November/December 2020

Journal of Medical Practice Management

November/December 2020

Vol. 36, No. 3 · 11 articles

Read the digital edition

  1. The National Practitioner Data Bank: Requisite Medical and Legal Issues for Physicians

    JMPM November/December 2020 Zachary R. Paterick, JD, MBA, CPA, Timothy E. Paterick, MD, JD, MBA, Barbara B. Paterick, JD

    Physicians would be prudent to understand the National Practitioner Data Bank (NPBD) reporting procedures. This knowledge and understanding will help physicians participate in peer review and will reduce the likelihoo...

  2. Strategies for When the Boss Has a New Pet Project

    JMPM November/December 2020 Timothy W. Boden, CMPE

    Almost every practice manager at one time or another finds himself or herself suddenly saddled with a new program, system, or other major contract commitment signed by a physician.

  3. Physicians: The Art of Launching an Effective Job Search

    JMPM November/December 2020 Dian A. Ginsberg, MA, CPCC, CCHW

    Launching an effective and competitive job search requires skills and knowledge often overlooked by those wishing to navigate any job change, much less a career transformation.

  4. Physicians and Pharmaceutical Marketing: Collaborators or Conscientious Objectors?

    JMPM November/December 2020 Arthur Lazarus, MD, MBA, CPE, DFAAPL

    Of all the critical ethical issues in medicine today, the relationship between doctors and pharmaceutical companies is one of the most serious, because these relationships may be marked by significant conflicts of int...

  5. Payer Class Bias in Patient Satisfaction Surveys

    JMPM November/December 2020 Stephanie Bui, MBA, Werner de Riese, MD, PhD, Cornelia de Riese, MD, PhD, MBA

    According to the data presented in this study, patient satisfaction scores reflect a provider’s patient population more than actual quality of care provided.

  6. Measuring Physician Efficiency Using Data Envelopment Analysis: Lessons and Practical Applications

    JMPM November/December 2020 Adam E. Berman, MD, MPH, D. Douglas Miller, CM, MD, MBA, Mark A. Thompson, PhD

    Expanding the concept of efficiency beyond temporal domains may inform and enable healthcare decision-makers in how best to improve quality and processes.

  7. Managing a Burned-Out Employee

    JMPM November/December 2020 Laura Hills, DA

    This article offers guidance in identifying employee burnout and how to best manage and reverse it.

  8. How to Navigate the ABCs of Medicine

    JMPM November/December 2020 Annie Azrak, DO, Janis Coffin, DO, FAAFP, FACMPE

    This article provides definitions and brief explanations of terms important to practice management.

  9. Finding the Sweet Spot in Your Medical Practice

    JMPM November/December 2020 Kendra Reed, PhD, Sean Presti, Neil Baum, MD

    For doctors and office managers, identifying the sweet spot means uncovering and committing to hitting the key areas that differentiate excellence in your practice from other practices in the community or regional com...

  10. Emotional Intelligence and the Patient Experience

    JMPM November/December 2020 Susan Fink Childs, FACMPE

    This article is the transcript from a conversation about the needs and expectations of today’s patients and how the medical practice staff can help with the patient experience.

  11. Attracting Referrals: Think Outside the Box

    JMPM November/December 2020 Neil Baum, MD, Candis Daugherty, BS

    By moving “outside the box” of traditional referral patterns, you can garner additional patients.