This course is designed for physician leaders who want to be more effective communicators. That starts by learning the types of communication. It involves using feedback to focus on goals and handle conflict. And it ends when physician leaders are able to optimize their communication tools to improve patient care.
Topics include:
Effective methods of communication
Barriers to communication and their impact on performance, quality, and safety
Feedback, as it relates to improved performance
Disclaimer The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The American Association for Physician Leadership® staff and the faculty presented for this activity have no relevant financial relationships with commercial interests to disclose. The American Association for Physician Leadership® designates this enduring material for a maximum of 2.5 AMA PRA Category 1 Credit(s) ™. Physicians should only claim credit commensurate with the extent of their participation in the activity. Once you click “accept disclaimer,” you will have access to course material and no refund will be allowed for this course.
Collaborators The content in this course was developed and vetted in collaboration with William "Marty" Martin, MA, MS, MPH, PsyD, CHES.
Key Dates Original Course Release Date: June 2015
Course Review and Renewal Date: June 2024Course Expiration Date: June 2027
Your Course Access Expires: 365 days from your purchase of the course
