Patient-Centered Care: Is It Really Disruption?

Abstract

Patient-centered care is a common industry term that resonates deeply, yet truly successful implementation of it remains an enigma for most patient-care environments. Physician-centered care is the ongoing standard for how delivery systems are organized, and this organizational dependency on physician-centricity creates a paradox between consistency of known delivery models and adaptation of new models of care. Managing this paradox is a critical component to optimize patient-centered care and managing the balance between individuals and organizations’ influences for positive outcomes.