Dr. Twanmoh is the founder and president of Queue Management, LLC, a consultancy specializing in patient flow. With over 25 years of leadership and management experience, Dr. Twanmoh helps hospitals fix their crowded emergency departments, redesign hospital processes, and improve the bottom line. Dr. Twanmoh also serves as the course director and faculty for the AAPL Operations Management Academy and the American Academy of Emergency Medicine ED Operations Certificate Course.

Areas of Expertise

  • Patient flow and operations management
  • Emergency department crowding
  • Hospital process redesign
  • Change management
  • Leadership in healthcare
  • Lean methodology
  • Emergency medicine
  • Medical education and training

Degrees

  • Bachelor of Science (B.S.) Tufts University, Medford, MA
  • Doctor of Medicine (M.D.) Rutgers-Robert Wood Johnson Medical School
  • Master of Business Administration (M.B.A.) Johns Hopkins Carey Business School

Certifications

  • Board certified in Emergency Medicine
  • Fellow of the American College of Emergency Physicians
  • Fellow of the American Academy of Emergency Medicine (AAEM)
  • Certified in Lean Methodology