Topic
Strategy and Innovation
1020 articles
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How Japan’s Oldest Companies Navigate Uncertainty
In the period from 1994 to 2024, Japan’s family businesses matched or exceeded the returns of peers in the United States, Germany, and Canada while taking on far less risk. Their advantage came not from better forecas...
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Avoiding Malpractice Claims and Licensing Board Complaints
Malpractice claims and licensing complaints risk finances, morale, and reputation. Prevention includes compassionate care, clear communication, addressing concerns, and strong documentation to reduce disputes.
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A NY Hospital Tried To Close Its Birthing Center. This City United To Fight Back.
When Trinity Health planned to close Troy's last birthing center, the community united across political and social lines to save it. Residents, officials, and advocates rallied against corporate healthcare priorities,...
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Is Your Strategic Plan Too Ambitious? Or Not Ambitious Enough?
How ambitious should your strategic plan be? Aim too low, and you may settle for incremental gains. Aim too high, and you risk overwhelming the organization.
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Women In Healthcare Leadership
Women comprise most of healthcare’s workforce but remain underrepresented in senior leadership, CEO roles, professional societies, journal editorships, and influential healthcare rankings.
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Our Favorite Management Tips on Setting Strategy When the Path Is Unclear
In this article, we’ve compiled 10 of our favorite tips on setting strategy when the path is unclear, from how to find your organization’s strategic center to how to build your tolerance for uncertainty.
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Uninsured but Undaunted, a Surgical Patient Searched the Globe for a Deal
A 63-year-old uninsured patient shopped for affordable hernia surgery after receiving a $23,000 hospital quote. He paid $4,700 total, including travel, by opting for an outpatient center in Maryland, saving thousands.
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The World Wants Physician Leaders and It Needs Leadership Development Opportunities
Physician leadership is increasingly valued globally, but leadership training lags. This article explores gaps and efforts to build development opportunities.
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Improving Accuracy in HCC Coding Through Clinician Engagement
This project improved HCC documentation accuracy by educating clinicians on VBC, RAF scores, and coding, using leaderboards and nonmonetary incentives to foster a culture valuing accurate documentation, chronic care m...
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How Can I Increase Patient Loyalty in My Practice?
Discover how healthcare practices can build patient loyalty through trust, empathy, strong communication, and patient-centered care to thrive in a competitive market.
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Harnessing the Power of Social Proof to Maximize Success: How Physician Leaders Can Avoid the Catastrophe of Failed Organizational Change Campaigns
This article provides an innovative and practical approach to the use of social proof theory to enhance the effectiveness of popular models for organizational change.
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From Clinician To C-Suite: When Expertise Isn’t Enough — Addressing Systemic Barriers to Physician Leader Success
This study explores systemic causes of physician leadership fatigue, highlighting vague roles, poor onboarding, and limited support. It recommends organizational reforms to boost retention, well-being, and care quality.
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A Journal for This Moment — and Every Moment That Brought Us Here
The Physician Leadership Journal (PLJ), the flagship publication of the American Association for Physician Leadership (AAPL), has been reimagined to address the evolving challenges of healthcare and physician leadership.
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Cyclospora Boosts Fears That Worse Foodborne Outbreaks Are Ahead
Federal cuts to food safety programs like CDC FoodNet and FDA inspections are reducing outbreak detection and prevention. Experts warn of deadlier foodborne illnesses as public health resources dwindle.
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Model the Transformation You Expect Employees to Deliver
Leaders must model the transformation they expect others to deliver. Yet many leadership teams undermine their own ambitions by promoting agility, experimentation, and innovation while continuing to govern through leg...
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Communications at a City Hospital with Media Relations Director Dan Collins
Dan Collins shares insights from nearly 30 years of experience on how effective media strategy shapes reputation, drives patient growth, attracts top talent, and supports staff retention. He explores the evolving role...
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Bring Back Managing for Value
After years of cheap capital, many companies drifted away from managing for shareholder value in favor of loosely defined stakeholder models. Now capital costs are moving back toward historical norms, and value maximi...
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Great Leaders Question Philosophical Assumptions
Business leaders increasingly face decisions that are not just technical or financial but deeply philosophical. Questions about what a company is for, what counts as reliable knowledge, and what responsibilities organ...
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Pausing for Celebration
Celebrate your successes and reflect on your journey. Growth comes from appreciating achievements and learning from failures. Pause, honor your path, and move forward with purpose.
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Surprising Ways to Reduce Turnover in High-Pressure, High-Skill Jobs
Burnout and overtime contribute to turnover among nurses and other highly skilled workers, but they are only part of the story. Research tracking ICU nurses found that employees were less likely to quit when they were...
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How to Solve One of the Most Expensive Problems in Employer Healthcare
A small share of employees drives a disproportionate share of employer health-care spending: They are patients whose complex conditions go undiagnosed as they cycle through a fragmented care system. A diagnostic-focus...
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Fulfilling Oaths and Following Conscience: Catholic Hospitals
Catholic hospitals often withhold certain medical services based on religious beliefs, creating conflicts between professional oaths and institutional mandates. This impacts physician training and patient care, raisin...
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How People Actually Get to the C-Suite in S&P 500 Companies
Drawing on research into S&P 500 leadership teams, the authors show that most top functional leaders rise internally, that CEO transitions often reshape the senior team, and that executives who succeed at the highest ...
