Courses in Conflict Management
Physician leaders and their organizations can experience meaningful growth through conflict. When it's not managed well, conflict becomes disruptive and can lead to many negative outcomes. Physician leaders require effective listening skills, conflict resolution approaches, effective communication, and self-awareness. AAPL courses provide insights on how to effectively manage teams and manage conflict.
Conflict Management Online Courses:
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Resolving Conflict
Discover how to shift your organization from a fear-based culture to one of trust and productivity. The goal isn't to eliminate conflict but to make conflict productive. Physician leaders and their organizations can experience meaningful growth through conflict. When it's not managed well, conflict becomes disruptive and can lead to many negative outcomes: errors, poor patient satisfaction, increased cost, higher turnover. Keep conflict in check with the insights offered in this course.
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Practical Principles of Change Management
This course consists of real case studies that demonstrate change creation. Physician leaders will closely examine those case studies and use actionable findings to manage change in their own organizations.
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Mastering Physician Engagement
Discover how to create stable relationships between physicians and the workplace. Use the strategies here to build physician trust, provide performance feedback and implement change. Explore key elements designed to promote higher levels of physician engagement and deliver effective solutions.
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Leading Complex Organizations
The job of a health care leader is never easy. Those leading complex organizations must be able to successfully manage many moving parts during times of change, crisis, conflict, and uncertainty.
This course will explore differences between traditional and complex health care organizations, evaluate leadership traits and characteristics, explain the role of conflict and ambiguity in modern organizations, determine strategies for addressing employee concerns and feedback, and provide suggestions for engaging employees to achieve buy-in.
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Leading Problem Solving
Problem solving requires courage, ingenuity, fact-finding, and above all else, good communication. It is the essence of what leaders exist to do. With an insurmountable list of problems developing daily, and time limitations that add new complexities, finding solutions can sometimes feel impossible.
This course guides physician leaders as they develop the skills necessary to address problems strategically while minimizing adversity along the way.
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