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Managing Physician Performance

Finding and keeping the best of the best – that’s your goal as the physician leader of your organization. You’ll gain the skills to motivate your colleagues and position your workplace among the industry leaders. You’ll learn to navigate the hiring process and know what you can ask during a job interview. Coaching, feedback and performance evaluation are key skills you’ll gain. You’ll learn to identify data to quantify performance and how to align compensation with organizational goals. You’ll gain strategies for performance improvement interviews and be able to evaluate performance on the basis of behavior. Your colleagues will know where they stand, and your organization will be better for it.

24.0 Total CME

24.0 Core Credits - CPE

24.0 Core Credits - Masters


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Course Objectives

  • Apply the six dimensions of performance to recruiting, retaining and evaluating physicians.
  • Design and ask interview questions which create a meaningful exchange.
  • Align physician compensation and organizational objectives.
  • State the core components of a performance management system.
  • Write clear definitions for the dimensions of physician performance.
  • Identify sources of data for performance measurement.
  • Evaluate performance on the basis of behavior.
  • Plan and conduct a performance improvement interview.
  • Communicate and give feedback more effectively in one-on-one situations.

Method of Participation

To complete this program successfully and claim credit, participants must follow these steps:

  • Read the educational objectives provided on the course summary page.
  • Attend the sessions or watch all the video lectures for this course (if applicable).
  • Read any course materials and complete any required activities.
  • Complete the course evaluation and post-test via your dashboard on the Association website. Successful completion of a given activity’s post-test requires a minimum 75% passing score prior to claiming CME credit, with three attempts allowed.
  • CME certificates will be available for printing after claiming CME credit.
  • Estimated time for course completion is equivalent to the CME credit hours.

Key Dates

Original Course Release Date: February 2014

Course Review and Renewal Date: February 2017

Course Expiration Date: February 2018

Access to Course Expires: 365 days from start date of course


Planner Disclosure: The planners (American Association for Physician Leadership® staff) for this activity have no relevant financial relationships with commercial interests to disclose.

Faculty Disclosure: The faculty for this activity have no relevant financial relationships with commercial interests to disclose.


The American Association for Physician Leadership® is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing education for physicians.


The American Association for Physician Leadership® designates this enduring material for a maximum of 24 AMA PRA Category 1 Credit(s) ™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Cancellation Policy

Registrations are eligible for full refund or transfer to another course (that occurs within 12 months) for up to 72 hours after purchase. A $100 processing fee applies to cancellations or transfers after 72 hours for up to 14 days from the start of the course. Cancellations after 14 days from course start date are not eligible for refund or transfer.

Registrations may not be transferred to another person at any time. All refunds will be issued to the original form of payment. Refunds or transfers are not available if testing has occurred or CME is claimed.

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