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Navigating the Site Visit and Following Up
Physicians should begin job searches early, narrow top opportunities, and prioritize site visits to assess organizations. Prepare thoroughly, dress professionally, ask insightful questions, and communicate effectively.
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What the Doctors Said: The Qualitative Story Within Physician Leadership Development Research
The article analyzes physician narratives from a study on leadership development, revealing themes like trust, communication, and reflection. It highlights how safe environments foster growth and reduce burnout.
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What Physician Leaders Need to Know About Change Management for AI
Physician leaders must navigate change management as AI transforms clinical care, tackling challenges without a clear playbook to guide this pivotal shift.
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Reducing Clinical Variation Through Interdisciplinary Leadership: A Field Report from a Large Academic Medical Center
In 2025, Jersey Shore University Medical Center implemented a clinical variation reduction (CVR) model, improving length-of-stay, discharge rates, patient experience, and fostering interdisciplinary collaboration thro...
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Physicians and Impostor Syndrome: Between Selflessness and Self-Mastery
Impostor syndrome affects physicians with self-doubt despite competence, driven by perfectionism and cultural norms. Balancing humility and excellence worsens it, but mentorship and psychological safety can help.
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3 Medical Routines That Older People May Not Need
This article explores medical routines older adults may not need, like colonoscopies post-75, actinic keratosis removal, and lifelong levothyroxine for subclinical hypothyroidism, emphasizing risks vs. benefits.
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How to Compete Against Agentic Startups
Agentic AI is changing how startups form, operate, and compete—something that matters not only for these new businesses, but for established firms at risk of being disrupted.
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The Pros and Cons of Continually Assessing Performance
As AI rapidly changes the division of labor between people and machines, organizations need ways of understanding employee capabilities that are more dynamic than just job titles, résumés, and periodic reviews. Contin...
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What Global Companies Lose When Decision-Making Revolves Around Headquarters
Global companies often default to an HQ-satellite model in which strategy is shaped less by market insight than by who is present when decisions are framed—an imbalance amplified by time zones and asynchronous discuss...
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In Your Medical Practice, Is Your “Nice” Quotient Too High?
Balancing empathy and authority is key for medical leaders. This article explores emotional intelligence, boundaries, and strategies for effective leadership.
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The Reform Nobody's Talking About: Universal Healthcare Without Single Payer
A proposed healthcare model balances universal access and existing structures by separating basic care from major medical coverage. It realigns financial incentives to reduce costs and improve outcomes.
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Where Will Doctors Train? Residency Applications, Abortion Restrictions, and the Coming Workforce Crisis
The Supreme Court’s 2022 Dobbs decision returned abortion policy to individual states, creating a patchwork of restrictions with far-reaching implications for the physician workforce. In this SoundPractice episode, ho...
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A Short History of the Convenience Store: What It Means for Modern Medical Care
Building patient loyalty goes beyond diagnosis and treatment. Embrace the convenience revolution to attract and retain patients by enhancing their overall experience.
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Ethics at the Edge: Bioethics, AI, and the Courage to Lead
Bioethicist Arthur Caplan, PhD, founding head of the Division of Medical Ethics at NYU Grossman School of Medicine, joins SoundPractice host Mike Sacopulos for a sweeping conversation about the past, present, and futu...
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Blood and Transfusion Centers
Blood transfusion and donation centers play a vital role in healthcare, ensuring a reliable blood supply. Physicians oversee medical aspects, compliance, and patient care, with career paths in transfusion medicine.
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Creep or Coopetition: What Physician Leaders Must Decide About the Future of Medical Practice
Healthcare faces growing scope overlap among clinicians, shifting from competition to "coopetition." Physician leadership is vital to navigate this complex collaboration.
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Toxic Followership and Leadership: The Hidden Threat to Organizational Success
This article explores toxic followership, its causes, and its negative impact on leaders and organizations, offering strategies to address manipulative behaviors and foster healthier workplace dynamics.
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The Shadow Economy of Toxic Leadership in Healthcare
Toxic leadership harms healthcare organizations, creating unreported negative outcomes. This article offers eight evidence-based strategies to measure, monitor, and reduce toxic behaviors, fostering ethical leadership...
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The ER as America’s Mirror: 37 Years on the Front Lines with Dr. Louis Profeta
Dr. Louis M. Profeta shares his journey in emergency medicine, reflections on societal challenges, writing career, and insights on physician resilience and medical education.
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Improving the Physician Experience to Attract, Retain, and Engage Top Physician Talent — Part 3: Rethinking Physician Development and Advancing from Competence to Continuous Improvement
This article explores two phases of physician development: structured training and fragmented post-training growth. It advocates for continuous, structured programs to enhance skills, retention, and organizational ali...
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Every Physician Is a Leader
Asha Padmanabhan, MD, shares her journey from reluctant leader to anesthesiologist, advocating for women, resilience, and physician-led growth in medical leadership.
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Building Trust, Not Power: Leading with Humility and Purpose
The author reflects on leading an Internal Medicine department, emphasizing trust, humility, and collaborative leadership to balance patient care and team well-being.
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How Gen AI Robots Are Reshaping Services
To successfully deploy gen-AI-powered robots, companies must choose use cases tied to real labor constraints, design interactions that feel natural, position robots as partners to—rather than replacements for—employee...
