Healthcare Administration Leadership & Management Journal
Using Computer Simulation for Nurse Staffing in an Outpatient Clinic
This article describes a field study undertaken at a hospital clinic. The study used computer simulation to attempt to assess the efficiency of the outpatient consultation process in the rheumatology, allergy, and immunology (RAI) clinic in terms of patient wait times and utilization of nurses involved in the process.
September/October 2023 Vol. 1, No. 4 pp. 182–183 DOI: 10.55834/halmj.6727422866
Abstract
This study attempts to assess the efficiency of using computer simulation in the outpatient consultation process in a hospital clinic. The simulation results show that there are opportunities for improvement in patient wait times in the clinic. Based on the simulation results, we recommend the optimal number of nurses at which patient wait times could be reduced and nurses could be most efficiently utilized. The study demonstrates that computer simulation can be an effective tool supporting decisions on nurse staffing in the clinic.
