Guide
Member Price: $76
Integrating Behavioral Health into the Medical Home: A Rapid Implementation Guide offers up- to-the-minute guidance on how to integrate behavioral health (BH) into primary care in a manner which is...
Integrated Ambulatory Care: Key Growth Strategies for Small and Rural Hospitals
Member Price: $59
From stand-alone small rural hospitals to facilities that are part of a multi-hospital system, challenges exist to maintain market strength as patients migrate towards larger centers for care. Greenbranch Publishing...
Innovation and Entrepreneurship in the Healthcare Sector: From Idea to Funding to Launch
Member Price: $212
"Over the past 10 years, my academic colleagues and I have successfully started two medical device companies from self-generated device and methods patents. In retrospect, I can tell you that...
Flatlining: How Healthcare Could Kill The U.S. Economy
Member Price: $33
How Healthcare Could Crash the Economy - And How We Can Stop It Washington DC is stalemated on what to do with the Affordable Care Act. The Republican’s don’t have...
Establishing, Managing and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices
Member Price: $54
Don't Let Internet Critics Spoil Your Reputation Online health information combined with social media channels like Twitter and Facebook has created a new generation of patients. They are empowered. They...
Cutting Costs in the Medical Practice 2nd Edition
Member Price: $51
High profits in the medical practice are no longer a given. Even the most successful practice must manage costs effectively to stay viable. The ever-changing healthcare environment also dictates that...
Choosing Autonomy: The Physician's Guide to Returning to Private Practice
Member Price: $59
Physician Employment in a Large Organization is Not for Everyone. "Most of my colleagues who are employed by hospitals are miserable." Anonymous physician Physicians, minimize risky decisions by reading this...
Advancing Excellence in Healthcare Quality: 40 Strategies for Improving Patient Outcomes and Providing, Safe, High-Quality Healthcare
Member Price: $37
Do you feel as though your patients' care is becoming so fragmented that something important might get missed? Do you wonder why deadly medication errors continue to happen despite using...
7 Ways to Stop Drama in Your Healthcare Practice
Member Price: $246
By Marlene Chism This program includes a learning guide, a 130 page handbook, and a 90 minute audio presentation by Marlene Chism and Nancy Collins, Sr. VP for Content Procurement...
31½ Essentials for Running Your Medical Practice
Member Price: $59
Enjoy new control of your practice, profits, people ... and life! Is there a formula for running a practice that focuses on healing while still letting you enjoy robust profitability...
How Physicians Can Fix Health Care: One Innovation at a Time - Soft Cover
Member Price: $34
Break through the chaos that surrounds health care and harness the power to create positive change. That’s the message you’ll hear loud and clear in the insightful book How Physicians...
So You're On the Ethics Committee
Member Price: $43
A uniquely succinct "how-to" book on gaining and using influence in organizations. You’ll learn key aspects of how organizations behave and how collections of individuals and their behaviors drive organizational...
Medical Malpractice Risk Management, 2nd edition
In a quick, concise way, learn how the law affects you and your practice. Gain strategies to mitigate the risk of litigation and best practices for your office. You’ll also...
MD 2.0: Physician Leadership for the Information Age
Health care challenges today are no longer adequately addressed by the traditional paternalistic physician role. Health care must be physician-led, but patient-centered. Effective leadership must be collaborative rather than authoritarian,...
Lessons Learned: Stories from Women in Medical Management
Women now comprise 50 percent or more of most U.S. medical school classes, yet relatively few female physicians fill the most senior management positions within the health care system. Here,...
Essentials of Medical Management, 2nd edition
Packed with 15 chapters of sound advice on everything from marketing strategies, health care quality and medical errors to health law, finance and conflict management, Essentials of Medical Management ,...
Leading Physicians through Change - How to Achieve and Sustain Results 2nd Edition
Discover proven techniques to overcome physician resistance and move an organization forward through change.The change management framework described in the book builds on theories from social science research and two...
Health Care Quality: The Clinician's Primer
Experts from the renowned Jefferson School of Population Health in Philadelphia, Pa., united to assemble this insightful and authoritative guide to health care quality, a must-have book for any clinician...
Credentialing & Privileging for Accountable Care
Credentialing and Privileging for Accountable Care, answers the credentialing needs of over 40,000 US hospitals as they scramble to implement a more robust credentialing process and meet the requirements of...
Inspired Physician Leadership: Creating Influence and Impact
Physician leadership is a powerful force in the future of health care. Our book, Inspired Physician Leadership, offers insights into ways to strengthen your leadership and management skills. It serves...
How Physicians Can Fix Health Care: One Innovation at a Time - Kindle eBook
Break through the chaos that surrounds health care and harness the power to create positive change. That's the message you'll hear loud and clear in the insightful book How Physicians...
Taming Disruptive Behavior
Member Price: $42
Disruptive behavior can happen in any workplace, but when it hits healthcare organizations, it can have dramatic impacts on patient care. In this definitive book by two expert therapists who...
Medical Malpractice Risk Management, 2nd edition
Member Price: $39
In a quick, concise way, learn how the law affects you and your practice. Gain strategies to mitigate the risk of litigation and best practices for your office. You’ll also...
Leading Physicians Through Change
Member Price: $48
Discover proven techniques to overcome physician resistance and move an organization forward through change.The change management framework described in the book builds on theories from social science research and two...
Health Care Quality: The Clinician's Primer
Member Price: $56
Experts from the renowned Jefferson School of Population Health in Philadelphia, Pa., united to assemble this insightful and authoritative guide to health care quality, a must-have book for any clinician...
A Physician's Guide to Financial Statements
Member Price: $39
Learn to read and interpret financial reports and to be proactive in linking health care decisions and financial outcomes. You’ll get a general review and look into the accounting world...
Credentialing & Privileging for Accountable Care
Member Price: $38
This is an answer to the credentialing needs of more than 40,000 U.S. hospitals as they scramble to implement a more robust credentialing process and meet the requirements of accountable...
Essentials of Medical Management, 2nd Edition
Member Price: $39
Gain sound advice spanning marketing strategies, health care quality and medical errors as well as health law, finance, conflict management and career planning. This is a comprehensive guide and reference...
Inspired Physician Leadership: Creating Influence and Impact
Member Price: $39
Inspired Physician Leadership: Creating Influence and Impact Physician leadership is a powerful force in the future of health care. Our book, Inspired Physician Leadership, offers insights into ways to strengthen...
How Physicians Can Fix Health Care: One Innovation at a Time
Member Price: $42
How Physicians Can Fix Health Care: One Innovation at a Time: Hard Cover Version Breakthrough the chaos that surrounds health care and harness the power to create positive change. That’s the...