Leading Transformation in Healthcare Micro-Credential

Healthcare organizations face unprecedented pressure to adapt—from technological disruption and regulatory changes to evolving patient expectations and workforce challenges. The ability to lead meaningful, sustainable transformation has become an essential competency for physician leaders and healthcare executives.

This micro credential equips you with the frameworks, strategies, and practical tools needed to drive successful organizational change in complex healthcare environments. Through six focused courses and a capstone action plan, you'll develop the skills to navigate resistance, align stakeholders, transform culture, and deliver results that improve both organizational performance and patient outcomes. This self-paced micro-credential includes over 30 hours of content, with all courses filled with actionable takeaways.

What You'll Learn:

Beginning with Embracing Change, you'll explore the psychology of change and develop strategies for building personal and organizational resilience. Practical Principles of Change Management introduces proven methodologies for planning, implementing, and sustaining change initiatives, while Transforming Culture in Healthcare Organizations addresses the deeper challenge of shifting mindsets, behaviors, and values across your organization.

Project Management Overview for Physician Leaders provides essential skills for keeping transformation initiatives on track, on budget, and aligned with strategic goals. You'll then examine the unique complexities of healthcare systems in Leading Complex Organizations, learning to navigate matrixed structures, competing priorities, and diverse stakeholder interests. Leading and Managing Strategic Change brings these concepts together, focusing on enterprise-level transformation that creates lasting competitive advantage.

Action Plan:

The micro-credential culminates in developing a comprehensive action plan where you'll apply what you've learned to a real transformation challenge in your own organization. You'll identify specific opportunities, assess readiness, engage stakeholders, anticipate obstacles, and create a roadmap for implementation. This practical application ensures you leave the program with immediately actionable strategies to drive meaningful change.

Who Should Enroll:

This micro-credential is designed for healthcare leaders who are responsible for leading organizational change, managing transformation initiatives, or positioning their organizations for future success in an evolving healthcare landscape.

Courses Included in This Micro-Credential Include:

Embracing Change

• Commit to and take ownership of organizational change

• Build resiliency and skills necessary to cope with change

• Develop strategies to stay productive during times of change

• Explore methods to overcome resistance to change

Practical Principles of Change Management

• Frame and contextualize change in complex environments

• Learn and use a change equation to organize your change efforts

• Apply an interactive tool to generate motivation for change

• Understand neural and network effects which impact change efforts

• Evaluate and compare failed and successful change efforts in your professional environment

Transforming Culture in Healthcare Organizations

• Understand Cultural Stages: Identify and describe the five stages of cultural transformation. Recognize the characteristics and challenges associated with each stage within healthcare organizations.

• Diagnose Organizational Culture: Develop the skills to accurately assess the current cultural stage of your healthcare organization or team, using diagnostic tools and techniques presented in the course.

• Implement Targeted Strategies: Learn and apply specific strategies and interventions to address cultural challenges and promote progression to higher stages of cultural development, enhancing team dynamics and organizational effectiveness.

• Understand the Impacts on Patient-Centered Care: Explain the direct impact of organizational culture on patient care and healthcare outcomes.

Project Management Overview for Physician Leaders

• Describe the roles physicians can and should play in the management of healthcare projects

• Identify the four phases of a project and explain their impact on project outcomes

• Explain project team roles and their importance in the project management process

• Recognize different project types and reasons why some projects are not labeled

• Utilize the Triple Constraint to evaluate project scope, time, cost and quality outcomes

• Recognize the importance of clarity and communication when working with stakeholders

• Develop strategies to improve dyad and triad project leadership outcomes

Leading Complex Organizations

• Describe leadership challenges in complex health care organizations

• Compare leadership strategies in traditional and complex organizations

• Explain the role of conflict and ambiguity in complex organizations

• Recognize when organizational change is necessary

• Design techniques for creating lasting organizational change

• Discuss strategies to lead employees through organizational change

Leading and Managing Strategic Change

• Define the role of the physician executive in leading and managing strategic innovation and change.

• Identify the top reasons organizational change efforts fail and how to prevent failure.

• Describe the six steps of the Blueprint of Successful Change Model.

• Handle resistance, rather than fear or fight resistance.

• Differentiate between leading and managing innovation and change from transition.

Action Plan

Disclosures

Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose.

Accreditation

The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.

Designation

The American Association for Physician Leadership® designates this enduring material for a maximum of 31 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Key Dates

Registration Start Date: October 14 2025

Registration Close Date: October 14 2028

Access to Course Expires: 365 days from purchase date of course.