Healthcare Administration Leadership & Management Journal
A Short History of the Convenience Store: What It Means for Modern Medical Care
Building patient loyalty goes beyond diagnosis and treatment. Embrace the convenience revolution to attract and retain patients by enhancing their overall experience.
May/June 2026 Vol. 4, No. 3 pp. 125–127 DOI: 10.55834/halmj.3901554140
Abstract
We all recognize that merely providing a diagnosis and then prescribing an appropriate treatment is not going to be enough to endear a doctor to his or her patients, nor will that basic format alone maintain the loyalty of existing patients. There are many opportunities to provide added convenience to your patients, which will make your practice more attractive to existing patients and more appealing to new ones. This article discusses the convenience revolution occurring today and how to implement it in your practice.
